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Marc Stridgen

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Marc Stridgen last won the day on April 25

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  1.    superaven reacted to a post in a topic: Introducing a fresh new vision for Invision Community 5
  2.    SeNioR- reacted to a post in a topic: Introducing a fresh new vision for Invision Community 5
  3. Marc Stridgen
    We're still testing with a few people as of yet. We get you are excited. We are too 🙂
  4. Marc Stridgen
    As mentioned above, we arent (or certainly werent) aware of any issues on 21st. Of course as your site is now online, there isnt anything present to investigate. If you see these happen again, please let us know at the time they are happening
  5.    Marc Stridgen reacted to a post in a topic: Customer Charged Twice
  6.    georgebkk reacted to a post in a topic: Remove test installation that doesn't exist
  7. Marc Stridgen
    It can be. I was simply suggesting what would be more sensible (point the subdomain to that IP)
  8. Marc Stridgen
    I can certainly see the screenshot there. However as you mentioned in your own post there, ours is not showing it. Dont get me wrong, we acknowledged there was an isssue, which has now been resolved. 🙂
  9. Marc Stridgen
    This is simply because it was not down as such in most places. It was slow for the most part, so hasnt tripped it
  10. Marc Stridgen
    If your test URL no longer points to an existing test instance, yes. However to be honest, wouldnt you be best to simply then point it to the new test location? This is what most people tend to do.
  11. Marc Stridgen
    OK, we have some confusion here. If you purchased it, then it will have your name on it (as well as the company name). We can change the company name for you no problem. So the license itself is yours. So therefore its your responsibility there to ensure your license details and anything you download is secure. The previous test installation therefore needs to be removed from the server before you can reset it. So you should be contacting the owner of the server you installed it on to have it removed.
  12. Marc Stridgen
    Yes, the license is owned by the person who purchased that license, so you should be purchasing a new license for the site if you are a new owner.
  13. Marc Stridgen
    I feel you misunderstood what I said there. There is no question whatsoever in believing what happened. it's the reason for it happening I dont believe to be the cause.
  14. Marc Stridgen started following Need help with a runnaway email script , Customer Charged Twice , Enable SSL Connectivity from IPS to MySQL Database and 1 other
  15. Marc Stridgen
    That is indeed correct, as otherwise there would be no way in which to choose different options for each of the items.
  16. Marc Stridgen
    Please see the response on this from my colleague above
  17. Marc Stridgen
    Im a little confused as to what you mean by previous owners there, as licenses are not transferable. It is for yourself to keep your license and software secure. It can be reset, but not until its removed completely from the old location
  18. Marc Stridgen
    Thats an issue with incoming mail settings on commerce support system. So you would need to address that
  19. Marc Stridgen
    There wouldn't be a way in Which to do this currently unfortunately. You should however be able to achieve this using discount codes once we get to version 5
  20. Marc Stridgen
    If the mail is deleted entirely from bulkmail, there isnt anything sending at present (quite simply, there isnt anything there to send). I suspect what you are seeing is whatever is left still going through. Are you seeing anything showing in your email error logs, or system logs?
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