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  • Welcome!

    Welcome to our community forums, full of great ideas on running your own community effectively, or for peer-to-peer support of our products and services. Please register if you'd like to take part.

  1. Sales, Feedback and Information

    1. Contact Us   (20,774 visits to this link)

      Do you have questions before you purchase Invision Community? Get in touch.

    2. 165,687
    3. Product Guidance

      Post here for "how to" questions and general advice.

  2. Community Led Resources

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  3. Community Forums

    1. Community Administration Tips

      Have a tip or idea for running a community? Start a topic here!

    2. Client Lounge

      Discussion forum for the exclusive use of current IPS clients.

    3. General Chit Chat

      Feel free to join in, mingle and discuss whatever you want!

  • Our picks

    • 4.5: Marking as solved
      Invision Community has had a question and answer mode for a good few years now.

      This mode transforms a forum into a formalized way to handle your member's questions. Members can upvote answers, and the topic starter and your community management team can mark a reply as the "best answer".

      This is great when you want to add rigour to specific forums which encourage your members to find solutions.

      But how about a way to mark a topic as solved without transforming the look and feel of the forum?

      We get asked this a lot.
      • 18 replies
    • 4.5: Notification Improvements

      Notifications are a crucial feature in enticing members back to your community to read updates and post their replies.

      It makes sense that there should be as little friction as possible when setting up notifications. We want to encourage members to enable notifications relevant to them.

      The current notifications form in Invision Community is functional but overwhelming and confusing for new members.

      Thankfully, we have simplified it to make it clear what notifications are available and which you have enabled currently.
      • 23 replies
    • The Paradox of Choice: Why A Major Retail CEO Spent His First 100 Days Thinking About Can Openers
      One of the great benefits of the modern web is a proliferation of choice: choice in sprawling ideologies, choice in niche interests, and choice in shopping for thousands of products at a click of a button. All of this, every day. Unfortunately, that abundance of choice can stress and even paralyze our ability to make decisions.

      What does this mean for online communities?
      • 6 replies
    • 4.5: Identify Statistical Trends

      One of the benefits of using Invision Community as your community platform is that you control and own your data.

      There are several ways to review this data. One of which is via the Admin Control Panel which offers a suite of statistic views which helps to convert the raw data into something easily understood.

      However, it's not always easy to determine trends and community sentiment from these singular views.

      Invision Community 4.5 adds two new interactive views for user and activity statistics.
      • 10 replies
    • 4.5: User Interface Improvements
      Invision Community has certainly changed a lot over the years as we've moved through major updates and large user interface changes.

      While large scale changes offer a dramatic difference, it is sometimes the smaller changes that bring the most satisfaction when using your community daily.

      This blog entry rounds up some of the UI improvements Invision Community 4.5 brings.
      • 33 replies
    • 4.5: Club Statistics
      Statistics can help you manage and monitor the direction of your community, giving you valuable insight into how your visitors are interacting with your site and what areas of your community deserve the most of your attention.

      With the popularity of Clubs in Invision Community, we determined that some statistics aimed at helping administrators review how this feature is being received by their end users was warranted.
      • 6 replies
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