Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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LDAP ERROR
by bjhlit- 1 reply
- 306 views
Hi, I deployed IPS successful, but authentication failed when l login as ldap account. I configed LDAP authentication method. The login error number is: EX1048. IPS version is 4.4.10, ubuntu18.04(LTS),PHP 7.4 Can you help me?
Last reply by bfarber, -
- 1 follower
- 7 replies
- 425 views
Hey guys just wanted to ask you all how you give access to any developer that needs access to the backend of your platform, we use IPB combined with a good backend system already, just wanted to seek other ideas.
Last reply by Aiwa, -
- 2 followers
- 2 replies
- 333 views
hi, I can't find how to translate these strings which are shown when you search for some term but you also add time/date filters. Its not the first time when some strings are elusive but these should be translatable since they are quite commonly seen by members. What our experts say @Daniel F @Andy Millne @bfarber ? 🙂
Last reply by Maxxius, -
- 1 follower
- 0 replies
- 257 views
I'm trying to create a condition for a custom field in the user profile, in my case I have two fields, field_25 and field_26. field_25 = input field_26 = checkbox I would need that if field_26 is equal to 1 it adds an emoji. In the template customFieldsDisplay I wrote: {{if \IPS\Db::i()->select('field_26', 'core_pfields_content')->where('member_id', $author->member_id)->first() == '1'}} check {{else}} no {{endif}} but I get the error: [[Template core/front/global/customFieldsDisplay is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] where is my mistake…
Last reply by Askancy, -
- 2 replies
- 301 views
Considering switching from a VB backup into a new cloud hosted site... It sounds like the transfer process with support will take a few days, but if I go ahead and sign up for a cloud site, can I go ahead and start the process of features, templates, setting up other features of my new site, etc. - and then just import the old forums and members a few days later when the transfer process is complete? Any ideas or suggestions on this?
Last reply by interfx, -
- 3 replies
- 456 views
Hello, I purchased an Invision site a few days ago and am ready to use my own, custom domian. When I purchased the site, I chose "Decide Later" when it gave me the option to use my own domian vs an Inivision domain. I already have my URL purchased through GoDaddy. I couldn't find any information about the CNAME or anything within the Admin CP. I saw somewhere in a forum, that I needed to open a support ticket to obtain my CNAME information and any other info needed for the domain. If someone can reply, I can give more information. Thank You, Garrett G.
Last reply by Rhett, -
- 1 reply
- 272 views
Hi, Just upgraded my board from v.3 to v.4, I cannot find today's top poster or newly registered members list. It used to be there in v.3. Is there any way to get this info? Thank you.
Last reply by Adriano Faria, -
- 4 replies
- 400 views
Hi, Is there a way to give permissions to moderators to see the deleted content from modcp? Thank you.
Last reply by Daniel F, -
- 3 followers
- 19 replies
- 563 views
Hello, I have a forum with IPB 3.4.7 which is very old, so it needs to be updated. I have paid for them to do it, but I need to take a full back up of my community. I used to have a friend do it for me, but he's not around to help right now, so please can you let me know how I actually take a full back up of my community, so I can learn to do it :-) Thanks
Last reply by SJ77, -
- 1 follower
- 4 replies
- 365 views
Hello there, I am currently facing an issue with signature's font-size not having a server-side check to prevent signatures like that The font-size shown here is 2000px and someone can manage to do that by simply editing the request sent when you save the signature. Is there anything to do to limit this?
Last reply by Jock3r, -
- 1 follower
- 3 replies
- 311 views
I am using MailGun on my Cloudways site, and the emails I receive from contact forms, or when people create and account on my WooCommerce store are all working fine. All emails have been 100% delivered. So because I am using SMTP on my site, I'm assuming I need to use this with IPS. Regarding the settings (as you can see in the image), I just need help on what to properly set for each field. I have tried so many variations after googling this, but only found 1 outdated post. I am not sure what to enter for SMTP Host, and because my site is SSL, do I add "ssl://" as it states before whatever it is I put here? Should I selected SSL for the SMT…
Last reply by SC36DC, -
Ads timing
by Owdy- 2 followers
- 5 replies
- 282 views
"Show until 15.3.2020" Does it shut down in 15.3. 00.01 am OR 11.59 pm?
Last reply by sudo, -
- 3 followers
- 17 replies
- 659 views
Notification from FB BI & Analytics (15..........15) appears to be creating a negative experience on Facebook in violation of our Platform Policies. If you do not make the changes to get your app into compliance, we will be forced to place a restriction on your app. Your app BI & Analytics has been restricted for creating a negative user experience in violation of our Platform Policies. Your app BI & Analytics has been res…
Last reply by Jim M, -
- 1 follower
- 4 replies
- 397 views
I've noticed a slow down of my site over the last 24 hours and its looks like I've found the issue but I dont know what to do about it. I use elasticmail via smtp. I've just changed my smtp password but I'm still sending out mail. The logs show authentication error out of credit, so I'm assuming that whatever script is running is pulling my smtp details from the settings I put into IPB. Where do I start in terms of getting rid of this?
Last reply by CoffeeCake, -
- 1 follower
- 4 replies
- 500 views
I have a TESTINSTALL instance of IPS 4.x.x Forums upgraded from my previous IPB 3.4.6 forums and have made many changes to the ACP in terms of almost every setting, including building out new forums labels/structure/mods/perms, Menu Manager, etc. I will be upgrading my production IPB3 instance soon and want to overwrite my ACP settings from TESTINSTALL if possible to avoid the repeat work. Using UPDATE on the core_sys_conf_settings table seems obvious and relatively risk-free ... any gotchas here? What about other settings that likely require additional tables and meta-info like Menu Manager, Forum labels/structure, Member-Forum-Mod perms, Block config, etc? Per…
Last reply by z929669, -
- 1 follower
- 3 replies
- 561 views
I wanted to add some css to the 'custom.css' file of the theme I am using, and when I click on that file, or really any css file, the page refreshes and brings up the Sign In page. I've already did the following: ran the support tool; checking any cache methods are working; reinstalled the theme as new and tried that theme Has anyone ever come across this issue or know of a fix? I did submit a ticket to IPS, but I was hoping to get this resolved as quickly as possible. Thanks in advance for any help.
Last reply by SC36DC, -
- 1 follower
- 8 replies
- 1.2k views
Hello! I added a bunch of bad word filters because I am working towards cleaning up my forum. Google Ad manager insists the pages do not have any profanity and have linked me to pages that use bad words. It shows a lot of instances of the F-word, however I created a filter that should prohibit that word from showing. However, it still does. Why is that? The f-word should not appear in this post, however it is there despite the rule. Any idea why that could be or what I can do to fix. https://www.breatheheavy.com/exhale/index.php?/topic/762062-britney-has-removed-slumber-party-and-touch-of-my-hand-from-the-show/&do=findComment&comment=16380198 …
Last reply by Jordan Miller, -
- 2 followers
- 4 replies
- 282 views
I just discovered our spammers have been writing elaborate "About This Blog" pieces that aren't removed when we flag their accounts as spammers. All other posts etc... are removed appropriately. Is this a bug, on purpose, or am I missing some option to remove this stuff?
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 296 views
Hi, i'm setting up a directory on my site.. Is it possible to do this via spreadsheet and upload rather than creating every entry individually? It's likely to have over 1000 entries. I'd rather not have to do this all in the admin panel if possible. Thanks in advance.
Last reply by opentype, -
- 4 replies
- 493 views
Hi all I'm currently building a database and setting up the fields. Right now the values from a checkbox set field get displayed on the same line on the display template, separated by commas. How do I get each value from the checkbox set to be displayed on one line or rather how could I give each value a tag so I can manipulate it with css accordingly?
Last reply by SeanJ66, -
- 1 follower
- 2 replies
- 262 views
Hi, Is there a plugin that disables username changes? There is a core feature to disable edit profile, but if that is on, people won't be able to upload profile/cover picture etc. Thanks
Last reply by KIKI_, -
- 1 follower
- 1 reply
- 388 views
Hello , I need to find how to access my communities "header" html code so I can add a meta tag to the code to verify that I own the site to another service. Thanks. Graham
Last reply by Sonya*, -
- 3 followers
- 12 replies
- 1.6k views
Hello. I don't know what happened, but my entire forums was wiped out just now. NONE of the topics are there. Literally everything is gone. All I did was, in the back-end, move one sub-forum to be its own forum. Then I went back to the site and the forums were entirely gone. I'm not sure what to do 😢 When I login to the admin panel for my forums, it shows the forums as:'There are no results to display.' I noticed in the new patch it says there was a 'forum sorting' fix. Could this at all be related? Has anyone ever heard of this happening before?! https://www.breatheheavy.com/exhale/
Last reply by bfarber, -
- 2 replies
- 263 views
I have edited my theme and added some login/signup buttons i want to only show those to guests, how do i do that please?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 309 views
I am having issues with my forum regarding how to set the proper file permissions per folders and files. IPS support stated this: Does this mean the above folders need to be set to 777 including all the folders and files within those folders? Does this also mean everything else should be set to something else? If so, could someone list which folders/files should be set to what? I would greatly appreciate the help with this. Thank you in advance.
Last reply by b416,
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