Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,561 topics in this forum
-
- 0 replies
- 149 views
Hello, Currently installed 4.0 and during the progress of setting up my new shine board! I saw a cool option called... Questions Users can ask questions that other users can post answers to. Answers can then be rated by other users and the highest rated answers are shown first. So I clicked it and set that topic up! When I went to check on that topic to see how it worked their was nothing their? So the big question is here... how do I set up that type of topic? as I can't add questions to that forum if it's not showing up? the problem is corrected! not sure how it just showed up after while weird.
Last reply by mrbowers, -
- 2 followers
- 1 reply
- 201 views
Now that the bbcodes are gone I see youtube embeds by just providing a link in the post area. I've noticed an issue, how do you do the same with dailymotion.com videos? If I paste a link the video never embeds.
Last reply by RevengeFNF, -
- 2 followers
- 3 replies
- 301 views
CKEditor integration with IPB is excellent and I love the "Add Code" functionality and code syntax highlighting. However, the default code modes are HTML, CSS, PHP and JS, all very sensible choices but I need to add LISP syntax highlighting for my board. I see that CKEditor is compatible with a number of highlighters and I'm guessing that the default on IPB is Prettify, which doesn't support LISP. But CKEditor is also cmpatible with highlight.js, which does support LISP. So, my question is: how do I switch to highlight.js and add a LISP mode to the options on the editor?
Last reply by opmows, -
- 1 follower
- 0 replies
- 162 views
Hi! I test upgraded my forum and i think there is an issue regarding the images that are in the posts. When i click i dont get them to show in lightbox but on a new tab. If i insert a new image then it shows up ok. If i edit the post and remove/ add again the inserted image then it works again. Is there any easy fix on this?
Last reply by EarthDog, -
- 1 follower
- 1 reply
- 161 views
Can UserID #1 primary group not be changed on a fresh install? The only option for primary I have available is Administrator. This was a conversion from myBB 1.8 -> IPB 3.4.7 -> IPS 4. Am I missing a setting somewhere? I'm wanting to keep the Administrator group as Administrator, but change my primary to Site Owner (which is a copy of the Administrator group).
Last reply by AutoItScript, -
- 1 follower
- 2 replies
- 177 views
i have a questions can i move a record from different database and select category? for example i want to move record fron database 1 to database 2 category 1 is possible?
Last reply by Willy_Coyote, -
- 3 followers
- 2 replies
- 165 views
I downloaded this: I've never used Pages before, how do I set permissions for certain fields? For instance I want only me to be able to set version and status. Thanks
Last reply by Square Wheels, -
- 2 followers
- 3 replies
- 152 views
Does anyone know how to rearrange the order on 4.0 of the links on the main forum menu bar (IPS Clients, Marketplace etc in this forum)?
Last reply by AutoItScript, -
- 2 followers
- 4 replies
- 161 views
Hi Guys, so I've upgraded to the latest 4.0 Version. A few questions though: Why isn't the like button not showing next to each post? I cannot find a setting to enable this feature below the avatar picture the profile fields gender and interests are being listed - is there a way to turn it off (besides converting the skin to full manual mode and editing the template) Thanks for your help!
Last reply by DReffects2, -
- 0 replies
- 170 views
Hi I'd like to find a free responsible tabs script that would be compatible with IPB 4.0 (IP Content now Page) and that doesn't mess up the default skin. I have tried a few but they all use bootstrap and when I apply it in a page my website layout becomes broken. Thanks!
Last reply by Luc Wolfe, -
- 6 replies
- 230 views
Im showing latest forum posts in a block on my frontpage. However, instead of showing the entire title of the post, I only want it to show a max number of characters. How would I go about doing this? Code is as follows: {wordbreak="$topic->title"} Thanks!
Last reply by kevinsuave, -
- 1 follower
- 1 reply
- 196 views
When ever I double post on a thread it merges the two replies into one. How do I revert this setting, I do not want them to be merging.
Last reply by AutoItScript, -
- 1 reply
- 189 views
Hi everyone, I submitted a support ticket, but I do not expect to get an answer any time soon due to holidays and the timezone difference (ID: 920659). Bord url: www."domain".com/community Version: IPB4, latest as of writing Using CloudFlare Whenever I get to the point in the installations where it create the database etc, it just redirects to the root url, www.domain.com. Looking through the requests, it looks like it is making a http request which is being redirected which gives a 302 status. I have tried removing htaccess files which potentially could cause this issue. I tried enabling developer mode on Cloudflare, and combining it with removing the .htaccess file.…
Last reply by MrE, -
- 1 reply
- 176 views
I want to make a very small piece of css about the site of the submit topic button, that has an icon,color,text. <--- pretty easy. But i also want to tie it to a number value. The css should change depending on the number value. So if value is between a and b show code 1 - If value is between b and c show code 2 etc. With an option for clicking a button on it, or within a thread to increase the number value. And then have it reset daily. ^^ The reason for this would be to create a kind of alert system based on the collective emotion of my forum members, So if i made the button on topic to a genre, for example end of the world genre. The userbase could discuss the conte…
Last reply by wmarcy, -
- 1 follower
- 10 replies
- 1k views
I want to add a menu item that links to an external site. I've seen several tutorial but they all appear very old and don't work with the current version. There has got to be an easier way to do this, than paying 40 for the Pro Menu mod. Thanks
Last reply by Tracy Perry, -
- 1 follower
- 0 replies
- 148 views
Is there any way to disabled video uploads to Gallery? I want to create a separate space for video uploads, not populate the videos into the image gallery. Thanks! UPDATE: Never mind, I found it, ACP-Members-Groups-"group name"-Gallery Flip the switch "Can upload movies?"
Last reply by JohnCourt, -
- 1 reply
- 169 views
Not sure what I'm doing wrong here I just installed 4.0.9.2 then reactivated my Pages license and uploaded the 'cms' folder to Applications on the server Now when I look at the Applications section in the ACP I just see this: Can anyone tell me what I'm doing wrong?
Last reply by Adlago, -
- 2 replies
- 170 views
Hi I noticed that on this official forum , the toolbar when we post has a nice look : whereas on our forum (fresh install) it looks weird : How can we get the same appearance as on this board ? Tx a lot for your help
Last reply by Durango, -
- 1 follower
- 1 reply
- 205 views
When you click the title of a thread, with posts in it, it always brings you to the first post on the first page of the thread. Should it not bring you to the first unread post? I'm sure in did it IPB 3.x.x
Last reply by steve00, -
- 9 replies
- 325 views
My forums are running very slow, just wondering if anyone else is having problems with slow running since 4.0 update? Many members are claiming to be getting this error. No data received ERR_EMPTY_RESPONSE
Last reply by salue, -
- 6 replies
- 245 views
Can anybody tell me how to set up Commerce for simple donations to the site? I want to do a simple "Donate $5 and get privileged member status for 30 days and then automatically go back to a normal Member after the 30 days. I had this set up previously with Donation Tracker from DevFuse, but I am hoping that I can do it myself this time easily, but don't know anything about setting up the Commerce application Thanks for any help in advance
Last reply by MADMAN32395, -
- 1 reply
- 138 views
IPS 4 adds a new sign in or login invitation after the topic content or comments to raise community members. What's the code to add in a template to generate the login or sign in invitation? Thanks!
Last reply by sobrenome, -
- 2 followers
- 4 replies
- 197 views
Is there any way in 4.0 to jump back up to the top of the forum without using the scroll bar?
Last reply by GrooveOnBeat, -
- 1 follower
- 3 replies
- 150 views
Is it possible to remove the descriptions of forums from mobile/tablet theme of 4.0 and let it remain on desktop?
Last reply by Trevor Carey, -
- 3 replies
- 155 views
I was editing the group icon to the admin group, once i clicked save the group completely disappeared from the group list and all members in the admin group have been moved to guests. Now when i try to access members on the ACP i receive this error.
Last reply by tAPir,