Technical Problems
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
22,577 topics in this forum
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- 1 follower
- 7 replies
- 209 views
After the upgrade to Invision Community v4.4.9 there seems to be an issue with the back and forward buttons not taking the user to the previous and next page. I have noticed that if 'Use AJAX pagination' is disabled within the theme settings then this works as expected. I seem to remember that there was an issue with HTTPS redirection ( Automatic HTTPS Rewrites Cloudflare setting?) that would cause AJAX pagination not to work, is this correct?
Last reply by TDBF, -
- 1 follower
- 2 replies
- 215 views
I see the size on computer of any icon I upload to forum settings, is the size I upload. But on mobile its tiny, is there some setting in the system I can control this? Thanks!
Last reply by Bitlab Media Group, -
- 2 replies
- 210 views
I cannot find any core/CreateMenu or anywhere to edit whats in this menu
Last reply by AmericanRev2, -
- 2 followers
- 6 replies
- 242 views
I have made no changes to any of my sites. I have the same themes installed on all sites, use the same Google ad code I've used for years, happens in all themes. All was fine until a week or two ago. I make very little from Google, but these are hobby sites, so whatever I can get is needed. Below are from Chrome. Ads off Ads on It looks even odder with the purchased themes.
Last reply by Mike Gholson, -
- 2 followers
- 2 replies
- 167 views
I received over 500 spam reports form a user that doesn't exist on my site. usually I can look at the username of the person who reported the message as SPAM because Amazon SES ends the entire message to me. In the "Hi Username" area it always says the correct username. However, I received a bunch of reports today where the username is not a member of my site. See below the username in the screenshot. I have no user by that name. Anyone know what's going on or experience this as well?
Last reply by Chris027, -
- 4 replies
- 242 views
Hi, we have big problem with reactions. Many users (more then five now) reported to us, that they have likes... that they didn't give to someone. We said to them to change password, but even after it they still reporting from few days the same ;/ We have changed our search to elastic and updated into 4.4.8 into last days. Not many more. example: https://www.audiostereo.pl/topic/111979-forum-funkcjonalność-sprawy-moderacyjne/?do=findComment&comment=4699658 How to debug sth like this? Please help with it.
Last reply by bfarber, -
- 3 followers
- 12 replies
- 865 views
In Pages -> databases: the checkbox is always ticked for the records while editing. Is there any possibility to uncheck it by default?
Last reply by TDBF, -
- 1 follower
- 3 replies
- 143 views
I decided to display club content amongst other website content. Right now I have a club that holds a download area with 8 files in it. And this is what I get when I visit my regular Downloads page: So here are my obvious questions: What is it with that "(and -5 more)" link? There is nothing more other than 8 files in a single club. No more clubs, no more files, nothing. And most importantly: How to get rid of it? By the way: The "(and -5 more)" text links to whatever category is above Club Files, in this case the one with 61 files in it. Click it and you get there. Add another regular Downloads category and place it below the one with 61 files a…
Last reply by Daniel F, -
- 6 followers
- 48 replies
- 2.1k views
If I ran the google mobile crawling test on one of my Pages URL I get many errors: Google test URL: https://search.google.com/test/mobile-friendly URL tested: https://fisiculturismo.com.br/notas-rápidas/treinamento/posso-passar-o-joelho-da-ponta-do-pé-no-agachamento-r143/ Problems reported: javascript and css not loaded, google bots blocked and CKEDITOR error. ==============
Last reply by sobrenome, -
- 1 follower
- 1 reply
- 230 views
Hello, This is quite weird. No matter which theme I select, the option to select a file and upload it is unavailable from a mobile. Same user, but on desktop the option is available. Did 4.4.9 broke this? or I am overlooking something? Thanks for any tips
Last reply by opentype, -
- 2 followers
- 2 replies
- 300 views
Hello, I have done a vBulletin import and now I have a primary group called "Users awaiting Email confirmation" with a lot of members. How can I migrate this group to "Invision style" with primary group "Members" and an unapproved email verification?
Last reply by CoffeeCake, -
- 2 followers
- 5 replies
- 259 views
Hi, I wonder has anyone ever tried and successfully converted their Wordpress CMS Posts (aka new articles) into IPS Pages as articles? I have ran a conversion Wordpress 4.9.11 to IPS Pages 4.4.7 conversion. And I'd like to say that the converter does not pick up and transfer FEATURED IMAGES. It picks up all the images that are inside the news article BUT featured images are not coming along. I have even checked even media part of the pages suite - only the images found inside articles are found, featured images are not imported to media part of the suite. And what else is strange and bad that images that are embeded WITHIN ARTICLE TEXT ARE STILL SOURCED FROM THE…
Last reply by Daniel F, -
- 1 follower
- 0 replies
- 151 views
I have just used Joomla converter migrating articles from Joomla into Pages. It works good except of images in the content. All images have relative path /images/imagename.jpg in the source of the article content. the path does not exist so that images are not shown. I have assumed that images will be converted to attachments. Am I supposed to move images folder from Joomla to IPS root? When I try to edit an article, the images are corrupted entirely getting the src=https://images/imagename.jpg. Is it how it is supposed to work or have I missed something?
Last reply by Sonya*, -
- 1 follower
- 4 replies
- 249 views
Is it possible to do this? I'd like to test two version of a page and see which generates the better user response, and I am wondering if there is a native feature or plugin that allows this. Thanks in advance.
Last reply by Fast Lane!, -
- 1 follower
- 2 replies
- 454 views
I have a question about the "Transfer License" button under manage account. My community has a subscription for the forums and gallery. We want to transfer the license from one invision community account to another one. We bought the software suite in April and added in the gallery add-on last month. Now we have a new admin and need to change the license (main account holder) to a new invision account. But our forum domain and hosting are all staying the same. It is self hosted through Dreamhost. Is this do-able? Will that button accomplish this? By transferring to a different invision account, would that affect our hosted forums in any way? Would we need to rei…
Last reply by Risegw2, -
- 1 follower
- 1 reply
- 174 views
Hi everyone, First time poster! I inherited my community and am trying to update some visuals - on the most up to date cloud version. I'm trying to change the banner image and global nav colour on our site but can't find the setting in the admin panel(but can for buttons etc. in edit custom theme view) can anyone please assist? many thanks matt
Last reply by Joel R, -
- 1 follower
- 1 reply
- 179 views
Could I get information how I can to do that?
Last reply by Joel R, -
- 1 follower
- 4 replies
- 207 views
On both my localhost and stage environments, applying the 4.4.9 patch that appeared today seems to have broken pages (with too many redirects and an inability to generate furls). Anyone else experiencing this before I go mad with a week of ticket?
Last reply by CoffeeCake, -
- 0 replies
- 200 views
I'm just looking at my site and my little shield (next to the padlock) is purple just like it's here on this forum. When having a look at it, is says fingerprints are present, which is: rtb.openx.net but I've got no clue what that is. I don't have odd things on my forums, only Google Adsense. I did use Viglink in the past but disabled that again. Also cleared cache, but no difference. Anybody a clue on where that rtb.openx.net fingerprint is coming from or when it's not from Adsense, how to remove that from my forums?
Last reply by Black Tiger, -
- 1 follower
- 0 replies
- 136 views
Hi, I have a member who purchased a subscription for 1 year. Due to lack of other subscribers, I've now reduced the cost of my subscriptions by 50% and want to double/extend this membership. What is the best way to do this, please? How should you comp members? I tried with another member who I previously gave a free subscription and it allowed me to just extend his sub simply by changing a date. I tried with my paid subscriber and it marked him as inactive, so I used the + button on the subscription package page to try again, it offered about 4 confusing similarly worded options, and I think it just created another 1 year subscription but at no charge. At …
Last reply by The Old Man, -
- 7 followers
- 12 replies
- 760 views
Hi guys - I updated to 4.4.9 this morning before publishing an article. Now the time on the article I just published is UTC I believe. If I change publishing time to 10am central US time, it will say the article was published 6 hours ago.
Last reply by Gabriel Torres, -
So I have my test site all setup and works like a charm however when restricting it to just my ip it breaks and have to add /index.php to see the site and the acp is non-existent. Is there a way to resolve this or will I have to install it on a local machine to get it working? Any help/advice would be appreciated. Running: Nginx: 1.17.6 PHP: 7.2.24 Message me if you need any other info.
Last reply by shyest, -
- 2 replies
- 212 views
I have been using Redis for some time now but updating to 4.4.8 I noticed that Redis is used for storage and caching. I was using MySQL database for storage and redis for caching. When I was updating Redis and went to re-enable redis caching I could no longer select MYSQL and redis caching, when selecting redis caching it configures redis for both caching and storage. Is this correct?? if it can be configured differently what is the best setup. redis for caching and storage, redis caching and MySQL storage or file storage. Would I have to configure through constants.php file if I wanted a different setup. Thank you
Last reply by bearback, -
- 1 reply
- 160 views
I require new users to purchase a subscription upon signing up to my site, and it appears that users who use a service to log in (e.g., Google, Twitter) are not required apparently? Is there a setting somewhere I am missing besides the "Force Subscription purchase when registering"?
Last reply by Joy Rex, -
- 1 follower
- 0 replies
- 145 views
We have right now a project that is not online yet. The live domain runs another CMS and will be replaced soon. The new content is now entered by team members on the test server, that runs IPS already. Team members set "internal" links in the database entries e. g. to contact page, calendar and so on. The issue we have: there are tons of links now that have a test domain instead of live domain. Like: text.example.com/contact instead of www.example.com/contact. The team members link what they see on the test server, additionally the pages with the same URL do not exist on the live domain. Is there any solution of how to replace ALL links to test domain set in ed…
Last reply by Sonya*,
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