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Joel R

Invision Community Advocate
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Joel R last won the day on November 5

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About Joel R

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    Frequent Contributor
  • Birthday 05/01/1992

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  1. Hi @bassangler thanks for your feedback. You're right - the article glosses over the tactical-level of detail about actually compiling statistics. It was an intentional gap on my part since an article can only cover so much material - it's unreasonable to explain how to measure, aggregate, and analyze all data points for all communities. Instead, this article was meant to provide the conceptional framework of what items to measure in a strategic manner and why. How you measure will depend on identifying those two questions first (for example, you may need to combine data from your web analytics, or ACP statistics, or both. And then you may need to run some simple calculations off of that data). Those tactical-level details are things that I simply can't cover in this kind of overview article, but I invite you to start a new topic in the Client Lounge to seek feedback from other Invision clients if you're having difficulty with measuring your community's statistics.
  2. SELECT * FROM `newsletters_pending_issues` WHERE newsletter_id=4 AND issue_date <= IS NULL ORDER BY issue_date desc IPS\Db\Exception: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'IS NULL ORDER BY issue_date desc' at line 1 (1064) #0 /home/nginx/domains/mywebsite.com/public/system/Db/Select.php(373): IPS\_Db->preparedQuery('/*IPS\\newslette...', Array, true) #1 /home/nginx/domains/mywebsite.com/public/system/Db/Select.php(436): IPS\Db\_Select->runQuery() #2 /home/nginx/domains/mywebsite.com/public/system/Db/Select.php(355): IPS\Db\_Select->rewind() #3 /home/nginx/domains/mywebsite.com/public/applications/newsletters/sources/Issue/Pending.php(168): IPS\Db\_Select->first() #4 /home/nginx/domains/mywebsite.com/public/applications/newsletters/sources/Newsletter/Newsletter.php(991): IPS\newsletters\Issue\_Pending::getPendingIssue(Object(IPS\newsletters\Newsletter)) #5 /home/nginx/domains/mywebsite.com/public/applications/newsletters/tasks/PublishNewsletters.php(65): IPS\newsletters\_Newsletter->publish() #6 /home/nginx/domains/mywebsite.com/public/system/Task/Task.php(255): IPS\newsletters\tasks\_PublishNewsletters->execute() #7 /home/nginx/domains/mywebsite.com/public/applications/core/modules/admin/settings/advanced.php(709): IPS\_Task->run() #8 /home/nginx/domains/mywebsite.com/public/system/Dispatcher/Controller.php(85): IPS\core\modules\admin\settings\_advanced->runTask() #9 /home/nginx/domains/mywebsite.com/public/applications/core/modules/admin/settings/advanced.php(34): IPS\Dispatcher\_Controller->execute() #10 /home/nginx/domains/mywebsite.com/public/system/Dispatcher/Dispatcher.php(152): IPS\core\modules\admin\settings\_advanced->execute() #11 /home/nginx/domains/mywebsite.com/public/a2nimda/index.php(14): IPS\_Dispatcher->run() #12 {main} Error in Newsletter @HeadStand
  3. The Activity Stream will show the posts from your community. So to 'clear' the Activity Stream, simply delete or hide the test posts and that will similarly delete or hide them from the Activity Stream.
  4. Vampire But the sparkly cool ones, like from Twilight. Invision Power Services: Making ACP warp speed look blindingly good. Or something. @Matt promised me that he had enough vegemite to feed the team to do a couple more updates in 4.5. Also, I recommend that you be promoted to our sound mixer for releases. Your "BUM BUM BUM!!!" was on point. Most people will be blind by then due to the ACP, but at least we can listen to you.
  5. Congrats @Ehren H on the new theme for the ACP! Can't wait until they let you loose on the front-end! 🙂
  6. Personal Messages or Commerce support tickets can both be options. Rename the langstring to "Student Support" and you can host private conversation with full editor capabilities and notifications.
  7. This topic is solely for the IPS Marketplace, which runs its sale independent of the company.
  8. 2019 MARKETPLACE BLACK FRIDAY EXTRAVAGANZA BONANZA CHRISTMAHANNUKWANZADAN CELEBRATION KICKS OFF NOW BIGGER, BETTER, AND WITH MORE EXCLAMATION POINTS THAN LAST YEAR !! !! !! !! THE TALENTED AND AMAZING IPS MARKETPLACE COMMUNITY IS COMING TOGETHER FOR THE THIRD ANNUAL MARKETPLACE BLACK FRIDAY SALE!! 🤩 FOR THREE SHORT WEEKS, GET THE BEST PRICES OF THE ENTIRE YEAR FROM ALL OF YOUR FAVORITE THEMERS, DESIGNERS, AND CODERS. IF THEY'RE NOT PARTICIPATING, THEN YELL AT THEM. THEY PROBABLY JUST FORGOT. SPARKLE AND SHINE THIS HOLIDAY SEASON WITH NEW THEMES AND NEW APPS. DECORATE YOUR COMMUNITY TREE WITH NEW MODS. AND TREAT YOUR COMMUNITY TO ALL THE GIFTS YOU'VE BEEN WANTING TO BUY ALL YEAR LONG. THE MARKETPLACE BLACK FRIDAY 2019 SALE STARTS NOW! NOVEMBER 11 - NOVEMBER 30 THE THIRD ANNUAL MARKETPLACE SALE! Random stock photo of Christmas imagery to get you in the mood The IPS Marketplace Black Friday sale is the largest and premier sale that goes on once a year, exclusively during the Black Friday season. The sale goes from November 11 - November 30, so hurry for the best sales on your holiday themes, must-have plugins, and innovative apps. These will be the lowest prices of the year. Mainly because Marketplace contributors are too damn lazy to do this any other time of the year. All of the most trusted and respected modders from the IPS community are participating again in our IPS Marketplace Black Friday sale. Our list of participants is a Who's Who of the Invision scene: Spanner, Adriano Faria, Newbie LAC, Mike John, DawPI, onlyME, Fosters, OpenType, Faqole, A Zayed, Invision HQ, Ehren, IBTheme, Pete T, Steve00, Mark Round, TAMAN, Veilon, Heosforo, Lis Koduje, Brian A, Teascu Dorin, and pretty much everyone else. We're the only third-party forum community that comes together for the Black Friday sale, as a sign of community spirit during the holiday season. We're proud to extend and support Invision Communities in new and wonderful days. As admins of our own Invision communities, we know how important it is to customize the design and functions of our communities and create special experiences for our users. ❤️ and 🎁 from the IPS Marketplace (Instructions for Marketplace contributors: please add a post with links to your Marketplace files on sale)
  9. Yes, but the message is configured at the club level
  10. @Fosters Error in system log. URL of page the error occurred on was a profile page invalid_bookmark_item 2866 #0 /home/nginx/domains/mycommunity.com/public/applications/bookmark/extensions/core/StreamItems/Bookmarked.php(58): IPS\_Log::log('invalid_bookmar...') #1 /home/nginx/domains/mycommunity.com/public/system/Content/Search/Results.php(651): IPS\bookmark\extensions\core\StreamItems\_Bookmarked->extraItems(Object(IPS\Member), 1528573699, NULL) #2 /home/nginx/domains/mycommunity.com/public/applications/core/modules/front/members/profile.php(257): IPS\Content\Search\_Results->addExtraItems(Array, Object(IPS\Member)) #3 /home/nginx/domains/mycommunity.com/public/system/Dispatcher/Controller.php(96): IPS\core\modules\front\members\_profile->manage() #4 /home/nginx/domains/mycommunity.com/public/applications/core/modules/front/members/profile.php(73): IPS\Dispatcher\_Controller->execute() #5 /home/nginx/domains/mycommunity.com/public/init.php(816) : eval()'d code(20): IPS\core\modules\front\members\_profile->execute() #6 /home/nginx/domains/mycommunity.com/public/system/Dispatcher/Dispatcher.php(152): IPS\core\modules\front\members\hook4828->execute() #7 /home/nginx/domains/mycommunity.com/public/index.php(13): IPS\_Dispatcher->run() #8 {main}
  11. The engagement trap is a race to community activity for the sake of activity. It's usually measured by simple aggregate numbers like the total number of posts, topics, likes, or members. Many community managers and webmasters enjoy spouting engagement numbers. It's an easy number to brag about. It's an easy number to find. It's also, unfortunately, a terrible metric to measure. Engagement metrics are exhausting since you're aiming for higher-and-higher goals, which grow into unreasonable levels over time. It's misleading, because it's not indicative of information exchanges or quality resources. And it's ultimately harmful, because it encourages participation in socially-charged conversation that are ever more entertaining, more controversial, and more extreme. You don't want members to chat. You want members to learn, to advocate, to innovate, to educate, to support, to problem solve, and to enlighten. Engagement metrics are marketing numbers used to measure audience size and a currency of the attention economy where you're the product. It's an entirely wrong metric for online communities where the goal is not how big you can get, but on how you can help your members. Your Metrics & Your Strategy There's a famous management quote from Peter Drucker that says, "what gets measured gets managed." What you want to measure, and therefore manage and improve, is a reflection of your community strategy and your objectives. Here are some ideas of what you could measure: The number of questions or feedback requests that were answered in high-value boards of functional content The number of educational resources that were added to a certain category The number of new topics that were posted in a growing section The selection of special keywords or tags that you want to track The number of informative reactions that were given out in a certain period The participation of high-value experts in your community Segment Your Community Not all parts of your community should be treated equally, especially if you have a large and dynamic community with several apps and categories. Your community may have a mix of one or more of the following: Educational and functional-value boards Social and member-based forums and boards New sections that are growing Mature sections that have leveled off Different content types and reactions Different groups of members Instead of evaluating your community as one entity, segment your community. This allows you to hyper-focus your attention and grow specific areas that match with specific objectives. For example, I always measure the number of new topics in boards that are educational and informative, since they're high-value functional content. I don't pay attention to mature sections that have reached saturation, but I aggressively track new sections. Measurement & Analysis Invision Community ships with a powerful set of Statistics in the ACP that cover every application. I personally spend more time in Statistics than any other part of the ACP, because it gives me the data and research to inform my decision making. It helps me focus my attention on the sections that matter the most to my community strategy and reveals unexpected insights. The ACP won't have all of the fine-grained filtering or data reporting that you may need. Maintain your own recording, even if it needs to be manual. Conclusion Trying to boost engagement is a race that you'll never win. It has nothing to do with your community strategy; it doesn't measure the value you give and receive from your audience; and it can push you to drive empty traffic with unintended consequences. Independent communities that focus on the hard, difficult work of offering communities of indispensable value will always find growth. It will be the right kind of growth, in the right areas of your community, with the right audience. That's a race that will meaningfully empower your members and your community to the finish line. What are the most important metrics that you measure? Or are you in the engagement trap? Share in the comments below and see how other IPS clients can help. Are you looking to start a successful community powered by the statistics and content management of a modern community platform? Get in touch with IPS, Inc. for a discussion and product demo.
  12. You can check the list of Providers or ask in Customization. You should specify the exact list of improvements as well as a general budget.
  13. That's because you're a morning person. Real picture of @Charles at 5:00 AM watching the world wake up
  14. That's a well known facet of behavioral psychology. Fear and pain are measured to be x2 as powerful an emotion as joy and happiness. You can deploy this in a variety of ways in your community, not just in Commerce prices. When you create new topics, you can reframe them with words like .. their greatest fear, their challenges, losing XYZ, most embarrassing moment, etc. Stoking those negative emotions are key to churning user sentiment, and sending users through highs and lows helps build their sense of connection to your community.
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