Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,566 topics in this forum
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- 1 follower
- 2 replies
- 309 views
Hello, this morning my website is showing the following 500 error: Table './stampadflh123456/ip_core_sessions' is marked as crashed and should be repaired I was able to login to the admin page, i have a EX145 error. I don't know how does it happened, but I also don't know how to fix it. Anyone is able to help me?
Last reply by bfarber, -
- 3 replies
- 395 views
Hi there, Life got in the way of us keeping our installation up to date, and we're currently running v4.3.6. The main reason was the requirement for a PHP upgrade. Regardless, I finally got around to upgrading PHP. Now we're on PHP v7.3.14, but the upgrade tool continues to say we're still on PHP v7.0.33. I'm not sure what I'm missing, here. I've already restarted the web server (we're using nginx, though I'd like to ultimately go back to Apache but thats a whole other discussion for another day), and also restarted php7.3-fpm. What am I missing here?
Last reply by IPv6Freely, -
- 1 follower
- 0 replies
- 131 views
IPS core already has the account balance for members(member purchase credits then use it as money realize transactions) , why we need more 3 party points system? Which are points that current ips core credits system can't achieve? 🤔
Last reply by kmk, -
- 2 followers
- 3 replies
- 418 views
How do I turn off Anonymous login
Last reply by Gregsta, -
- 1 follower
- 18 replies
- 261 views
We've just had an issue where somebody registered and then with a very short time had managed to "follow" pretty well our entire user database of over 300,000 people – and as you can imagine the system started send out "XXX is following you" notifications which when clicked on would take you to that person's profile with a load of spam for sex and pornography sites. We caught it 20 minutes after it registered and we managed to delete a very large number of the notifications that were queued up. However, I then decided that it would be a good idea to configure new users to only be able to employ the "follow" facility after XX number of posts – but there doesn't seem …
Last reply by BankFodder, -
- 1 follower
- 0 replies
- 126 views
Hi, is possible Edit log option only visible for admin groups? I have a post feed widget on front view, I would like have the Edit log message hidden, or there is css code to achieve this task?
Last reply by kmk, -
- 4 followers
- 11 replies
- 424 views
I added Pages to my license. I have followed the instructions to manually download the Invision Community files from my client area and upload to my server using FTP. My site is completely broken. Invision support confirmed this is what I should do. Has anyone else done this? How does it not break your site when overwriting folders on your server? What am I missing? Thank you in advance for any pointers! Chris
Last reply by Millipede, -
- 4 replies
- 181 views
Hey peeps, I'm sorry - I know this is a beginner type question, but I can not figure out where to go to change the color of the text in the sign in area? I wanna change it to white. THANK YOU to whoever can answer in advance. www.tksradio.com
Last reply by Keith Kramer, -
- 2 followers
- 1 reply
- 229 views
Hi there. At the top of my site, I'm including the five most-recent News Articles. Is there a way to paginate at the bottom of the block so articles that we write from a few days ago aren't lost/buried? https://www.breatheheavy.com/exhale/
Last reply by Joel R, -
- 1 follower
- 9 replies
- 256 views
If I activate Giphy, when inserting a GIF this code is inserted in the image: "src = "https://www.site.com/forum/applications/core/interface/js/spacer.png" It does the same in other attached images that I insert in the message. Can view attached images bit GIF no. <p> <img alt="Menu_GIF.png" class="ipsImage ipsImage_thumbnailed" data-fileid="27061" data-loaded="true" data-ratio="14.32" data-src="https://www.site.com/forum/uploads/monthly_2020_02/Menu_GIF.png.f8fd6d35310a5671f47e05e694ace81c.png" data-unique="pb4f48te5" src="https://www.site.com/forum/applications/core/interface/js/spacer.png" style="height: auto;" width="482"> </p> <p>…
Last reply by b416, -
- 3 followers
- 9 replies
- 298 views
We used to be able to import from IPS to IPS. Can this be done again? I am moving to a new server and would like to start with a "clean" install and import my current info. If not, any advice on moving about 45GB of files and 800k+ posts? I will have the software vendor do it, just want to pass along the info to them. Thanks
Last reply by Square Wheels, -
- 1 follower
- 0 replies
- 199 views
Curious to see what you all think of a Guest IP resolving to an AWS EC2 instance (per the hostname), 3.81.x.x range. My first thought was screen scraping through a proxied EC2 instance since many bots are blocked? Just not sure how "worth it" that is...or really doing anything as a guest via an EC2 instance (especially with my site).
Last reply by Clover13, -
- 5 replies
- 591 views
Hi, we are still trying to migrate our board from Version 3.4.8 to 4.4.x and I restarted the process from scatch. I set up debian 8 on a virtual machine (because our provider runs debian 8 as well) and set up mysql, apache, php5, phpmyadmin. I created a new database via phpmyadmin an restored the backup of our live-board via mysql -u myuser -p database < mydump.sql, which also succeeded. After adapting the configfile to the new database credentials I accessed the url of the board and got a message, that said, that something with the database connection is wrong. Looking in the error.log of apache I found those messages: [Tue Feb 04 04:14:…
Last reply by Reinhold Uhrmacher, -
- 1 follower
- 6 replies
- 355 views
Hi, On my forum topic messages - with official theme or others themes - there are spaces around punctuation since I upgrade my invision cms to the latest version. If I edit the text, the spaces are not present. How could I fix this problem ? Thank you
Last reply by EricT, -
- 2 followers
- 6 replies
- 545 views
Would like to start one with popular topics for the previous week emailed to registered users. Does IPS 4.x provide or can anyone recommend a 3rd party solution? Would like to include topic, link back in the email and made a couple lines from the first post in the thread.
Last reply by bfarber, -
- 1 follower
- 3 replies
- 187 views
Just a question to see if someone is experiencing the same problem as I am. This is mainly for those using 4.4.x. When I look for a specific subforum via the ACP search field, I can only find those I created before upgrading to 4.4.x. Any newly created subforums after I've upgraded to 4.4.x (in my case I went from 4.3.6 to 4.4.9.2), or any subforums edited after the upgrade, don't show up in the ajax search of the ACP. Of course these subforums exist and I can access them from the admin and public sides, when I just browse to them. I've submitted a ticket already but since I have an extremely high amount of subforums they say this is something they can't di…
Last reply by SRFA, -
- 1 follower
- 0 replies
- 153 views
Hey everybody, I am doing some SEO Optimization at the moment and I am asking myself how the board has to be configured that it gets the best possible SEO Configuration. Meaning - Search Word in Title in the post, itself and do that tags have any influence on the SEO ? Thanks for your help in forward. HP
Last reply by hpcrazy, -
- 4 followers
- 10 replies
- 508 views
I was looking for the current German language pack and have not found anything in Marketplace. No German translations any more? Any external sources where the language pack can be downloaded / purchased?
Last reply by TheSonic, -
- 4 replies
- 240 views
Since we upg to 4.4.4 we intermittently cannot access the AdminCP from several browsers, platforms and both private and non-private windows. When one admin IS in, they can see that the log shows the admin access is successful, however, that admin just gets a reloaded admin login screen. Here is an apache access log of the admin access: 14.212.32.148 127.0.0.1 - - [20/Jun/2019:19:23:24 +0000] "GET /forums/admin/ HTTP/1.0" 301 - "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1 Safari/605.1.15" 14.212.32.148 127.0.0.1 - - [20/Jun/2019:19:23:24 +0000] "GET /forums/admin/?adsess=7pip9i62o5q2eq4r9dj375p…
Last reply by bfarber, -
- 1 reply
- 181 views
Has anyone had a problem with subscription when the client signs up and they make a payment but the invoice stays pending. This causes huge problems as it doesn't put them in the right member class. Really struggling Thanks in advance
Last reply by bfarber, -
- 0 replies
- 160 views
been searching for 3 hours can't find it where is the permissions for viewing the members online block?
Last reply by AmericanRev2, -
- 3 replies
- 185 views
How would I achieve the effect of stating a users device on postbit? (i.e Windows, Macintosh, Android, etc..)
Last reply by lantis, -
- 2 replies
- 221 views
Is it possible to have different currency subscription plans? I have enabled USD / EUR / GB in currencies, and these boxes do display on the admin page when setting up subscription plans, BUT if I select anything other than the site's default currency, it just displays on the actual subscription offer as 'price unavailable' (I have a Paypla account linked for payments which does accept multiple currencies) any clues how to set up different currencies for subscription plans? is it even possible? Thanks,
Last reply by Steve Silver, -
- 4 replies
- 178 views
But if I am developing a plugin, can I add furl somehow?
Last reply by desti, -
- 4 replies
- 240 views
Hi, does anyone know if there's a Norwegian language pack out there? No luck finding it.
Last reply by TSP,
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