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Community Management

Keep it simple, silly!

Welcome to my first Invision Community blog post! For those that haven't yet seen me making my way around this community, I'm Gary, and I have just recently joined the Customer Service team at Invision Community. I want to take this moment to thank the staff for giving me such an amazing opportunity and welcoming me with open arms. My history goes way back to circa 2004-2005 (I was still…

Gary

Gary

Invision Community

Events update includes additional streaming platforms

Last month we introduced some powerful updates with a long overdue overhaul of community events. We were very pleased by the excellent feedback received and enjoyed hearing your suggestions. We listened and have been working hard to bring some further updates to Events. Support for more streaming platforms When creating a virtual event in your Events application, you may include a l…

Andy Millne

Andy Millne

Invision Community

New feature: moderating with personal alerts

When we speak to community moderators of busy sites about what they want to see in future Invision Community versions, most ask for ways to improve daily workflows. Community moderators are at the heart of every community, and those working with busy sites quickly find that repeating the same tasks reveals ways to save clicks and precious time. We recently released our alert system, whic…

Matt

Matt

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Invision Community

New feature: moderator approval queue now includes a reason why

Community moderators have a responsibility to maintain a sense of normalcy and balance within a community. The Invision Community platform includes powerful tools for moderators to help them mitigate issues that may arise. We just enhanced one of them. Our new moderator approval queue feature, available in an upcoming release for all Invision Community clients, arms moderators with more…

Jordan Miller

Jordan Miller

Invision Community

Unite your community with the Events application

Bringing your community together with both online and in-person events is one of the most powerful ways to create meaningful connections, long-lasting relationships and one-of-a-kind experiences.  The pandemic put a stop to many in-person events, but now that the dust is settling and people are beginning to return to some sense of normalcy, physical events are becoming commonplace. However, w…

Jordan Miller

Jordan Miller

Invision Community

Join our team! Customer Service team members needed

Invision Community has an exciting opportunity to have customer service superstars join our team.  Invision Power Services, Inc. is behind the leading community software platform, Invision Community. Our tailored solutions serve clients of all sizes, from smaller communities to the world’s biggest brands. We have been on the forefront of independent and white label engagement communities…

Olivia Clark

Olivia Clark

Invision Community

Our new Image Scanner and Discoverability AI keeps your community safe (Video)

. Image Scanner.mp4   Invision Community AI can now automatically detect and hold images not suitable for your community. Our new Image Scanner and Discoverability tool, built into the newly-launched Smart Community section of the ACP for clients on select standard plans, has immense moderation power.  This new AI feature scans images uploaded by a member, detects what ob…

Jordan Miller

Jordan Miller

Invision Community

Finding solutions made easier

You’ve got questions, and you’ve got answers. One of the glorious benefits to running a thriving community is its ability to be self-sustainable. We’ve added new Solved features available on both standard and self-hosted plans.  While you’re working on growing the community’s presence (and the bottom line), your members are busy connecting and engaging with one another. In addition to yo…

Jordan Miller

Jordan Miller

Invision Community

New Live Community Features!

Invision Community’s new Live Community features offer an immersive, real-time experience for members.  Clients on select standard plans now have access to live components that drastically change how their users engage within the forum section of their community.  These live features are included in the new Smart Community section in the Admin Control Panel. When enabled, Live Community …

Jordan Miller

Jordan Miller

Invision Community

New community manager tool: schedule topics

Community managers and moderators have a simple but powerful new tool at their disposal: scheduling a topic's future publishing date. Previously, if a community manager wanted to draft a topic for a future release, they would have to craft the content elsewhere. It wasn’t the best experience. After listening to client feedback, we implemented a path for those with moderator privileges to crea…

Jordan Miller

Jordan Miller

Invision Community

New tool for community managers: Rank Progression

See how long, on average, members ascend from one Rank to the next.  Screen Recording 2022-07-20 at 14.58.14.mp4   We are excited to have added this new chart to our existing statistics that shows Rank Progression. This addition, available for all plans, is included in an upcoming release of our latest version 4.7.   You can find it in your Admin Control Panel -> Stats -> Us…

Jordan Miller

Jordan Miller

Invision Community

Spark more real time engagement with the Trending Content feature

See what members are currently most engaged with in real time in your community by using our new Trending Content feature included in our latest release, 4.7.0.  Our new Trending Content feature, available on our Business & Corporate/Enterprise plans, automatically rounds up a list of engaging topics that are most active in the present moment within your community and proudly displays them fo…

Jordan Miller

Jordan Miller

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