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Invision Community Blog


Managing successful online communities

Matt's Blog

Make working from home work for you

The news is currently filled with anxiety over coronavirus and workers are being encouraged to work from home where possible to limit or delay its spread. For many people used to commuting daily and working in shared offices, this is a huge upheaval which will take a while to adjust. How do you stay motivated and productive when you're not at your desk and held accountable by your collea…

Matt

Matt

Product Updates

4.5: Marking as solved

Invision Community has had a question and answer mode for a good few years now. This mode transforms a forum into a formalized way to handle your member's questions. Members can upvote answers, and the topic starter and your community management team can mark a reply as the "best answer". This is great when you want to add rigour to specific forums which encourage your members to find so…

Matt

Matt

Product Updates

4.5: Notification Improvements

Notifications are a crucial feature in enticing members back to your community to read updates and post their replies. It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them. The current notifications form in Invision Community is functional but overwhelming and confusing for …

Matt

Matt

Community Management

The Paradox of Choice: Why A Major Retail CEO Spent His First 100 Days Thinking About Can Openers

CEO Mark Triggon, previously the chief merchandising officer at Target, laid out his plans to turn around the beleaguered American retailer Bed Bath & Beyond.  Part of that plan was reducing the number of can openers from 12 to 3.  Sales rose.  In an interview with The Wall Street Journal, Mr. Tritton explained how tests conducted in his first few months at the company showed that less i…

Joel R

Joel R

Product Updates

4.5: Identify Statistical Trends

One of the benefits of using Invision Community as your community platform is that you control and own your data. There are several ways to review this data. One of which is via the Admin Control Panel which offers a suite of statistic views which helps to convert the raw data into something easily understood. However, it's not always easy to determine trends and community sentiment from…

Matt

Matt

Product Updates

4.5: User Interface Improvements

Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes.  While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily. This blog entry rounds up some of the UI improvements Invision Community 4.5 brings. Content V…

Matt

Matt

Product Updates

4.5: Club Statistics

Statistics can help you manage and monitor the direction of your community, giving you valuable insight into how your visitors are interacting with your site and what areas of your community deserve the most of your attention. With the popularity of Clubs in Invision Community, we determined that some statistics aimed at helping administrators review how this feature is being received by their end…

bfarber

bfarber

Product Updates

iOS & Android Apps: Open Beta

Since we announced native Invision Community apps for iOS and Android, the response has been incredible. Hundreds of customers registered interest in joining the testing process, and for the initial round we selected around thirty users, roughly split between iOS and Android. Thank you to those testers for their work in reporting issues and providing feedback over the past couple of months. …

Rikki

Rikki

Product Updates

4.5: Security Enhancements

Although we continuously review security within Invision Community, a major release such as 4.5 allows us to be especially proactive when it comes to keeping your community safe. This blog entry outlines several enhancements to improve security in Invision Community 4.5. Password Handling Keeping your member's passwords secure is the simplest way to keep accounts safe and out of the wr…

Matt

Matt

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