Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
3,460 topics in this forum
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- 1 follower
- 1 reply
- 46 views
Appears Rank points were not carried over in an account merge. Not sure what can be done? Is there a way to recalculate points and rank? EDIT: Actually looking at this closer, it appears all the Actions tied to points and rank were lost in the merge.
Last reply by Clover13, -
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- 89 views
Our site has been migrated to a new host and a new server. We had everything configured corrrectly on our original setup but now when attempting to edit theme files in the admincp we get "theme cannot be saved" error. I assume this is a file permissions issue. We have CHMOD 777'ed cache, applications, uploads, plugins and datastore but still encounter the error. Any folders we are missing? Any thoughts on what is causing this issue? The new server runs PHP 8 and is on shared hosting with DreamHost (we originally hosted it on our own equipment under a cPanel/WHM install.)
Last reply by ThunderBlue, -
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- 13 replies
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Hello, Unable to update the forum: the automatic database update works in a vacuum before putting me back in step 1. I've updated the database manually, but it didn't change anything, I'm still stuck in step 1, with the same process... This does not generate an error log or a system log I have PHP 8.0.28, I cleared the system cache, I have disabled the hooks and set the default theme. Do you have any idea what I could do?
Last reply by tragopan, -
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- 1 follower
- 6 replies
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I can't get my license to activate in any way tried everything and also reset the password, and it doesn't always get me the message below When I give the license key, I get this, I ever purchased an SSL to make sure everything is okay. There was an error communicating with the license server. Please try again later or contact technical support for assistance.
Last reply by Ember Stone, -
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- 1 follower
- 5 replies
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The URL of the page the error occurred on was https://site.forum/admin/?app=core&module=system&controller=background&do=process&csrfKey=REMOVED OutOfRangeException::0 The task break and can not run. I tried to disable ALL customizations, but the result is the same, so my educated? guess is that the issue is at a core level. Need help. In the client area, I've added the necessary details for login and investigation.
Last reply by MediaDiGi, -
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Hi, every now and then I get a message in the IPS Admin Panel that cron jobs are not running properly. I would like to add that on the server side everything is set up correctly and there are no error logs, while IPS from time to time, not often, shows a message that cron is not working.
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Last reply by Marc Stridgen, -
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- 2 followers
- 13 replies
- 326 views
Hello, when entering the invoice module, the system presents the error HTTP ERROR 500 Regards,
Last reply by Randy Calvert, -
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- 3 replies
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My client tells me he has uploaded videos to his forum many times but has recently been getting a 200 error when attempting to upload. I have checked the server logs and don't see any recent errors, nor do I see any errors ever with a code of 200. To my knowledge, a 200 means "OK, the request has succeeded" to paraphrase it, whereas here the message being returned is something along the lines of "Sorry, an unknown server error occurred when uploading this file." What's going on here and what should I suggest to my client?
Last reply by Jim M, -
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- 1 follower
- 9 replies
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I was updating my forum and fell into limbo. When I upgrade now I get this "Unfinished Upgrade" error. As I click on continue update, there is the error:
Last reply by Jim M, -
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Hello, this error started when I logged in to marketplace and tried to install the updates on plugins I have. how can I repair it and why did it happen ? SELECT * FROM `forums_forums` LEFT JOIN `core_permission_index` ON core_permission_index.app='forums' AND core_permission_index.perm_type='forum' AND core_permission_index.perm_type_id=forums_forums.id LEFT JOIN `core_members` ON core_members.member_id=forums_forums.last_poster_id WHERE (sub_can_post=0 OR min_posts_view<=11300) AND (( FIND_IN_SET(70,perm_view) OR FIND_IN_SET(71,perm_view) OR FIND_IN_SET('m4',perm_view) ) OR perm_view='*' ) ORDER BY position IPS\Db\Exception: Error writing file '…
Last reply by Richard Arch, -
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We use a lot of polls, with a simply Yes or No vote. Most of the time, they work perfectly. However, over the last month we've had two separate polls. When a person places their vote, it shows to that person that their vote has been cast, but it does not tally it in the results. Using phpMyAdmin, and after researching inside the core_polls database table, I see the following: choices field {"1":{"question":"Please place your vote.","multi":0,"choice":["Yes","No"],"votes":[0,1]}} votes field: 5 As you can see, these do not equate in terms of number of votes. There should be a sum total of 5 votes in the choices field. In other words, it should look so…
Last reply by Richard Arch, -
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- 1 follower
- 2 replies
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I have version 3.3.6 of @stoo2000's great application Trader Feedback System: It was all working perfectly, however since upgrading to PHP 8.x and the latest forum software the profile tabs have stopped appearing (though have been no change to the user group settings) and when I go to Community > Trading Feedback > Settings, I get the following error: There were a few resent errors on my board with things that needed some fields in the database to be removed or old plugins to be removed. Do anyone know what could be causing the above error? Thanks in advance again to the great support of the invision support forum!
Last reply by stoo2000, -
- 4 followers
- 20 replies
- 561 views
I have been looking everywhere but did not find some way to customize this: On the index page of my website I have categories and within them the various forums are listed. However, some forums have multiple subforums. This leads to the pretty ugly effect that ALL of their subforums are also listed on the index page, creating some huge blocks here and there. Where can I customize that I only want to see the categories and forums but not also the subforums?
Last reply by PBarton, -
- 2 followers
- 7 replies
- 190 views
I get the following error code when I try to create a new forum section on the forum. Anyone know how I can fix my forum? Many thanks!
Last reply by ekforum, -
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- 3 followers
- 8 replies
- 220 views
Been wanting to update my site for a while to the current version of IPB, however, whenever I switch to the required PHP 8.0 or above (I tried both 8.0 and 8.1) the site will work as typical for a bit but eventually will start giving error 500 on both the site and admin panel, this break happens immediately if I goto admin panel's support page and click clear the system cache. Switching back to PHP 7.4 fixes it right away. I've tried disabling all 3rd party apps and plugins and switching the default theme. The same result happens soon as I switch to PHP 8.0+ I'm using nginx webserver and Redis for system caching. The only output I got in the nginx error log…
Last reply by Martin A., -
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- 2 followers
- 10 replies
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Hi, Today a user report he tried to reset his password, but did not get any email to confirm the rest, I send him force password rest and still nothing. I have account with me.com so I test on that, same thing no email received, the problem now it rest the password and that it, I had from the admincp to change the password for be able to login. For the past few days we had some members reporting when we send them password reset they never receive email. Thanks.
Last reply by abobader, -
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- 1 follower
- 6 replies
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Hi, Like some other clients, I have an error when I try to "Sign in to Marketplace" : I use nginx so no .htaccess, I don't block IP...I don't see any particular logs. So, if you have an idea.. Thanks Versions : - Invision 4.7.7 - PHP : 8.1.16 (same issue with 8.0.X)
Last reply by Florent_, -
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- 1 follower
- 5 replies
- 192 views
Hello, My website is currently offline (General Configuration, Site Online) I want to exclude an URL from the maintenance page so the URL is accessible publicly by guest even if the site is offline. Thanks.
Last reply by waccoe.com, -
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- 2 followers
- 13 replies
- 178 views
Notifications are not sending since upgrading to PHP 8.x and the latest forum software. If I click on run manually they are updating incredibly slowly. Like 0.01% 0.02% etc at a time. Cron is set up correctly and working on the server apparently. Any idea what may be causing this notifications to not send, and any idea how to fix? Many thanks in advance.
Last reply by ekforum, -
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- 2 followers
- 4 replies
- 366 views
Recently we are migrating our community to Digital Ocean where we are using their managed DB service. Soon after migration we started receiving these emails: Currently we have only one DB node and we don't plan to extend that soon but it seems like it's a problem. Any available fix for this? Maybe just adding the primary keys manually? Thanks!
Last reply by Michael Lepage, -
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We are on a severally outdated version of 4.5 and when i go to upgrade i get This Database message UPDATE `core_output_cache` SET `cache_expire`=0 WHERE `cache_expire` IS NULL; ALTER TABLE `core_output_cache` DROP INDEX `cache_expire`, CHANGE COLUMN `cache_expire` `cache_expire` INT NOT NULL DEFAULT 0 COMMENT 'Unix timestamp of when the cache expires', ADD KEY `cache_expire` (`cache_expire`); I tried fixing automatically and manually running the queries in PHP my admin and nothing lets me get past this point
Last reply by Miss_B, -
- 1 follower
- 11 replies
- 163 views
I thought this would be simple, not sure if I am missing a step, but I change PHP from 7.4 to 8.1 and then as soon as I do that my site white screens. Results in....
Last reply by uA_Y_C_A, -
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- 111 views
Hello, I add the Email object and Text inside the body. Then I click Save, the page refreshes but get stuck. If I refresh nothing happens. If I go back in my Bulk Emails List, the Email is not saved. I did the last update 1 week ago and this is the first Email I'm sending out. Before it was working well. Maybe we have a bug? Let me know, bests.
Last reply by AlessandroTax, -
- 1 follower
- 3 replies
- 123 views
For example below. Community URL: https://www.domain-one.com/ Test URL: https://www.domain-two.com/ I wanted to switch the domain name from Test URL to Community URL What is the procedure to accomplish this? Those domain has a separate web hosting. After I transfer all the files and database to the Test URL domain/hosting from Community URL what is my next step? Thanks in advance.
Last reply by Makoto, -
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- 4 followers
- 15 replies
- 234 views
For some reason I am getting a "429 Too Many Requests" error when entering the AdminCP area. Not sure on how to fix it
Last reply by Makoto, -
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