Switch to cloud for free!
Offer available for a limited time.
We will migrate your community from the self-hosted plan to our standard, cloud-based plans at no cost to you.
Standard plan benefits
Frequently Asked Questions
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Yes. It’s important we ensure your community is on the most up-to-date, stable version of our platform. Following your migration, your community will be on the latest version and you can then take over with upgrades from there.
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Migrations are typically finished in one business day. However, expect the total turnaround time to be 1-2 weeks (this includes scheduling).
Once you have purchased your new plan and coordinate with us, we’ll add your migration to our project queue. We’ll work with you to schedule a time that’s convenient for you and your community to make the switch. We know how important it is for your community to remain online with minimal disruption or downtime.
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Yes. You must provide us with a full backup of your data. Please ask your existing server manager / host for access to a full backup.
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Yes. Your data is 100% yours. We take daily snapshots of your community, but should you want one manually, we can provide that to you. Contact us and we can get you a backup, typically same-day.
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We will offer you a prorated amount. This figure is determined on a case-by-case basis. Please contact us for more information.