Switch to cloud for free!
Offer available for a limited time.
We will migrate your community from the self-hosted plan to our standard, cloud-based plans at no cost to you.
Standard plan benefits
Frequently Asked Questions
Yes. It’s important we ensure your community is on the most up-to-date, stable version of our platform. Following your migration, your community will be on the latest version and you can then take over with upgrades from there.
Migrations are typically finished in one business day. However, expect the total turnaround time to be 1-2 weeks (this includes scheduling).
Once you have purchased your new plan and coordinate with us, we’ll add your migration to our project queue. We’ll work with you to schedule a time that’s convenient for you and your community to make the switch. We know how important it is for your community to remain online with minimal disruption or downtime.
Yes. You must provide us with a full backup of your data. Please ask your existing server manager / host for access to a full backup.
Yes. Your data is 100% yours. We take daily snapshots of your community, but should you want one manually, we can provide that to you. Contact us and we can get you a backup, typically same-day.
We will offer you a prorated amount. This figure is determined on a case-by-case basis. Please contact us for more information.