Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Adlago,
22,928 topics in this forum
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- 1 follower
- 1 reply
- 279 views
First, please excuse me reporting bugs here, my client area account is currently bugged and I can't submit support tickets do to my e-mail being changed and some kind of issue with the support desk software. In short, this is an issue specific only when uploads are being chunked. Non-chunked uploads do not produce the error. Say you have a video file with a really long filename like this, ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))).mp4 If you try and upload it as a file submis…
Last reply by bfarber, -
- 4 replies
- 351 views
If you insert a large code through a button in the editor, then it stretches to length. The problem seems to be global.
Last reply by bfarber, -
- 6 replies
- 531 views
Since the REST API does not accept a json body, what does the URL have to look like to transfer "fields"? Can someone please give an example? Something like: https://www.domain.com/api/cms/records/4?key=mykey&category=7&author=1&fields="field_8":"content here..." Isn't working...
Last reply by sebastianr, -
- 2 followers
- 2 replies
- 329 views
Hello, I wonder is there a proven and a good method that would take the RSS feed from recently posted articles on IPS Pages and post them automatically to Facebook and Twitter pages? If such a feature would have a scheduling feature it would be even more awesome. I mean like any articles that day posted before 00:00-12:00 would be posted on FB pages at 12:00 and any of them like from 12:00-18:00 at 18:00 and so on.
Last reply by Daniel F, -
- 2 replies
- 563 views
Fixed.
Last reply by Ginzeru, -
- 1 follower
- 4 replies
- 349 views
Has anyone done a deep integration with Infusionsoft? I also need SSO to control WP membership site, IPS forum and a php directory access all by Infusionsoft. I've had this done this for XenForo, any guns in here i should be talking to about this?
Last reply by cyberstalker292, -
- 2 followers
- 7 replies
- 549 views
Morning Update popped this morning to update to 4.5.3 and when started getting error message NO_FILE_UPLOADED /home/***/public_html/forum/system/File/File.php::290 Stuck in a loop as neither Retry? or Continue go any where. Any advice - greatly appreciated
Last reply by rionerotnt, -
- 1 follower
- 2 replies
- 333 views
Hi, I wonder whether this is a bug or an issue with our particular install/plugins/apps. When we have a post that has been hidden and the "blurb" (motive field) has been provided, the ellipsis and the moderation checkbox are moved to the right. Could you guys check to see if this is also happening in other installs or if this is something particular to our install? Thank you in advance. Gabriel.
Last reply by Gabriel Torres, -
- 6 followers
- 25 replies
- 1.2k views
Over 50% of our offroad users are on IOS and they upload MOV file that doesn't play in browser. Any clue/idea how to embed MOV files in IPB and play them without downloading them, just like MP4 video files.....? @Clover13 @Joy Rex @AlexWebsites have you guys found some solution? It's very disappointing and painful that we still cannot support IOS users.
Last reply by bfarber, -
- 1 follower
- 3 replies
- 250 views
We encountered this issue and opened a support request noting it as a bug. Upon adding images to a database entry, and then going to a new entry, the images remain in the editor and get appended to the next content item. Steps to reproduce: Create a database entry and upload images into the content Create a new post / database / thread entry and observe that images are retained in the editor. User must remove images from editor or they are embedded in content Expected results: Each new content item will have a cleared editor, with no previously uploaded images selected to insert.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 354 views
When trying to upload attachments to my forum, I get the following message. #0 C:\Core-Servers\Apache24\htdocs\Forum\system\Image\Image.php(95): IPS\Image\_Imagemagick->__construct('\x89PNG\r\n\x1A\n\x00\x00\x00\rIHD...') #1 C:\Core-Servers\Apache24\htdocs\Forum\system\File\File.php(298): IPS\_Image::create('\x89PNG\r\n\x1A\n\x00\x00\x00\rIHD...') #2 C:\Core-Servers\Apache24\htdocs\Forum\system\File\File.php(399): IPS\_File::create('core_Attachment', 'mainreg-overwat...', '\x89PNG\r\n\x1A\n\x00\x00\x00\rIHD...', NULL, false, NULL, true) #3 C:\Core-Servers\Apache24\htdocs\Forum\system\Helpers\Form\Upload.php(700): IPS\_File::createFromUploads('cor…
Last reply by Stuart Silvester, -
- 1 reply
- 322 views
Hello, I've got 3 questions: 1) how is is possible to change the number formating in the forum? I would like to use a dot instead of comma. Also, is it possible to display full number of replies instead of shortcut? 2) Image proxy is no longer supported in 4.5 Therefore what about old images that were downloaded using image proxy? Do they remain or they will be deleted? 3) In 4.5 background of forum categories is one color, while 4.4 and below offered 2 colors: Is it possible to make it display like that? Thanks.
Last reply by DawPi, -
- 7 replies
- 439 views
I'm trying to set up 4.5 on my local hard drive for testing. I moved the files into a directory, E:\ISP-Test. From here I am lost. Is there a certain file structure that I must follow for the installed files? Bob
Last reply by CoffeeCake, -
- 7 replies
- 1.3k views
Hello! How can I remap those posts that IPS created when migrating to those that I had on xenforo ? I expected that after the transfer, all rewrites would work automatically, but unfortunately this did not happen. As far as I understand need some php script using data from these tables 👇 for remaped id's convert_link convert_link_posts convert_link_topics Thank you for help !) @Stuart Silvester perhaps you already know how to solve this problem ? 😅
Last reply by Veilon, -
- 2 followers
- 2 replies
- 356 views
After testing this I have noticed that the page responsive has changed to this After adding more than 4 tabs items. For reference I used this I saw it on 4.4.10 website has 6 tabs without any issue.
Last reply by Afrodude, -
- 2 followers
- 11 replies
- 1.2k views
Anyone know if the current converter will accomplish this (including featured images)? Thanks for your help.
Last reply by borangeatx, -
- 1 follower
- 3 replies
- 273 views
I realise the converter works with full forums and CMS's like Wordpress, but I was wondering if anyone has used it or has a suggestion (RSS import, manual copy/paste or MySQL table import, manual front-end recreation) for an old-school situation where a website has a simple news article MySQL table and HTML articles were inserted/pasted directly via phpMyAdmin, pulled from a mysql table into the pages of the front end website, used in RSS feeds etc. This is the actual InnoDB table used for news articles, it has about 450 rows: Many thanks.
Last reply by bfarber, -
- 3 followers
- 1 reply
- 295 views
Righ now how can I have PWA applied for my ips site?
Last reply by bfarber, -
- 3 replies
- 288 views
Hiya, Getting the following script error when upgrading BLOB/TEXT column 'profilesync' used in key specification without a key length /path/to/board/applications/core/sources/Setup/Upgrade.php::753 ALTER TABLE `ibf_core_members` DROP INDEX `name_index`, CHANGE COLUMN `name` `name` VARCHAR (255) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '' , ADD KEY `name_index` (`name`(191)), CHANGE COLUMN `email` `email` VARCHAR (150) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '' , CHANGE COLUMN `ip_address` `ip_address` VARCHAR (46) CHARACTER SET utf8 COLLATE utf8_unicode_ci NOT NULL DEFAULT '' , CHANGE COLUMN `auto_track` `auto_track` V…
Last reply by bfarber, -
- 2 followers
- 4 replies
- 464 views
Hello, I've tried the upgrade to latest version on my test instance, but after it I don't see anymore the menu bar. To be clear on production (4.4.10) it was showing up like this : On test after upgrade (4.5.2) I only see this (tabs are gone) : Where should I go to re-enable it ? In admin CP > menu manager everything's still there :
Last reply by P1P2C, -
- 4 replies
- 347 views
I'm running the beta of the app in IOS and I'm having trouble accessing forums from the main forum list, if I click on a sub-forum from the list the app issues 'error' and closes the community. I can access threads from the main page quite ok.
Last reply by Nicholas Cole, -
- 3 followers
- 12 replies
- 701 views
Hey guys, wondering what I should do. I asked my host to make a backup of my forum database before upgrading to 4.5, but he had this to say: we noticed the following for this database:mysqldump: Error 1194: Table 'membersshop_logs' is marked as crashed and should be repaired when dumping table `membersshop_logs` at row: 633352So, you might need to fix this first then we will do the backup for the database again. Not sure what this means or what to do. Thoughts? Any help would be greatly appreciated!
Last reply by CoffeeCake, -
- 0 replies
- 290 views
Hello, Is it possible to customise the commerce storefront as I'm finding it incredibly basic and limited. In addition, how can i add an image in for a product to ensure it displays in the box below:
Last reply by george Reid, -
- 0 replies
- 312 views
Hi! yea, my site is kind of messed up since i updated invision because the theme needs some changes. If someone could help me out there (paid ofc) i would be glad :). just leave me a pm, if this is not the right place to search for that, please direct me! Regards...
Last reply by Kradu, -
- 2 followers
- 1 reply
- 242 views
If I click on an image in a Gallery Category it opens in a lightbox. When I close it, it returns to the underlying page. If I comment on the image in the lightbox and then close it, the behaviour is the same - it returns to the underlying page. But, if I review the image in the lightbox and then close it, the underlying page has changed to the image's static page. Disconcerting! Is there a setting somewhere to make image reviews in lightboxes act same way as comments? Thanks for any help.
Last reply by Joel R,