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Invision Community Blog

Managing successful online communities

Matt's Blog

The hidden cost of doing nothing

I'm sure that most reading this blog are running an up-to-date Invision Community and enjoying all the benefits of a modern community platform. Little things that get taken for granted now, like being able to view your community on a mobile phone without pinching and zooming just to read a few posts and having multiple automated tools to deal with community toxicity and spam. However, a …
Matt

Matt

3
Community Management

Guest Blog: How to beat your competition

The Internet is a fierce battleground for users, clicks, attention, and audience.  Competition surrounds your community from all angles and new threats constantly emerge. The Internet has leveled the playing field for local businesses, solopreneurs, and small organizations which means more people than ever are competing for users.  Online communities are no different, and as companies realize…
Matt

Matt

3

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Matt's Blog

Don't hide your community away!

One of the first things I do when visiting a site that I know has a community is to try and find it. More often than not, it's hidden away in the footer links or buried in several sub-menus and labelled something relatively obscure like "Fans" or "Support". This is a massive lost opportunity! We all know that social proof is incredibly important when making a purchasing decision. …
Matt

Matt

4
Off-Topic

Team Talk: Your favourite 4.4 feature?

Release parties at Invision Community are a fairly tame affair. You'd think after months of planning, coding and testing we'd want to cut loose and dance the night away. The reality is we send each other a few amusing GIFs in Slack and then wait for support tickets to start appearing while our developers crack their knuckles and prepare for bug reports to be filed. It's a nig…
Matt

Matt

8
Product Updates

Welcome to Invision Community 4.4 Beta!

We're thrilled to announce that Invision Community 4.4 is available to download now. After months of development, over 1650 separate code commits and quite a few mugs of questionable coffee you can now get your hands on the beta release from the client centre. Not our office Invision Community 4.4 brings numerous new features, over 450 bug fixes and a lot of refinement…
Matt

Matt

38
Community Management

The incredible power of anonymity when growing your community in a privacy eroded world

We attach a significant amount of personally identifiable data to our social media profiles daily. I regularly use social media to share photos of my kids and holidays. I post my personal thoughts on products I've used and TV shows I've watched. I'm even tagged in location-based check-ins. It's all there in my news feed for anyone to see. I'm not alone. More and more of us live our …
Matt

Matt

0
Community Management

Guest Blog: 2019 Year of Community

It's a new year, and a new beginning. And the possibilities are endless for you and your community. It’s an exciting time to be leading an online community with Invision Community - whether you’re starting out or switching over - and the new year is the perfect opportunity to start anew. How are you celebrating the new year with your community? What are your community goals for 2019? To…
Matt

Matt

4
Company

Test drive Invision Community 4.4 now!

Do you want to take our latest release for a test drive? You already are! We've upgraded our own community for wider testing. A big focus has been on page speed, so you will notice that our community is significantly faster that it was on 4.3 If you need a recap of what was added, take a look at our product updates blog which takes you through the highlights. As this …
Matt

Matt

49
Product Updates

4.4: Recurring PayPal Payments and more with Braintree and Commerce

Braintree is a payment gateway provided by PayPal which provides some great additional features for PayPal transactions including a significantly improved recurring payments model. We are delighted to be bringing full support for Braintree for Commerce in Invision Community 4.4. What is Braintree? Braintree is a payment gateway provided by PayPal which supports taking payments by credit …
Mark

Mark

34
Community Management

Guest Blog: Which hat do you wear?

A successful community manager is a combination of so many things. Being a successful community manager demands that you be a multi-faceted person and to apply a dynamic personality to a position that’s always in flux.  You’re the authorized ambassador of your organization; you’re the chief moderator who sets and enforces community guidelines; and you’re the counselor and friend to all of you…
Matt

Matt

2
Off-Topic

Team Talk: What do you want for Christmas?

Famously, all Maria Carey wants for Christmas, is you. This is great news if you're a Maria Carey fan. As the holiday season draws closer and our staff chat channel turns to egg nog, twinkly lights and why is wrapping so hard, we asked the question: What would you like for Christmas? Brandon With so many children, Christmas is more focused on them and the family than myself. My eldest…
Matt

Matt

8