Help & Support
Run into an issue and need help from the Invision Community Team?
Welcome to Help & Support. 🤓
This forum is a great place to get quick support for your Invision Community and is staffed by our team. Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc. If you would like to obtain direct and private support from Invision Community, please visit the client area and create a new support ticket.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier, Facebook and Twitter.
15,894 topics in this forum
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- 2 followers
- 4 replies
- 52 views
Hello! There is a way to convert database records into forum topics?
Last reply by Linux-Is-Best, -
- 1 follower
- 5 replies
- 60 views
Hi Guys, I lock down my adminPC to specific IP addresses. Is there a list of IPS support IP addresses, from which IPS would access my site, that I can add to the allowed list or do I need to disable this rule when I open a support ticket?
Last reply by xtech, -
- 2 followers
- 1 reply
- 31 views
How to have such pop up on scroll up only in mobile devices?
Last reply by Stuart Silvester, -
- 1 reply
- 59 views
Currently GET /core/hello only returns community name, community URL & IpsVersion. Is there any endpoint I can hit to get more in-depth forum statistics like total number of posts, threads, members etc. I know there is the GET /forums/posts, /forums/topics that both have a response of totalResults, but you have to manually send a request with a list of your forum IDs which wouldn't be much use if forums get deleted/added. Would this also be a performance hit? Who knows. If anyone has any solutions, it would be great to know! Thanks.
Last reply by Cupach, -
- 1 follower
- 2 replies
- 52 views
Say, I have invited a lot of members, where can I see the list of them to prevent double invitations? Thanks.
Last reply by Ramsesx, -
- 1 follower
- 0 replies
- 20 views
In 4.5.x. Banned both a user name (non-registrable) and an email address. If I later import a CSV list containing either one of those, they still import. A ban should prevent us from importing a banned user, email or IP, the same way an import blocks the import of duplicate/existing entries. Thoughts? Thanks.
Last reply by Giray, -
- 1 follower
- 1 reply
- 74 views
Many have posted on this in the past and a few managed to have it done reading some of the posts on here maybe it is time to look at this again, I currently have 5 Licenses that i keep current, a few of them have the full meal deal with all the apps that IPS sells however i have one license that i do not need lets say blogs why is it IPS cant (or wont) move my app to the license that i need it on? It is crazy to have to pay another 75.00 for an app i have on another licence that i dont need this particular app, i could see if my licenses were expired it would be different. I dont think it would be that hard to move an app from one license to another if they are all c…
Last reply by Noble~, -
- 1 follower
- 8 replies
- 107 views
I have searched the community and not found this specific query addressed previously. If I have somehow missed it or if this is better served in a different forum (maybe the feature suggestions sub(?)), my apologies. Anyhoo... When you, either "Promote" a thread to Twitter or merely drop a link of a thread into a Tweet, the default image provided by the software is thus: Within the ACP there are settings to set default hashtags as well as a Bitly link compression. Why is there not an option to include a default image(?). I am specifically referring to the clipart typewritten page image on the left hand side of the dividing line. This is not ve…
Last reply by opentype, -
- 1 reply
- 57 views
Hello, After migrating my forum to another server i get this error while accessing forum with URL: I have been following this guide: PHP version on my server is 7.4.16 Does anyone perhaps know what seems to be the problem?
Last reply by Ohanzee, -
- 1 follower
- 3 replies
- 69 views
Hi all, is it possible to edit the number of views of a blog post? I'm reposting blog posts from a previous platform and would like to set the number of views they already had. All the best for all.
Last reply by sofos, -
- 6 followers
- 9 replies
- 164 views
Hey guys I urgently need an app / plugin that looks similar to the one below. Let it be a directory of companies, where a company can advertise its business. Thanks
Last reply by Karina Harumi, -
- 4 replies
- 73 views
Hey Guys I am using the IPB default theme. And in the backend, I am able to change the font size for desktop by using the scale font sizes option. However this does not seem to change the body font size on mobile at all (only on desktop). Could somebody please tell me how I can change the body font size, so that it will appear bigger on mobile phones as well! Kind regards, Marcel
Last reply by PPlanet, -
- 1 follower
- 1 reply
- 31 views
How can i add customer automatically into a group when he spent amount over 30usd?
Last reply by opentype, -
- 34 followers
- 548 replies
- 35.6k views
Upgrade from IP. 3.4.x to IPS4.0 I am bringing this back again seeing there are still many that want to know how to upgrade. This is an updated version from my original post where the upgrade is explained from start to finish. So you think you are ready to take the plunge and try a test install / upgrade from your current IP Board to the current IPS4.0 beta and later to the final release. Well we will see. {Comment} The following steps are with the assumption you have already created a test install of your current board and made all the preparations leaving your current live board intact. If Not then see the following article. Creating a Duplicate Local Test board from y…
Last reply by Morgin, -
- 1 follower
- 0 replies
- 36 views
I currently work on custom php block that retrieves topics from the API. How can I check if the a given topic has unread content for the end usr? I see that within templates this is used Can this somehow be used within custom php blocks? Thanks.
Last reply by virap, -
- 7 followers
- 12 replies
- 365 views
Hello, I just checked the latest indexed articles in Google and i noticed that they are the following: lots of "sign in" pages with different URLs, and "create new topic" page from topic view. The URLs are the following: https://pctroubleshooting.ro/login/?ref=some_random_charcters https://pctroubleshooting.ro/forum/45-jocuri-online/?do=add from my point of view I should forbid the indexing of these pages. what do you think? how can i disallow that dynamic URLs? do you have any recommendation for robots.txt? Thank you!
Last reply by Linux-Is-Best, -
- 1 follower
- 5 replies
- 127 views
I've been reading all the posts I can here about this -200 Error. I gather that is an unspecified error pointing to an issue outside IPS that it cannot identify, such as the server software running IPS. But I have verified to the best of my ability that these are correct, wondering if I am getting a false positive here though. The image is a cellphone photograph of a computer, 3.48 MB and 3024x4032 resolution -- when I drag and drop this into a forum post (such as this one) on our website, it uploads and inserts just fine. When I do this within the Gallery, I get the Error -200 and the upload fails every time. This does not happen with smaller image files. I hav…
Last reply by Moukah, -
- 0 replies
- 33 views
Currently on 4.4 with upgrade planned for next week, so forgive me if this issue is resolved already. I have a section of my forums that requires a minimum content count to see or access (the "off-topic" section). Every few months, I'll get a member who will randomly start a topic in our support area asking how they get access to these "hidden" topics. Usually some variation of "I see a bunch of topics in the "Recent Updates" block that I can't access and get error code 2S136/V. How do I access them?". I've checked every time to see if somehow "honor permissions" on the block setting got turned off, and it's always fine. The user can't see the topics (or …
Last reply by Morgin, -
- 0 replies
- 37 views
Hi, How do you assign field to a member group? At registration stage, user can select which member group to register. Different registration form for each member group. Let say I have 2 member groups, doctors & engineers. Doctors will register at registration form call Doctor and engineer will register at registration form call Engineer. Within Doctor form, their profile field will have a check box set for their expertise (Anesthesiologists, Cardiologists, Dermatologists, etc...). And profile field for Engineer registration form will have a check box set for their expertise (Electrical, Mechanical, Civil Structure, etc...) And how do we make a…
Last reply by Umaar, -
- 2 replies
- 64 views
hi how can I add custom css only in the mobile part?
Last reply by SeNioR-, -
- 4 followers
- 15 replies
- 192 views
Hey team, I'm trying to set up Facebook promotion in the admin panel in my forum. I run into this error when trying to link my account: I'm not sure what to even do next or how to fix. Anyone have any ideas? I'd be greatly appreciative!
Last reply by Soupy1985, -
- 1 follower
- 5 replies
- 76 views
Hello all, I am looking for a method to hide Reactions from certain sections of my site. Could someone point me in the right direction ? Simply put I want to hide Reactions from a certain forum as welp as disable them in comment sections in our classifieds section (we use the Classifieds plugin). Any help greatly appreciated. Many thanks, P
Last reply by panzerscope, -
- 1 follower
- 0 replies
- 36 views
If you click on one reaction and then quickly click another the reaction bar gets all messed up. The ability to remove your reaction disappears, the wrong reaction applies, and reactions clone on top of other reactions. Really gets jumbled. It SEEMS that even on a refresh, things kinda stay weird (note the order of them after my page refresh). Video of it:
Last reply by Douglas Glover, -
- 2 followers
- 1 reply
- 59 views
Hi guys/gals, Is there any options out there for me to have current post images displayed in the expanded version of the stream? Not images from Gallery but actual post attachments that are images. Wasn't sure if this needed to be custom coded out or if a plugin already existed for this idea. Thanks! Chad
Last reply by christopher-w, -
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- 1 follower
- 5 replies
- 130 views
I just saw this: Is this available to the public? 😮
Last reply by IP-Gamers,
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