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Invision Community Blog

Managing successful online communities

Product Updates

4.5: Invites and Referrals

Invision Community has supported member referrals via the Commerce app since Commerce was called Nexus all those years ago. Community owners have been able to see at a glance who is spreading the word and members have received the kudos associated with a growing referral count in return.  When planning Invision Community 4.5 we saw that this feature had the potential to be so much more… …
Andy Millne

Andy Millne

21
Product Updates

4.5: RSS Feed improvements

You'd be forgiven for thinking that RSS feeds belong in some bygone era of the web where Netscape was king and getting online meant listening to your modem scream at your phone line. There's certainly a lot of newer web technologies to share data, but the venerable RSS feed still has a place. Invision Community has supported RSS feed importing and exporting for a very long time now; howe…
Matt

Matt

10

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Product Updates

4.5: Club Pages

Without a doubt, clubs is one of the most popular features added to Invision Community in recent times. Invision Community clubs allows you to run sub-communities on your site. We've seen clubs used in many ways, including managing geographically local groups and clan groups for large gaming sites. This popularity drives us to keep incrementally improving the feature set for clubs, and I…
Ryan Ashbrook

Ryan Ashbrook

18
Product Updates

4.5: Your new admin control panel

Invision Community has come a long way over the past five years. We've added many new features and invigorated the front-end user experience to keep it current and in-line with modern interfaces. One area that has remained largely the same is the Admin Control Panel. When we released Invision Community 4.0 back in 2014, the Admin Control Panel was updated but has stayed relatively d…
Ehren

Ehren

59
Community Management

What Is The Engagement Trap (And What To Do About It)?

The engagement trap is a race to community activity for the sake of activity.  It's usually measured by simple aggregate numbers like the total number of posts, topics, likes, or members.   Many community managers and webmasters enjoy spouting engagement numbers.  It's an easy number to brag about.  It's an easy number to find.  It's also, unfortunately, a terrible metric to measure.  …
Joel R

Joel R

3
Community Management

Three simple community building strategies

If you're reading this blog, then it's likely you already have a community and have been running it for some time. I'm going to go further and say that you've done all the right things; you've set it up correctly and themed it, so it matches your site. Once you have built your community and watched it spring into life, it's easy to think that you have done all you need to do. However, th…
Matt

Matt

0
Community Management

4x4 Superuser Concepts 🏅

Whether you call them Champions 🤩, Advocates 🌟, or Superusers 🏆, every community contains an elite group of members that carries 🏋 the community.  They don't just drink the kool-aid 💧.  They mix, chug, and swim 🏊‍♀️in the community kool-aid. Learn 🔢 four community management concepts about Superusers in less than 🕓 four minutes. 1. 90-9-1 Rule (aka "1% rule"): The 90-9-1 principle refers…
Joel R

Joel R

5
Community Management

Responding to the Contact Form

Think about all the different touchpoints where you try to connect with members: forum discussions, blog comments, personal messages, email newsletters, weekly meetings, and perhaps offline events.  You write witty and clever messages. You dedicate an entire section of your community to welcome and hello topics.  You spend enormous amounts of time trying to elicit engagement from members.  Wh…
Joel R

Joel R

10
Community Management

How to keep your community secure

Security should never be an afterthought. Don't wait until an attack has compromised your site before you take action. All too often, site owners consider increasing their security only when it's too late, and their community has already been compromised. Taking some time now to check and improve the security of your community and server will pay dividends. In this blog, we run down…
Matt

Matt

14
Community Management

How to Build an Audience with CHIP

Are you looking to launch a new online community or revitalize an existing community, and you're worried about the numbers of users? Gaining members - and retaining them - is always the hardest struggle for new communities.  Even if you're an established brand or organization, it can be a challenge to build a core group of members.  The problem?  Most communities launch too early.   The …
Joel R

Joel R

8
Product Updates

Invision Community Apps for iOS & Android

I'm excited to reveal that we are making Invision Community native apps for iOS and Android! For the past few months, our staff has been using an internal test build right here on our community. Now we are ready to widen testing to a larger pool of customers. Information on how to become a tester is at the end of this post. But first, let's take a look at the app itself. Technology Previ…
Rikki

Rikki

198