Majbritt_merged Posted February 29, 2020 Share Posted February 29, 2020 Hello, I have a forum with IPB 3.4.7 which is very old, so it needs to be updated. I have paid for them to do it, but I need to take a full back up of my community. I used to have a friend do it for me, but he's not around to help right now, so please can you let me know how I actually take a full back up of my community, so I can learn to do it :-) Thanks Link to comment Share on other sites More sharing options...
Joel R Posted February 29, 2020 Share Posted February 29, 2020 Do you have a server admin? If yes, ask them to provide a full one-time backup of database and files. Do you have cPanel? If yes, there's an option to make a backup via the panel. Link to comment Share on other sites More sharing options...
Majbritt_merged Posted February 29, 2020 Author Share Posted February 29, 2020 I'm the admin of the forum. I just used to have help from another admin so I haven't done things like these in many years. I can access the forum cpanel and the server's cpanel, I just don't know where to go to do the full back up. My server is a GoDaddy server. Link to comment Share on other sites More sharing options...
Joel R Posted February 29, 2020 Share Posted February 29, 2020 There should be instructions for cpanel that you can find on how to save a backup. If you need managed assistance, there are several competent third party providers in the community like @Makoto @ASTRAPI @DawPi and @Spanner who can help not just make a backup, but also run test conversions to prep your board for upgrade. Spanner, ASTRAPI, supernal and 1 other 4 Link to comment Share on other sites More sharing options...
Majbritt_merged Posted February 29, 2020 Author Share Posted February 29, 2020 Thanks, do you know where I can find a tutorial, so I can try myself? I have searched for it, but haven't found it yet. Link to comment Share on other sites More sharing options...
Joel R Posted February 29, 2020 Share Posted February 29, 2020 You should refer to cpanels official help resources for further assistance. Link to comment Share on other sites More sharing options...
Noble~ Posted February 29, 2020 Share Posted February 29, 2020 you can take a look here https://documentation.cpanel.net/display/74Docs/Backup+for+cPanel Link to comment Share on other sites More sharing options...
AlexWebsites Posted February 29, 2020 Share Posted February 29, 2020 Login to cpanel for your site/account and see: Go to the backup wizard and click backup: Optionally go to just backup and do the same and then maybe back up your databases as well separately. Its pretty straight forward. Noble~ and supernal 2 Link to comment Share on other sites More sharing options...
Majbritt_merged Posted February 29, 2020 Author Share Posted February 29, 2020 Thanks so much for the link and screen captures. Now I have something to try and see if I can get it to work. Thanks so much everyone 🙂 Noble~, supernal and Dean_ 3 Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 5, 2020 Author Share Posted March 5, 2020 I have now done the back up and got an e-mail that it has finished. Is there any more I need to do? Should I download it to somewhere or is it okay, that it's just on another place on the server. supernal 1 Link to comment Share on other sites More sharing options...
AlexWright Posted March 5, 2020 Share Posted March 5, 2020 13 minutes ago, Majbritt_merged said: I have now done the back up and got an e-mail that it has finished. Is there any more I need to do? Should I download it to somewhere or is it okay, that it's just on another place on the server. It should be listed on the same page as the backups were done. Download them and keep a local copy. Good idea to do this every now and again. supernal 1 Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 5, 2020 Author Share Posted March 5, 2020 Thank you. I'm downloading now. Thanks for the help everyone 🙂 supernal 1 Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 6, 2020 Author Share Posted March 6, 2020 I accidently did another back up when i tried to download the file yesterday and now I have too much on my server. I already downloaded the back up, so that is good. How can I delete the back ups on the server so it doesn't take up too much space? Link to comment Share on other sites More sharing options...
SJ77 Posted March 6, 2020 Share Posted March 6, 2020 7 minutes ago, Majbritt_merged said: I accidently did another back up when i tried to download the file yesterday and now I have too much on my server. I already downloaded the back up, so that is good. How can I delete the back ups on the server so it doesn't take up too much space? SFTP in, (filezilla) find the folder where the backup is saved and delete the file. It's probably a gz file. Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 8, 2020 Author Share Posted March 8, 2020 (edited) Thank you. I just can't find it in Filezilla. I have looked everywhere and can find many files created that day, but not the backup file. The back up file I have downloaded is 21 GB and I just can't find this big a file on my server. In what folder is it usually placed? Edited March 8, 2020 by Majbritt_merged Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 8, 2020 Author Share Posted March 8, 2020 (edited) The closest I get is in a folder called logs. It has gz files, but with different dates and not the size I'm looking for. In my mail it said it was saved in the home/my user directory, but I just can't find that through Filezilla. I finally found it, hooray 🙂 Edited March 8, 2020 by Majbritt_merged SJ77 1 Link to comment Share on other sites More sharing options...
SJ77 Posted March 9, 2020 Share Posted March 9, 2020 You should see a /backup folder if you're using cpanel. Just now, SJ77 said: You should see a /backup folder if you're using cpanel. EDIT: oh I see you found it! Great news Link to comment Share on other sites More sharing options...
Majbritt_merged Posted March 12, 2020 Author Share Posted March 12, 2020 Oh, the problems keep coming. Now they need access to PHPMyAdmin and SSH and I have no idea how to give them that. I have never used it and don't know what it is. They also ask me to turn off the site, which I do think I can do, but then I need to update the server to php 7.1 or above and again, I have no idea how to or what it is. On top of that, my hosting company sent an e-mail saying this: Beginning March 18, cPanel will be forcing all servers to update to EA4 from EA3, which could break your site. We're strongly encouraging our customers to upgrade now. That way, if anything breaks, you can still roll back to EA3 and troubleshoot without your site being down for the length of time it takes to fix the problem. Yes, great, more to deal with that I have no idea about 🤨 Link to comment Share on other sites More sharing options...
AlexWright Posted March 13, 2020 Share Posted March 13, 2020 (edited) 16 hours ago, Majbritt_merged said: Oh, the problems keep coming. Now they need access to PHPMyAdmin and SSH and I have no idea how to give them that. I have never used it and don't know what it is. They also ask me to turn off the site, which I do think I can do, but then I need to update the server to php 7.1 or above and again, I have no idea how to or what it is. On top of that, my hosting company sent an e-mail saying this: Beginning March 18, cPanel will be forcing all servers to update to EA4 from EA3, which could break your site. We're strongly encouraging our customers to upgrade now. That way, if anything breaks, you can still roll back to EA3 and troubleshoot without your site being down for the length of time it takes to fix the problem. Yes, great, more to deal with that I have no idea about 🤨 EA3 to 4 is an upgrade process available through WHM's automation. You'll need to login to WHM and find the upgrade option. It's as easy as: Login to WHM Search "easy". Select EasyApache 4 There should be a "migrate from EasyApache 3" button: Then to upgrade from your current php to php7.1 or above, configure the new php from Easy Apache, disable the old php, and gracefully restart the server.* As far as phpmyadmin: cPanel should have a link to this from the cPanel page. Give this link to IPS, along with the username and password (this is usually found in your config files for the Invision Community install). SSH should also be controllable from cPanel.* (*Please note that I haven't used WHM in a while. I do most of my work through an SSH connection and dont have a control panel installed.) Edit: it is advisable that you turn your community to Offline mode while migrating from EA3 to EA4 and during the php upgrade process. Make sure you have backups first. Edited March 13, 2020 by AlexWright Link to comment Share on other sites More sharing options...
SJ77 Posted March 13, 2020 Share Posted March 13, 2020 (edited) PhpMyAdmin is software that gives you a visual interface to your database. to see if you have it installed try going to your site with a / and phpmyadmin like this https://mysite.com/phpmyadmin Edited March 13, 2020 by SJ77 Link to comment Share on other sites More sharing options...
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