Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 3 replies
- 696 views
A new member on my forums want me to give them a url avatar. I went in the admin CP to sdo so, and oddly the option for URL avatars is gone. I can only upload. So How do I get back the option to add URL avatars?
Last reply by Morrigan, -
- 1 reply
- 337 views
I am looking for someone to give my site a tighten and upgrade me to the latest forum version. My site is www.lhcommunity.net Would love a price to do this Thanks Julian
Last reply by Morrigan, -
- 1 reply
- 304 views
How to disable guests access to members profile? Possible? regards
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 429 views
I recall there was a link in the Marketplace for that after you go in to the Addon/Theme etc you can click and go to the support thread for that one item. I don't seem to find it anymore on the Marketplace addon/theme items page anymore. I had to go to the user account, than find the listing for the item then see if there a forms already made and then click on it to post a question to the item and/or get up. Now I see I have to search for items in the IPS Marketplace Topics and was not sure what up. Wouldn't it be better to keep the Marketplace item link to that thread?
Last reply by Nathan Explosion, -
- 1 follower
- 2 replies
- 354 views
Is there a way to send out a Bulk mail to users from a specific region? I would like to send out a blurb to users in a geographical area to let them know of new features that may be something of interest to them. Is there any way to group members then filter them? Any plugins that help do this?
Last reply by CoffeeCake, -
- 2 replies
- 387 views
I noticed something weird today. I'm importing shortnews from several external sites to a database. The author is set to my account because the fake account I've set up for the import didn't work at all, it always used mine (UserID 1). https://xboxhub.com/shortnews/xbox-series-x-inoffizielles-unboxing-der-konsole-r119/ Later I noticed other imports had other authors, regular members that can't even create articles in that database at all... https://xboxhub.com/shortnews/yakuza-like-a-dragon-xbox-series-x-gameplay-videos-veröffentlicht-r125/ https://xboxhub.com/shortnews/xbox-series-x-–-erstes-unboxing-aufgetaucht-r127/ Looks to me like that are th…
Last reply by pjfry, -
- 3 followers
- 2 replies
- 384 views
Hello, I was wondering how others handle giving credit to images used in Invision Community as a whole, but mostly in records in the Pages app. We post a lot of news articles and many are sourced from other news articles to put an article together and citing these sources is easy if needed, but images seem to be a bit more difficult. Most articles on other software will cite the image credit directly below the image, but there does not seem to be a great way to do this in Invision. I was wondering how others have overcome this issue. Do you just drop the credit in the bottom of the article, or have you come up with a better way? Yes, we do try to use custom …
Last reply by UncrownedGuard, -
- 1 follower
- 21 replies
- 503 views
Hi, does anyone have this problem before I put it in for a support ticket. We've had a couple of instances now of people trying to send messages using the PM system but in fact it generates multiple messages – may be as many as 10 – including an error message saying that you can only send one message per minute.
Last reply by BankFodder, -
- 1 reply
- 389 views
Hello, I created iin the Pages/CMS a news custom block with the source "plugin" from the category "System -> User". In the conditions I checked the "Has birthday this month". This block works well and shows all members who have birthday this month. Thats great. But one thing do I miss: At the moment the block show the member name, last visited and the registration date. But it would be great to show the birthday date insted of last visited and registered date. I looked at the template but there I have no idea how to achiev this! Any ideas? Thanks Benny
Last reply by pjfry, -
- 3 replies
- 377 views
Hello I using php script for load banned players from my custom database (no from IPS database) in block with php support. But loading page is too long. Here: https://www.funplay.pro/banlist/csgoctbans/ But here in pure page http://forms.funplay.pro/ctbans.php is loaded instatly. Why it takes so long in IPS?
Last reply by bfarber, -
- 2 followers
- 2 replies
- 387 views
Hello, Tried to do a test migration from vb4. As a result, attachments were not transferred 🤥 VB4: forum - mysite.com/forum, blog - mysite.com/blog, articles - mysite.com IPS Community Suite 4.5.3: test.mysite.com Subdomain and main domain - on the same server. Questions: 1. How to specify path to Gallery Images? I tried to copy "mysite.com/forum/Uploads" to "test.mysite,com/Uploads2" and specify "/Uploads2", but it does not work, albums are empty. 2. How to specify path to forum attachments? There are no such settings in the migrator. I would be grateful for your help.
Last reply by Viktor Levytskyi, -
- 2 followers
- 2 replies
- 310 views
Hey there, I have a quick question. I have an ad code that is preventing the Emoji menu in the tool bar from opening. Also, the "spoiler" feature won't display the hidden content when the ad code is enabled. The ad company has tried to figure out (so they claim) what the issue is, but since July I've been told ~they're working on it,~ but to no avail. Wondering if anyone had any suggestions as to how I can fix this maybe via the IPB side (since the ad company isn't being very useful). I don't want to remove the ad because it performs decently. By the way, whenever I disable this ad placement, the Emoji menu and spoiler features begin to work again. W…
Last reply by christopher-w, -
- 2 replies
- 486 views
Hello, Since IPS 4.5, I can not anymore download my plugin containing a widget. When clicking on download button, this error appears: OverflowException thrown with message "" Stacktrace: #6 OverflowException in /srv/www/community.site.com/current/web/ips/system/Theme/Theme.php:5038 #5 IPS\_Theme:addTemplate in /srv/www/community.site.com/current/web/ips/applications/core/modules/admin/applications/plugins.php:1995 #4 IPS\core\modules\admin\applications\_plugins:download in /srv/www/community.site.com/current/web/ips/system/Dispatcher/Controller.php:90 #3 IPS\Dispatcher\_Controller:execute in /srv/www/community.site.com/current/web/ips/system/Node/Contro…
Last reply by DreamOn, -
- 1 follower
- 3 replies
- 336 views
On my site when I set Maximum storage for each submission to 2000 it shows this When I set that setting as unlimited, it shows as this My question is where is that set as 30mb? I can't find it anywherre. I would rather just have the max total size of 1.95mb showing. I don't see the need for it to display twice. Most sites I've checked don't show max file size and max total size.
Last reply by Morrigan, -
- 1 reply
- 388 views
Where is the template file to remove the "Start a Club" Button? I'm not able to change the group permissions to "disallow", cause the users create the clubs via the REST API.
Last reply by WP V0RT3X, -
- 2 followers
- 9 replies
- 746 views
Any help, suggestions, help guides, or flat out instructions on: How i can make a one page landing page. I would like to use a already made one, that i just edit, and the tabs lead to the inside of my community I would love to use JUST the front page of this - Front page You can see the demo/front page here - Demo Front page I would be greatly appreciative of any help.........i know you all are busy, but thanks in advance if anyone sees this and wants to help
Last reply by DustyDevil, -
- 1 follower
- 2 replies
- 382 views
In IP.Board 3.4.x, moderators were assigned directly to forums, and it was easy to see which moderators you had in each forum. In IP.Board 4.x, I cannot for the life of me find a way to see which moderators are assigned any given forum. I just created a sub-forum and want to assign the same moderators as parent forum. However, damned if I know who they are. Looks like I will have to individually view some 50+ moderators in order to find the one assigned to this particular forum. If that's true, that seems like a big deficiency to me, especially if you run a large forum with tons of moderators. Please someone show me a way to do this? Thank you, ..Al
Last reply by AtariAge, -
- 6 replies
- 394 views
Hey all, It's been a while since I've had to ask for help, but I'm not sure what exactly is going on right now. Brand new install. First post: It gives me this error -- but it also posts the post anyways ... ErrorException: Class IPS\core\extensions\core\Queue\RebuildAttachmentThumbnails could not be loaded. Ensure it has been properly prefixed with an underscore and is in the correct namespace. (256) #0 [internal function]: IPS\IPS::errorHandler(256, 'Class IPS\\core\\...', '/home2/exod...', 731, Array) #1 /home2/exod/public_html/init.php(731): trigger_error('Class IPS\\core\\...', 256) #2 [internal function]: IPS\IPS::autoloader('IPS\\core\\extens..…
Last reply by J33f, -
- 0 replies
- 360 views
Somehow I have seemed to accidentally change the only admin user on our site to a different user group, and now I can no longer access my Admin CP. How can I regain access to my Admin CP? Edit: Problem has been solved by setting the group id for the profile to 4 in core_members through phpmyadmin.
Last reply by OurWarPaint, -
- 4 followers
- 10 replies
- 790 views
Hey Does anyone still use cleantalk? Is it needed anymore? Does it work with 4.5? Cheers John
Last reply by Songstuff, -
- 1 follower
- 0 replies
- 294 views
Hi, I found the author and time of topic useless, please someone can share how can I hide the 2 elements (author and time)? But just for the question forum.
Last reply by kmk, -
- 1 follower
- 7 replies
- 353 views
Can someone please tell me where the setting is in v4.5 where the administrator receives an email when a new member registers...thanks
Last reply by Daniel F, -
- 10 followers
- 85 replies
- 5.7k views
I installed my Forums without utf8mb4, thats pain in the ass. There are several errors resulting in inconstistent Datebase-Tables, empty Threads etc. The Emojis-Fix from 4.0.8 only fixes the Emojis ... How can i reconvert Everything to utf8mb4 ??? As i see there is no Converter for IPS4.
Last reply by Egorkin, -
- 1 follower
- 1 reply
- 351 views
When inserting emojis, they are too small for the standard font size of 14 px - 🧒 I would like them to be inserted 18 px - 🧒 automatically (without manual zoom). Is it possible to set it up?
Last reply by Egorkin, -
- 1 follower
- 2 replies
- 341 views
I apologise in advance for this one. I am sure I have seen a setting somewhere where I can set a number of posts that will need to be made in order for a member to use the PM system. I have had a few members join lately with the sole intention of targeting certain members of my forum by PM. By introducing a number of posts that need to be made, thus contributing and then allowing the PM system to be used, would be helpful and may minimise the issue. It would also save me adding another member group and restricting the PMs to zero. As I say, I am sure I have not dreamt it, but have seen this option, somewhere ? Any help, appreciated.
Last reply by CoffeeCake,