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Gary

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Gary last won the day on January 27 2023

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  1. Hi @Jac D, Glad you got this one sorted out and thanks for circling back to let us know. If you encounter any other issues, please don't hesitate to get back in touch with us.
  2. Hi @TraderZone.ps, Take a look through our Third-Party Services to see if someone can assist you. IPS4 Providers - Invision Community You can also have a look through the themes offered at IPSFocus to see if any of them tickle your fancy. Best of luck with your search!
  3. Hi @PBarton, It happens, but we're glad this is now resolved. Please let us know if you encounter any further issues.
  4. Hi @gfhfstg, It's disappointing to hear that a hosting service will not update to a supported version of PHP promptly. Anything before 8.0 is not supported any more, and 8.0 itself is only having security support for the next 8 months at the time of writing this post. If you want a seamless experience and avoid the hassle of the backend altogether, definitely consider our Cloud. There are plenty of articles about HostGator and their parent company at the moment. I would highly recommend reading up on them just for some background on why things like this are happening to their clients.
  5. Hi @Makke, Good to hear, and thanks for following up. Please let us know if you find any other issues.
  6. Hi @Tripp★, Thanks for following up and letting us know you managed to find the cause. If you encounter any other issues, please don't hesitate to let us know.
  7. Hi @Haim Rafael, I have moved your topic to the Community Support forum. You will have more luck getting some answers compared to the Community Managers' Lounge. 😉
  8. Closing this one off as it was addressed in your Help & Support topic.
  9. I'm glad you managed to get everything working in the end. Sorry I couldn't be of more assistance. For those experiencing the same or a similar issue, the fix can be found in the following topic.
  10. Thanks everyone for your help. Glad you're up and running now, @eliteone. If you have any issues with Invision Community, please don't hesitate to get in touch with us again.
  11. Welcome to this week's Invision Insight! The changelog has had a significant hit this week with bug fixes by the amazing dev team, and a special thanks to @Ehren for all the amazing UI changes! The majority may go unnoticed by the odd individual, but it has definitely made things look so much nicer. We have had a very productive week and ran a live preview of Live Topics right here on Invision Community! 🥳 More on that below. Live Topics In a nutshell, Live Topics is a hosted live chat and question and answer event that is converted into a forum topic upon completion. Check out the blog post below for more info! And if you were one of the lucky few to participate, the IPS Team came together to give a live preview of this new feature; the very first time Live Topics has been shown and used by our community. Check it out and give us your feedback. New Beta Version Invision Community 4.7.8 Beta 1 is here, bringing you an array of improvements for your communities! For those of you interested in trying it out, please follow the steps below. There are instructions for both Invision Community Platform and Classic clients. Please ensure you backup your communities. It's better safe than sorry. 😉 For a full list of what's new, you can visit the official Release Notes. Upcoming Event A reminder on next month's March 2023 Release Chat. There are quite a few questions coming through already which is great to see everyone, keep it up! Changelog See you in the community and next week right here for another Invision Insight! I look forward to hearing from you all. Thank you everyone! 🦘
  12. Backups are a given any time you perform an upgrade. With regards to the PHP version, Invision Community will run with 8.0.28 and 8.1.16 at the moment, not 8.2.3. We usually advise on the minimum PHP version in our current release notes, just like we did for the 4.7.4 release. Updating PHP would definitely be on your host's side, yes.
  13. Hi @Aleksandr Timashov, I have escalated your request as a ticket to our team. We will be in touch with you shortly via email to have this sorted out for you prior to renewing your licence. If you have any other questions in the interim, please let us know.
  14. Hi @raincat, Please let us know how you go/went with this and if you require further assistance. 🙂
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