Successful Communities Start Here

We help businesses and brands of all sizes increase customer loyalty, reduce support costs and drive sales by building a vibrant community.

The best platform for compelling community experiences

Designed For Flexibility

  • Configure the platform precisely to your organization's needs
  • Fully brandable to create a seamless customer experience
  • Build integration with your existing systems via our APIs

Easy To Manage

  • WYSIWYG editing for rich content creation made easy
  • Thoughtful approaches to content and member moderation
  • Logical Admin Control Panel means it's easy to manage

Never Miss A Thing

  • Responsive design works seamlessly on desktops, tablets & phones
  • Flexible notification options to stay up to date with what has been happening
  • Customizable per-user activity streams show you what's happening

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Trusted by leading brands across industries

Customers using Invision Community

How Invision Community can help your business

Edmonton Oilers Forum
SecondLife Community
  • FAN, CUSTOMER & INTEREST-BASED COMMUNITIES

    A direct line to your customers

    • Resolve customer relation issues before they become a PR nightmare
    • Get immediate feedback on your products and services
    • Nurture and reward your best brand ambassadors
  • SUPPORT COMMUNITIES

    Cut costs with P2P support

    • Reduce staffing costs by enabling users to help each other
    • Organically create a public, searchable knowledge hub
    • Identify brand experts and give them the resources to shine
  • SOCIAL INTRANET COMMUNITIES

    Help employees to be more efficient

    • Improve intra-company collaboration with a social intranet community
    • Eliminate siloing by encouraging information sharing
    • Get out of email holes - never miss important information again
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From our blog

What Is The Engagement Trap (And What To Do About It)?

The engagement trap is a race to community activity for the sake of activity.  It's usually measured by simple aggregate numbers like the total number of posts, topics, likes, or members.   Many community managers and webmasters enjoy spouting engagement numbers.  It's an easy number to brag about.  It's an easy number to find.  It's also, unfortunately, a terrible metric to measure.  …

Joel R

Joel R

Three simple community building strategies

If you're reading this blog, then it's likely you already have a community and have been running it for some time. I'm going to go further and say that you've done all the right things; you've set it up correctly and themed it, so it matches your site. Once you have built your community and watched it spring into life, it's easy to think that you have done all you need to do. However, th…

Matt

Matt

4x4 Superuser Concepts 🏅

Whether you call them Champions 🤩, Advocates 🌟, or Superusers 🏆, every community contains an elite group of members that carries 🏋 the community.  They don't just drink the kool-aid 💧.  They mix, chug, and swim 🏊‍♀️in the community kool-aid. Learn 🔢 four community management concepts about Superusers in less than 🕓 four minutes. 1. 90-9-1 Rule (aka "1% rule"): The 90-9-1 principle refers…

Joel R

Joel R

Responding to the Contact Form

Think about all the different touchpoints where you try to connect with members: forum discussions, blog comments, personal messages, email newsletters, weekly meetings, and perhaps offline events.  You write witty and clever messages. You dedicate an entire section of your community to welcome and hello topics.  You spend enormous amounts of time trying to elicit engagement from members.  Wh…

Joel R

Joel R

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