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Charles

IPS Management
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Charles last won the day on May 29

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About Charles

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    Frequent Contributor

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    Male
  • Location
    Lynchburg, Virginia

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  1. You're right it should not be a thing πŸ™‚ if it is on your site please contact support as we have logic built-in to prevent it.
  2. To answer those concerns: put simply we are replying. The OP has one ticket in support which is the first ticket opened under their account since 2013. The reply history is: September 4 - opened ticket September 4 & 5 - various emails between OP and our staff September 14 - OP reply back to the email we sent on 5th September 17 - various emails between OP and our staff As of this moment we are simply awaiting for OP to reply back to us. It's not really appropriate to do this on the community (which is why your other posts were removed) but I wanted to be sure the record was accurate for those concerned as we pride ourselves on responsive support. The OP is asking for a refund for a purchase from 2012 - it's so outside the bounds of normal I cannot recall anyone ever asking that before.
  3. Charles

    Profile Privacy

    By default, there is no personal data on a user's profile page. The only way anything "personal" could show up there is if the admin added custom fields to prompt the user for more information and then had those fields show on the profile page. So if the admin were to ask the user for their favorite color and checked the box to show on the profile page then that might be a personal bit of information. Otherwise, there's nothing personal on the profile page by default.
  4. Charles

    4.3.6

    This is a maintenance release to fix reported issues.
  5. Actually the query string is there because it's a cache-buster. It changes when you reload a theme or JS change or something like that. If you configure your CDN to recognize the query strings on those resources it will work properly.
  6. That error means our firewall is blocking your IP. It's a temporary block and can be caused by connection floods or high error rates from your IP.
  7. I guess the way I look at it is: If you are having a problem, you run support tool. There may be a patch for the problem, great you apply and it's fixed. There may not be a patch so you submit a support ticket. Either way you get your problem addressed. If you are not experience a problem then you do not do any of that as you do not need a patch nor do you need a support ticket. Everything is fine. You don't need to worry. You are happy. Patches are irrelevant to you.
  8. The support tool is the only way to get changed files only as it’s how the system knows what you need. Why would you not want to run support tool?
  9. If you run the support tool in the AdminCP you will get a patch to remove the message.
  10. Charles

    Outdated IPS CSS Framework

    Well that ruined my day.
  11. Charles

    Outdated IPS CSS Framework

    The problem with that is they also get out of date. If we did Bootstrap 3 in 4.0 we would now be hearing "but Bootstrap 4!" and the same will happen when Bootstrap 5 comes out. It's best we use broadly adapted concepts than specific frameworks.
  12. Charles

    Outdated IPS CSS Framework

    Of course it's showing its age: version 4's framework was done in 2014. It's the nature of all software that things that were new and flashy at one time slowly become out of fashion as technology moves on. Much of the technology you now ask for didn't exist or was unproven then and will also itself be outdated a few years from now. I'm sure it goes without saying that we plan on updating the framework to the latest trend come Invision Community 5 but have no plans to make drastic changes in the 4 series as it would break all existing themes.
  13. If a user is concerned about showing up in the online activity list then can choose to login anonymously.
  14. This blog entry is almost 6 months old - check our latest updates on GDPR πŸ™‚
  15. Charles

    Your GDPR questions answered

    We have been told repeatedly by clients in the EU with very large legal teams that GDPR does not apply to content posted. These clients do more than just link to ICO and quote text, they pay large sums of money to investigate these issues and they are unanimous that once a user posts content to the community that content is then owned by the community. Much like when someone sends you an email: that email is no longer their property. Of course you are free to interpret things as you wish but we are going off the very best advice possible and do not intend to muddy the waters between "personal information" and general content.
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