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Support Availability Notice

Matt

Management
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  1. Yes, we're working on a fairly broad semi-DDoS from a lot of rouge traffic. At it's peak, we had to scale 9 more database units to cope. We're actively working on it and hope to have things resolved soon. Some sites have attracted significant extra traffic that threatens to take parts of our network down, so we're working through those.
  2. What sort of thing are you after?
  3.    Matt reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  4.    Matt reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  5.    Hatsu reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  6.    Ibai reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  7.    Marc reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  8. To be clear, Invision Community 5.1 will be coming to Invision Community Classic (aka "self hosted"). Just like with v5, the first alpha releases are not thoroughly tested for upgrades, so the safest way is to create a number of cloud accounts running 5.1 Alpha 1. Invision Community Classic customers are welcome to join the alpha testing group.
  9.    Gary reacted to a post in a topic: We need Invision Community 5.1 Alpha Testers!
  10. Invision Community 5.1 has been quietly in development for a while now, and brings many exciting things such as ⬛⬛⬛⬛⬛⬛⬛⬛⬛ and ⬛⬛⬛⬛⬛⬛⬛ It's worth noting that 5.0 to 5.1 is not a major leap, in the way that 4.x to 5.0 was, but there are several major 'things' along with a slew of improvements to key areas. We're at the point where enough has been finished that we're ready to get some early testing and feedback. How to applyAll you need to do is register your interest in this topic. We can't take everyone on, we're really looking for around six to begin with and you'll be testing on a new Cloud site pre-loaded with 5.1 Alpha. I'll contact those via DM with instructions on what to do next. Allow us a few days to wait for enough replies before we contact you. We'll aim to get going within the next few weeks. Thanks!
  11. It's the first logo that is the issue.
  12. We will be monitoring it closely.
  13.    Matt reacted to a post in a topic: Age Verification
  14. We're yet to see any real plan or legislation from the Government (and won't for many months) but the Australia ban does not include "text heavy platforms" such as Discord, so I see no reason that forums as a whole will be included in a ban, but as always, it depends on the contents of your forum. https://www.esafety.gov.au/about-us/industry-regulation/social-media-age-restrictions/faqs#which-platforms-are-age-restricted
  15. 5.0.x supports up to 8.3. 5.1 (in development) supports 8.5.
  16.    Matt reacted to a post in a topic: 5.0.19 Beta is now available!
  17.    Matt reacted to a post in a topic: 5.0.19 Beta is now available!
  18. If you cannot replicate it on our site, then consider it fixed! There were some fixes to the unread functionality.
  19.    Matt reacted to a post in a topic: Workflows for Pages Databases
  20.    Matt reacted to a post in a topic: v5 Documentation
  21.    Matt reacted to a post in a topic: v5 Documentation
  22. It's not even our retail cloud plans. It's rarely used honestly and there are better ways of doing it in v5.
  23. I'd really like to find a way to share the same comment stream between both.
  24. It's mostly for our internal teams to use in a pinch, we generally create apps to make use of the listener/widget/events system.
  25. Pages is one of Invision Community’s most powerful features, allowing easy creation of blogs, knowledge bases, documentation, bug trackers and more. With the new Workflow Manager, it just got a whole lot more powerful. WorkflowsWorkflows enable you to perform multiple actions from a single button, triggered by criteria you define. For example, staff can process, approve, reject or update records with a single click, rather than manually working through several steps. This video walks you through setting up "Approve" and "Reject" buttons in a bug tracker. Match CriteriaWhen you create a workflow, you define the match criteria that control which records show the button. In our video, the "Approve" button should only appear on newly submitted bug reports. Once a report is already approved or closed, the button is no longer relevant, so it simply does not show. Criteria can be based on the item's status (hidden, pinned, featured, and so on) or on the value of a custom field, giving you precise control over when each workflow is available. ActionsThe next step is to configure the actions that fire when the button is clicked. You can mix and match as many as you need: Post a reply on the record Change the value of a custom field Change the item status (pin, hide, feature, and so on) Notify the item author Notify specific members Assign the item to a member or team If any action needs input from the person running the workflow, such as writing a custom reply, a small dialog will prompt them before the actions run. Putting it togetherWith the buttons configured, a single click can mark a bug report as accepted, post a public reply for the author, and fire a webhook to create an issue in GitHub automatically as every time a workflow runs, Invision Community fires an event, meaning you can connect workflows to external tools and services without writing any custom code. Beyond a bug trackerWorkflows are available for any Pages database. An approval process for submitted articles, a content review pipeline for a knowledge base, or a simple "mark as resolved" button for a support request database are all straightforward to set up. If you use a database to manage form submissions, a single workflow can update multiple fields and send a notification to whoever needs to take action next. Workflows are available for Creator Pro, Teams, Business and Enterprise. View full blog entry
  26. Pages is one of Invision Community’s most powerful features, allowing easy creation of blogs, knowledge bases, documentation, bug trackers and more. With the new Workflow Manager, it just got a whole lot more powerful. WorkflowsWorkflows enable you to perform multiple actions from a single button, triggered by criteria you define. For example, staff can process, approve, reject or update records with a single click, rather than manually working through several steps. This video walks you through setting up "Approve" and "Reject" buttons in a bug tracker. Match CriteriaWhen you create a workflow, you define the match criteria that control which records show the button. In our video, the "Approve" button should only appear on newly submitted bug reports. Once a report is already approved or closed, the button is no longer relevant, so it simply does not show. Criteria can be based on the item's status (hidden, pinned, featured, and so on) or on the value of a custom field, giving you precise control over when each workflow is available. ActionsThe next step is to configure the actions that fire when the button is clicked. You can mix and match as many as you need: Post a reply on the record Change the value of a custom field Change the item status (pin, hide, feature, and so on) Notify the item author Notify specific members Assign the item to a member or team If any action needs input from the person running the workflow, such as writing a custom reply, a small dialog will prompt them before the actions run. Putting it togetherWith the buttons configured, a single click can mark a bug report as accepted, post a public reply for the author, and fire a webhook to create an issue in GitHub automatically as every time a workflow runs, Invision Community fires an event, meaning you can connect workflows to external tools and services without writing any custom code. Beyond a bug trackerWorkflows are available for any Pages database. An approval process for submitted articles, a content review pipeline for a knowledge base, or a simple "mark as resolved" button for a support request database are all straightforward to set up. If you use a database to manage form submissions, a single workflow can update multiple fields and send a notification to whoever needs to take action next. Workflows are available for Creator Pro, Teams, Business and Enterprise.

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