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Invision Community Blog

Managing successful online communities

Product Updates

4.5: Zapier Brings Integration with Over 2,000 Web Apps

Zapier is a service that allows you to connect over 2,000 web apps. In Invision Community 4.5 we are launching a beta service of Zapier integration for Invision Community in the Cloud. What does Zapier do? Zapier acts as a bridge between Invision Community and other apps, such as Google Docs, Twitter, Facebook, Slack, Trello, Facebook Ads, ActiveCampaign, Zendesk, Asana, Salesforce, Hubs…
Mark

Mark

62
Product Updates

4.5: Topic view summary and more

A topic is more than a collection of posts; it's a living entity that ebbs and flows over time. Evergreen topics can see month-long gaps between posts and longer topics spanning numerous pages can end up hard to navigate through to find useful content. With this in mind, we've added numerous improvements to the topic view to bring context and summaries key areas within the topic. …
Matt

Matt

41
Matt's Blog

A call to arms for community leaders

We are currently living through one of the most turbulent times in history. A once-in-a-century pandemic has a grip on all of us. Whatever the outcome, come the end of the year, few of us are going to be the same again. We will have to sacrifice our personal freedoms, and some of us much more. Like you, I'm worried about my family, my friends and neighbours. I'm watching the news, s…
Matt

Matt

16
Product Updates

4.5: ACP Dark Mode

A short while ago we revealed the new look Admin CP for Invision Community 4.5. The focus was on increasing the workspace, brightening and modernising the look. However, for some this new look was perhaps a little too bright, especially when setting your OS to use dark mode. Rather than cause an increase in sales for sunglasses, we went ahead and implemented a dark mode for the Admin CP.…
Ehren

Ehren

23
Matt's Blog

Make working from home work for you

The news is currently filled with anxiety over coronavirus and workers are being encouraged to work from home where possible to limit or delay its spread. For many people used to commuting daily and working in shared offices, this is a huge upheaval which will take a while to adjust. How do you stay motivated and productive when you're not at your desk and held accountable by your collea…
Matt

Matt

13
Product Updates

4.5: Marking as solved

Invision Community has had a question and answer mode for a good few years now. This mode transforms a forum into a formalized way to handle your member's questions. Members can upvote answers, and the topic starter and your community management team can mark a reply as the "best answer". This is great when you want to add rigour to specific forums which encourage your members to find so…
Matt

Matt

20
Product Updates

4.5: Notification Improvements

Notifications are a crucial feature in enticing members back to your community to read updates and post their replies. It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them. The current notifications form in Invision Community is functional but overwhelming and confusing for …
Matt

Matt

31
Community Management

The Paradox of Choice: Why A Major Retail CEO Spent His First 100 Days Thinking About Can Openers

CEO Mark Triggon, previously the chief merchandising officer at Target, laid out his plans to turn around the beleaguered American retailer Bed Bath & Beyond.  Part of that plan was reducing the number of can openers from 12 to 3.  Sales rose.  In an interview with The Wall Street Journal, Mr. Tritton explained how tests conducted in his first few months at the company showed that less i…
Joel R

Joel R

6
Product Updates

4.5: Identify Statistical Trends

One of the benefits of using Invision Community as your community platform is that you control and own your data. There are several ways to review this data. One of which is via the Admin Control Panel which offers a suite of statistic views which helps to convert the raw data into something easily understood. However, it's not always easy to determine trends and community sentiment from…
Matt

Matt

10

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