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Invision Community Blog


Our take on managing successful online communities

Company

Black Friday Sale!

It's that time of year again! Have you been thinking about starting your Invision Community? Or perhaps you're currently using another service and want to take advantage of our modern, mobile ready and social media equipped platform? This has been a great year for Invision Community. We've added many new features including Clubs, Fluid View, Profile Completion and more. We've been…

Matt

Matt

Off-Topic

Team Talk: If you could only keep five possessions, what would they be?

This month we ask a very simple question that got our team thinking hard. “If you could only keep five possessions, what would they be?” Now, this doesn't assume that there is a disaster, so you don't need to think about things like food and water. It also doesn't need to include humans or pets. This is also not a "Desert Island" question so survival tools are not required. This g…

Matt

Matt

Community Management

Build a fortress: stop spam in your community

We all know what a pain spam can be. We deal with it daily in our inboxes often relying on clever software to filter it out for us. Even worse, some spam is so well disguised that it can fool you into thinking it is a genuine message. You've put in the hard work with your community. You've used the built in social promotion tools and SEO features to get it noticed. Now that it's indexing we…

Matt

Matt

Community Management

Top tips for optimizing your community's SEO

Unlike a regular website, where you write content for each page, target keywords and optimize text, a forum community's content is predominantly written by users. They don't know or care about your site's SEO and just want to interact with other users or find answers to their questions. To keep your community moving forward, Invision Community implements many best-practice SEO techniques an…

Rikki

Rikki

Community Management

6 reasons why you shouldn't just settle for a Facebook group community

Whether you run an existing community or are taking tentative first steps into setting up an online community forum around your brand, an important choice you need to make is between social networks like Facebook or having a community you own and control. Let's take a look at the benefits of an owned community versus a Facebook group - as well as how you can still use Facebook (and other so…

Rikki

Rikki

Product Updates

Invision Community 4.3 Coming Soon

Our recent release of Invision Community 4.2 was the most well-received version ever! The feedback we received on new features like Clubs, Reactions, and Promotes was better than we could have hoped and we really enjoyed seeing all the creative uses as people implemented them on their own communities. We have been hard at work on version 4.3 with a goal of improving on all the great new fea…

Charles

Charles

Community Management

Highlighting staff posts to improve communication

Whatever the purpose of a community - be it customer support, fan engagement, interest-based groups and so on - there's usually a need for site staff to communicate important information to users. Of course, in some cases this information is best suited to a site announcement, which by design has a lot of visibility and authority. But it's important that day to day staff posts stand out t…

Rikki

Rikki

Off-Topic

QOTW: This week we talk home automation

This week, we were inspired to discuss home automation after @Joel R raised the question in a topic. With so many commercial options available now, such as Alexa, Siri and Google Home, we started discussing what automation we have in our homes. This week we'll focus on the a few team members who have heavily automated teams. Although @bfarber's answer "I have kids to help automate the home"…

Matt

Matt

Community Management

Proactive and reactive moderation - which is right for your online community?

One of the bigger decisions a community manager has to make as a community grows is whether to employ proactive or reactive moderation (or a combination of both). This isn’t always a conscious decision; sometimes forum moderation features are toggled without giving much explicit thought to the style of moderation desired and the pros and cons of doing so. It’s worth taking a moment to consider t…

Rikki

Rikki

Off-Topic

QOTW: What is the one thing you'd like to do in life, but haven't got around to yet?

What is the one thing you'd like to do in life, but haven't got around to yet? <br> This week, we get introspective and look at the things we'd love to do but haven't found the time to do yet.  Brandon (Senior tech support and development) Travel more. I've traveled a little bit, but there are still many many places I'd like to visit. Something tells me I'll need to wait for some of t…

Matt

Matt

Off-Topic

QOTW: Let's talk about music

This week's question is inspired by liquidfractals's reply to last weeks question. What is your favorite music and which bands would you have loved to see live? <br> We learned many things; mostly that our team have poor taste in music. Brandon (Senior tech support and development)  I like a lot of different genres. I grew up with rap and pop, but I like R&B, country, electronic …

Matt

Matt

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