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Hello,

I am trying to find the place where I can compose the email received by users who join or buy a course. Where can I do that?

I just can't find it. Isn't there a place where I can edit the welcome email for each course once the user purchased it? And the email when they have enroled?

Thanks

Edited by michimachi

Please take a look at the following guide, which shows how emails are made up and can be amended.

  • Author
20 hours ago, Marc said:

Please take a look at the following guide, which shows how emails are made up and can be amended.

Thanks a lot Marc. That's not what I or anyone selling a course (product) wants. I don't want to edit any wrapper with html code :( :(

I want a personalized welcome email like those that any business sends when a product has been purchased. And a Course is also a product, charged with knowledge, but a product.

I want to have a different email for each course, a welcome email.

A user buys a course. I want to send him a welcome email with instructions, etc.

It seems that the course module does not use any of the in-built funcitonalities in Invision, like the user groups and now the VERY basic and needed function to send a personalized welcome email.

Every shop (business) does that. We must send a personalized welcome email for each product :( It doesn't make too much sense that the courses do not have that function. It's not that you have to build that function from scratch, it's already in ACP for the products. I don't understand why it has not been added to products for when the user joins the courses and pays for them. :( :( :(

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Edited by michimachi

Please feel free to add that to our feedback forum, if that's something you would like to see in a future release.

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2 hours ago, Marc said:

Please feel free to add that to our feedback forum, if that's something you would like to see in a future release.

Thanks. But shouldn't this be a built-in function for every course and product and not a suggested feature?

I mean, you buy something (a course), and then the client must receive a welcome email with the information about the course he purchased, what to do next, etc.

Thanks. I will submit the suggestion.

13 minutes ago, michimachi said:

Thanks. But shouldn't this be a built-in function for every course and product and not a suggested feature?

I mean, you buy something (a course), and then the client must receive a welcome email with the information about the course he purchased, what to do next, etc.

Thanks. I will submit the suggestion.

The user does receive an email to say they have joined a course. However you are asking for a specific email for each course. That doesnt exist at present.

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