Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,562 topics in this forum
-
- 1 follower
- 8 replies
- 393 views
The above is from 3.X. How do we do that in 4.0? I want to add CSS code to certain Pages templates only.
Last reply by sobrenome, -
ips 4 search
by W4L- 1 follower
- 1 reply
- 173 views
Does anyone have a solution to make the search work ? mine cant find anything ... i use imdb numbers in every topic and its a very popular way for my members to find topics , but the new search cant even find a 6-10 digit number . i love ips 4 but this is the biggest flaw to my community atm . i have read about sphinx but from what i have been reading its not much of an improvement . if anyone has advice on how to make the search work it would be amazing . thanks
Last reply by jcdesign, -
- 2 replies
- 199 views
Since the recent updates all member's posts seem to be automatically merging when they follow each other. Is there any way I can disable this feature entirely as my site relies on certain mechanics which this is now preventing. Thank you in advance.
Last reply by TuffFishUK, -
- 1 follower
- 0 replies
- 145 views
Is there any way to show how much credit a user have in their profile and profile popup?
Last reply by jcdesign, -
- 1 follower
- 5 replies
- 182 views
I read a topic, and leave it. Then I later decide to go back into the topic (there's been no new posts) but I want to go directly to the last read post where I was previously. How can this be done, without going to the first post on the last page and having to scroll all the way to the end to reach the REPLY box.
Last reply by newbie LAC, -
- 2 replies
- 211 views
Hello, I just purchased myself an IPB license today, I am currently running MyBB on my site. I installed IPB4, However i cant find any converters to convert from anything to IPB4. How do i go about converting from MyBB 1.8 to IPB 4.0.9? Thanks guys.
Last reply by Phaze, -
- 1 follower
- 9 replies
- 527 views
I have recently been contacted by a customer of mine who bought a theme from my site. The customer is on the IPS cloud servers and recently had issues trying to install my theme, likely due to it's file size of 782kb (the theme contains numerous images). I've been told they were denied support via IPS, and were instructed to contact me instead. Their issue is as follows: Some of my themes exceed 1MB in file size due to additional theme resources. I can't reduce the file size unless I remove images from my themes and tell all of my customers to manually add the files themselves, which is less than ideal. All other customers have been able to install my themes without an…
Last reply by Rhett, -
- 0 replies
- 180 views
I wonder if it's possible or if someone has been able to create something like this with pages: http://bnstree.com/BM/ https://github.com/dakaringer/BnSTree2 (a lot of JSON in the package), or is Pages mainly/only HTML?
Last reply by Arai, -
- 5 replies
- 252 views
I am the site administrator and for some reason whenever I go to products there is no option to add anything. There was before. What can cause this?
Last reply by Cameron Horsley, -
- 1 follower
- 3 replies
- 185 views
Is there anything in 4.0 to like a post or thank the poster?
Last reply by Kevin Carwile, -
- 2 replies
- 199 views
I get this errocode everytime I try to access MODCP: Something went wrong. Please try again. Error code: EX1064 Please help
Last reply by Oyabun2012, -
- 3 replies
- 240 views
To create Facebook's follow button they say you should add this Javascript to your page: <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.3"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script> And then put this code where you want the button to appear: <div class="fb-follow" data-href="https://www.facebook.com/MyFacebookPage" data-colorscheme="light" data-layout="button" data-show-faces="false"></div> …
Last reply by irafa, -
- 1 follower
- 2 replies
- 182 views
How does one get tagging a forum member working using the @xx format please.
Last reply by Kev Collins, -
- 0 replies
- 176 views
I was replying to that topic above and got this:
Last reply by DrinkSmokeGolf, -
- 1 follower
- 4 replies
- 445 views
Anyone have any thoughts on how to not allow gifs to be uploaded as an avatar or profile photo? On the latest version there is an option to only allow certain file types to be uploaded but it doesn't seem to affect this area. Thank you!
Last reply by Tracy Perry, -
- 1 reply
- 199 views
What could be causing this? I have removed all plugins except for forumicons! Thanks in advance
Last reply by Oyabun2012, -
- 0 replies
- 176 views
Hello, is there a way to have notifications be sent to a group of my choice, when a user submits a support request in the "Contact us" area? I dont mean email requests either. I am looking for either a PM notification on the forums, or a direct notification on the forums. I am using 3.4.8.
Last reply by Jswerv3, -
- 3 replies
- 194 views
Hi, previously it was a breeze to select several message to manage (for example - delete messages, etc). I cannot see where that can be done now. Can anyone help? I think the PM box has suffered a huge downgrade from 3.4.x to 4.x. Regards
Last reply by xtech, -
- 2 replies
- 245 views
Where is all the Footer forum stats like forum post count online users ect. Where are all the side blocks for stuff like top posters ect. And how do i enable topic icons to show when a topic has new post. Where is all this stuff ?
Last reply by Asley Foster, -
- 5 replies
- 426 views
Only on a custom skin - I can't figure it out. Guests are being created as members on every visit. This is stopping registrations as the login / sign up bars aren't working.. Tried disabling plugins and everything, nothing. switch to default skin and it is fine. I tried reverting my changes to the userBar template, as I thought I'd flubbed an if / else combo, but nothing changes. Also, why would it be creating accounts? So confusing.. Help!
Last reply by Kevin Carwile, -
- 2 replies
- 201 views
I searched the web, search the community and to no avail I couldn't find the answer. I want to add HTML to the description (and not a <> code filter) but actually html for a game tracker link. Regards
Last reply by Kevin Carwile, -
- 1 follower
- 5 replies
- 443 views
I want Blogs to show as Members Blogs and there does not seem to be a way to change that in the ACP unders Applications / Blogs
Last reply by TheSonic, -
- 0 replies
- 138 views
Has anyone created a "new content" Pages block to show the latest posts related to a user, similar to "New Content" page? I would like to have a block like this to show in the fórum índex for the registered users.
Last reply by sobrenome, -
- 4 replies
- 183 views
Does anyone know how I can add another file type to the upload system? I can't find the setting anywhere.
Last reply by gbstn10, -
- 1 reply
- 213 views
Simple request, it would be awesome if we could choose "Apps" from the drop down so we can customize them that way.as well. In 3.4.7 I turned off all of the default "tabs" and put them all in a menu "folder" and now they are all URLs. It would be nice to be able to choose them from a drop down instead of the other way around. Right now I'm still looking for how to reenable them in the menu. >_>
Last reply by Morrigan,