When moderating content, it will often be a good idea to be able to add a staff note to that conversation, either for other staff only, or for your members to see. This can be done using staff notes.
Any member who is a moderator on the site can use staff notes, provided they have permission for that feature. For more information on setting up moderator permissions, please see the following guide
You can add a message by selecting the "Add Message" function, within "Moderator Actions"
Once selected, you will be shown the form below, where you can select whether or not you want "public" to see this (if not only moderators can see these), the message content, and the color of the message.
Below is an example where we have added a bright red message to catch the attention of staff visiting that topic