Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 30.5k posts
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Problems related to your server or other classic, self-hosted edition issues.
22,557 topics in this forum
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- 4 replies
- 231 views
I have a rule set to send a private message when someone joins my forums. But I was hoping to also be able to send a pm when that person has their group changed. So when they are added the new group tag, they will get a separate private message. I would only want them to receive this once though, so I can't just send it to everyone in that group over and over. Is this possible? Thanks!
Last reply by Kitty Blu, -
- 1 follower
- 3 replies
- 203 views
Hi, How to delete all very old topics (e.g. more than 10 years old) with 0 replies from the whole community? Is there an option for that in the ACP? Thanks.
Last reply by Gabriel Torres, -
- 2 replies
- 214 views
Is there any way to view the source on the editor without having to enable the HTML tag as that would be a security risk and I feel like it would be convenient for members.
Last reply by bfarber, -
- 0 replies
- 209 views
Hello, When I use "Resource Owner Password Credentials" for OAuth, it doesn't work and gives me the error "The provider is not responding as expected. Check the application settings are correct and you have registered the correct Redirect URI." error instead. The response from the API endpoint looks like this and I can confirm that the forum is accessing my API.
Last reply by Kaspar Petterson, -
- 1 follower
- 2 replies
- 198 views
Hi, We would like to integrate Invision Board in our application. The user would login at our application and then they would click on the "Forum" link at our main application navbar and after which, we would like to redirect them to our forum and then sign them automatically. Ideally, we would also prefer to disable any email change, password, display name change, etc. functions at the forum, so everything related to the user information directly comes from our application. Do you have any resources and guidelines that would help us achieve this?
Last reply by Kaspar Petterson, -
- 2 followers
- 0 replies
- 142 views
Hi, I was wanting to change the content of an automatically created post from an RSS/Atom feed entry. Between the text content of the feed and the Link to the source I want to have: <iframe style="border: 0px;" id="view" name="view" src="<content_source>" width="100%" height="5000px" scrolling="no" frameborder="1"> Feed from Social </iframe> With the <content_source> in the above code to be the link to the RSS source as the src for the iframe. What I am trying to achieve is the post to contain what I had in Xenforo where an incoming RSS post was: [RSS Source text] [iframe containing the entire source web page] [Link to th…
Last reply by ibaker, -
- 1 follower
- 4 replies
- 268 views
Site Hangs Up When Trying To Go To Next Page I have a site running 4.3.6 and it's on PHP 7.x that loads fine, however when you click the next page icon, the site hangs up with the "Loading" icon and that's it. There are other sites on the server running the same config. and they don't have this problem. I went to the site support section and clicked on "Something isn't working correctly," twice and that didn't help. I also disable all plugins and that didn't help either. Any ideas?
Last reply by jackflash, -
- 1 follower
- 6 replies
- 255 views
Hello, I would like to to ask if it would be possible to make something that adds automatically a keywords metatag on topics and picks keywords from the title and the content.
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 186 views
I have the full Invision Suite including the store where I wish to sell products here in Australia. My bank has a credit card facility called PayWay: https://www.payway.com.au/about I have an online store using CS-Cart and take credit card payments using the bank's PayWay system. When a person makes a payment for an invoice they are transferred to the bank's payway system along with the total amount, they enter their credit card details in the bank's PayWay screen and are then transferred back to my shopping cart store and I get a notification from payway that their payment is approved and from my store on what they purchased. The whole system is similar to PayP…
Last reply by ibaker, -
- 2 followers
- 3 replies
- 159 views
Hey there, quick question. I set up group promotions as the following: However, a member messaged me asking why they have both Spark and Ember displaying in their profile. Spark is the Group he is in, however it shows his community reputation as Ember. I am unsure what to tell him or why it's doing that. By my logic, he should've been moved into the Ember category right? Because his reputation score is 38. But why is he still in Spark? I've always had trouble wrapping my head around group promotions for some reason, so any clarification would be awesome. 🙏
Last reply by SC36DC, -
- 1 reply
- 187 views
I have 2 types of mods on my board...Super Mods can moderate every forum but I also have some regular Mods that can only moderate 1 forum. How can I set these regular Mods up on IPS to only moderate 1 forum? I need a little refresher, LOL!
Last reply by Jim M, -
- 1 follower
- 1 reply
- 580 views
I am currently getting this error code when I try to login using Google. It was working for years, then google login stopped working at some point. I've gone through the setup instructions in detail, have tried generating a new token, but nothing seems to work. Any ideas? Sorry, there is a problem The page you requested does not exist Error code: 1S160/2
Last reply by Sheffielder, -
- 1 follower
- 5 replies
- 193 views
When testing mobile photo uploads, i cam across a few usability issues: a) the file sizes are large `3-6 mb. is there a way to optimize the file upload sizes automatically when uploaded? b) is there a way to have the images automatically rotate if the photo was taken in portrait mode?
Last reply by zeekzeek, -
- 1 follower
- 1 reply
- 357 views
Hello all, Is it possible to remove the "Send me news and updates" from the registration screen? The member still will be able to disable it later, I just don't want to give them the option during registration.
Last reply by steadyoptions, -
- 0 replies
- 133 views
I have a product with price $0, user completed purchase but Commerce don't send me mail notifications about the payed invoice and shipment generated. It just appears in Commerce invoice payed and shipment generated.
Last reply by kmk, -
- 1 reply
- 261 views
We were running an upgrade and during extracting process following error displayed. Admin interface is no longer accessible. Help! Undefined constant 'IPS\HTMLENTITIES'
Last reply by Rhett, -
- 1 follower
- 0 replies
- 147 views
Hello, I try to use Tidio to give attendance to customers, the Tido chat let me just place JacaScript code in my website, but I would like use it only in Commerce pages, I don't want place the code in the globaltemplate, which template I can place the code? and where is the template, throught Theme Setting or I have to access the hosting files?
Last reply by kmk, -
- 1 follower
- 1 reply
- 231 views
Morning how can i have the site's users name with their color ? for our site name are displayed only with white when for an other site they are with colors thanks in advance
Last reply by Marianne dubouloz, -
- 2 replies
- 370 views
As I always start my topics, please forgive me if this has been posted already but I searched and couldn't find an answer to my question. Is there a way to display "# of days won" or "like:post ratio" in the leaderboard? The overall numbers are great but they (more or less) just highlight the most frequent posters. We're looking for a way to encourage quality over quantity. Thanks in advance for the help!
Last reply by SJ77, -
- 1 follower
- 0 replies
- 245 views
I am trying to set up the Easy Post thing. I managed to get an account on Easy Post and posted the API in the enhancement thing on my admin CP page. But it does not work. When I try to use the help stuff I do not even get past the introduction. I am not a tecky in any way. Can some one give me some info that is helpful? Please. Jeff
Last reply by CaptJeff, -
- 2 followers
- 10 replies
- 449 views
I can no longer login to admin I get this error page An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later.
Last reply by Daniel F, -
- 2 followers
- 4 replies
- 326 views
Hello, I have upgraded to 4.5 B2 and I am receiving the bellow error message in Calendar application. (I admit I may have been receiving to prior to the upgrade) I tried to run the support tool but no result. I also tried to look in ACP/Themes but couldn't find any anomaly there. Would you please have any idea what to change to fix the Calendar? Many thanks.
Last reply by svit, -
- 1 follower
- 5 replies
- 267 views
I could have sworn I saw this somewhere, but can't find it. Is there a way to force a user to agree to a set of rules for a particular forum before being accessed? Sort of "by continuing, you agree......" I see where rules can be defined by forum, but no where to force an extra click. Ideally these would appear any time a person clicks on a link to a thread within the forum, or is just viewing the forum thread list.
Last reply by VaBeach_Guy, -
- 1 follower
- 4 replies
- 206 views
Anyone experienced anything like this before? Over 1000 guests suddenly on the site but not actually looking at any content (note how there's no topic or post listed above showing the guests reading the site etc)
Last reply by VaBeach_Guy, -
- 0 replies
- 245 views
How come I get duplicate emojis, I only have the twitter style enabled at the moment. Its not just on my forum, its on here too: Thank You
Last reply by boro_boy,
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