Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,566 topics in this forum
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- 1 follower
- 1 reply
- 231 views
When receiving a personal message in an ongoing message [more than one page] clicking the notification takes me to the first page of the multi page messages rather than either the message received or the last message. Is there anyway to take the person to the message received or last page of the message in a multi page message?
Last reply by The Old Man, -
- 1 follower
- 1 reply
- 163 views
I would just like some help on how can i change or set the forums social media logo, everytime i share the community forums link, my forum profile's display picture is used as the thumbnail. I've looked all through the AdminCP and i can't seem to find the setting. Thank you. Just looked into "Meta Tags" a bit more and site map, So my meta setting is on "https://xtgcommunity.net/forums/ " and left the page address blank. Does this mean that the meta data will generate a picture and random description from the forum board? When i share the link on Facebook, my display picture is used as the thumbnail and a random thread is used as the description which…
Last reply by Joel R, -
- 0 replies
- 167 views
After configuring a big part of my installation I noticed that dates do not show correctly anymore. The calendar also shows an error that a non valid date has been chosen? A reinstall fixes this problem but I would like to know the cause of it, as it could happen in the future.
Last reply by dd_debugging, -
- 4 replies
- 269 views
A very simple attack happened the other day, thousands of "GET /search/?q=1" (or 2...9) requests from different IP, mysql reply "too many connections". Do you want to return the minimum request length limit?
Last reply by desti, -
- 2 replies
- 180 views
Hello, I have issue, that my forum files and registration license key are in "/forumas" directory, how I can make that subdirectory load from root? For example my forum location is in "https://*.com/forumas", but I wanna open forum when users goes to the root path "https://*.com". Is there some specific custom index.php and .htaccess files to make that possible or what?
Last reply by Duken, -
- 1 follower
- 2 replies
- 181 views
I have translated all 'Started' i think, but that "Latest posts" block doesnt get translated. By the way, those avatars bugs also.
Last reply by Owdy, -
- 1 follower
- 3 replies
- 356 views
The link could not be embedded because of an unexpected error: error: undefined. When I add a video and it try to embed. Error happens.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 186 views
I have some sticky members, that will not delete in the ACP. I know it says takes time in batches. But this has nothing to do with that. I have users I tried to delete over a month ago. They are still there. Please advise, ~saraJ
Last reply by Daniel F, -
- 0 replies
- 203 views
As is now the widget on profiles shows only the last five profile visitors. Is there a way to increase the number to display? I'd like our members to be able to see at the least the last 50 visitors. Perhaps a click to show more a page that shows a more complete list?
Last reply by Sovereign Grace Singles, -
- 1 follower
- 1 reply
- 165 views
Hi Guys, I'm currently trying to add somebody to the Moderator group in my forum but I'm not quite sure how todo it. Any suggestions? Thanks
Last reply by Sonya*, -
- 4 followers
- 6 replies
- 208 views
When using Twitter emoji, it seems that the emoji selector has to reload every image every time, at a ridiculously slow rate. Is this just something with our configuration or is this the norm?
Last reply by CoffeeCake, -
- 1 follower
- 10 replies
- 210 views
Hi: I tried to upgrade my forum yesterday. Long story short, as soon as I upgraded to suggested versions php 7.1.0 and MySQL 5.6.2, I could no longer access my forum/admin and therefore couldn't perform the upgrade. I tried to solve the problem for hours, and finally gave up. So, I reverted back to my PHP 5.6.31 and MYSQL 5.1.73 (it was functioning prior to), so at least I could get my forum back up and running. No luck. What could I be missing? Everything looks like it's fine on my Windows Server 2012R2. MySQL shows it is accessing the database. However when I try to pull up my page, I get a 500 internal server error. http://www.6thcorpscombatengineers.com/engforu…
Last reply by Proud Daughter, -
- 1 reply
- 154 views
4.4.9.2 - Activity - All or Unread Content - go down - press Load More Activity - go to any new loaded topic, press Back - empty Activity page. If don't press "load more", go to topic and back, all correct. If anyone else experiencing this issue, let me know.
Last reply by desti, -
- 3 replies
- 224 views
How can i link the users content count on posts to their content and how to put reputation and posts on the same line instead for stacked?
Last reply by AmericanRev2, -
- 4 replies
- 596 views
Hello How do I increase the avatar size that shows on replies to threads by default they are small and square kind regards
Last reply by Lewis Johnson, -
- 5 replies
- 296 views
After upgrade; cannot open messenger cannot open menu cannot post/start topic admin acp search not working looks like javascript issue. anyone has the same experience? ty
Last reply by Fast Lane!, -
- 11 followers
- 34 replies
- 2.3k views
I have suddenly found that in the activity streams the Condensed or Expanded view selection does not work i.e. you can't change from the default. This is on my own site AND also here on Invision plus it is not just me as my users on my own site are experiencing it. Windows 10, Firefox 71 Is anyone else experiencing this issue or know of what could be wrong...thanks Expanded view (Invision site default) Condensed View - still the same as Expanded
Last reply by All Astronauts, -
- 1 follower
- 5 replies
- 287 views
Even if i want to leave space between text, images, videos, i can't. IPS completely ignores <p> </p> When i am editing post everything is fine, but after posting all spaces are gone.
Last reply by Jurgis, -
- 0 replies
- 164 views
I have a very frustrating issue, that I need some guidance on. Our site, has very indepth options using the profile app. There are 13 profile groups, with each having a number of field options under them. Sometimes I sign on in the morning, and fields of 1 group have moved to another. I have to manually drag them back in place every time this happens. I am not working on this area, or making changes there at all, all the organization is done. Yesterday I got a PM from a member saying their phone number and other info is not in the right place. I went into the Profile editor, and moved things back to the group they belonged. I woke up this morning and one of th…
Last reply by Bitlab Media Group, -
- 1 follower
- 7 replies
- 310 views
Hello, 🙂 I got this message after installing update : Is there a way to get rid of this message without having to register a credit card ? Thank you. 🙂
Last reply by bfarber, -
- 1 reply
- 222 views
I was just updating some permissions in my usergroups but one particular usergroup, everything I try to save changes, I get this no matter what https://prnt.sc/qgl3pk
Last reply by bfarber, -
- 1 reply
- 180 views
I want to show notifications in a Desktop Application I built, is there anyway I can get the text that is parsed for the Notification Tab. Example: Member1 mentioned you in a topic: Invite Only Stuff I can get notification data from the IPS API and by querying the database, how do I parse the notification data to get User Friendly text? GET https://website.cm/community/api/core/members/{id}/notifications
Last reply by bfarber, -
- 4 followers
- 8 replies
- 644 views
Hey, I was wondering if anyone happens to know where I could find a guide to setting up a production version in XAMPP on a mac. I'm guessing there's one somewhere on the site, or if anyone has done it and happens to feel like explaining how that would be awesome.
Last reply by Aramaech, -
- 0 replies
- 153 views
After reinstalling the custom buttons on my editor after the most recent CKEditor upgrade, I find I cannot install the CKEditor Footnotes plugin - it craps out with "invalid plugin," even though I've been using the same plugin for years. Even re-downloaded it fresh from the site but no luck. Is there a way to try to finagle the button in by uploading the un-zipped files? Or is there something else I can do? Thanks!
Last reply by LiquidFractal, -
- 1 follower
- 2 replies
- 173 views
Since the last upgrade when viewing the unread content the "Expanded" and the "Condensed" views are exactly the same, what happened? Thanks
Last reply by Genestoy,
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