Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- PHP 8.2 Thread
- Last reply by taz.de,
22,537 topics in this forum
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- 1 follower
- 8 replies
- 269 views
Hello. In mu site, users have to login 4-5 times before they get in. Sometimes it gives CSRF_FAIL. It really annoying. Anyone else having this issue? I have ticket 914189, but havent got responce for days.
Last reply by MADMAN32395, -
- 1 follower
- 2 replies
- 178 views
When a moderator delete posts at my forum, the post going be lost. Is it not possible for when admins and/or moderators delete posts it comes in a "trashcan forum"? For example: A page of forum section what only teammembers can see en where al deleted posts and topics are to find. Is this possible?
Last reply by Storyteller, -
- 0 replies
- 224 views
I upgraded from the last version of ipb 3 to ips4 and now my site looks like this. Admin control panel does too. How can I fix this? https://www.dropbox.com/s/vfvrltfpn9uxdea/Screenshot 2015-06-28 11.05.30.png?dl=0
Last reply by gc_chick, -
- 0 replies
- 143 views
How do i move a topic from one forum topic to another one i just created
Last reply by Reality Capture Experts, -
- 1 follower
- 0 replies
- 130 views
When we try to set a recurring event every 6 weeks it displays as weekly. Below are the settings. Don't know why the summary dates are different. We can set an event every 28 days and it displays every 28 days. Has anyone any ideas please. Thanks.
Last reply by Kev Collins, -
- 2 replies
- 246 views
The IPS lightbox in version 4 is sligtly different from version 3. Version 3 documentation is here: https://www.invisionpower.com/support/guides/_/advanced-and-developers/user-interface/using-lightbox-r197 To trigger the lightbox on version 4 we have to use 'data-ipslightbox', and not the "rel='lightbox'" anymore. But how to add multiple images on the lightbox to trigger the 'before' and 'after' buttons?
Last reply by dimitris_gr, -
- 0 replies
- 187 views
Hi, I am currently looking for a way to extend the current wysiwyg-editor by adding some buttons. Is it possible without hacking the core files? Or if it's possible to swap out the current one. Nvm. Figured it out.
Last reply by stig olsen, -
- 4 replies
- 205 views
I was playing in the ACP in archiving topics. By chance, I pressed "archiwuj Topics" and temtach I have such a thing: http://scr.hu/4j6u/6bwnk. How to undo the archive topics? Because half of topics blocked me, and disappeared.
Last reply by playxmaniac, -
- 0 replies
- 155 views
Can someone provide some help regarding how to setup email on a VPS for IPB? I have no experience setting this up. I have successfully installed IPB onto my site, which is running an Ubuntu 14.04 VPS with nginx. My DNS setup is that I'm with Namecheap and have just pointed A records to the IP, but I'm not familiar with how to configure email for this. What do I need to do from here to get IPB + emails working on my server? EDIT: I figured it out - though I'm having an odd problem getting the same setup working on my main VPS.
Last reply by Astrals, -
- 1 follower
- 0 replies
- 136 views
I submitted a ticket to IPS already, but figured they won't get to it for some time, so I was hoping someone here could help me with this. I've had 3 members, in the past 2 days, report they are not able to download any files from my downloads system, while on their mobile device. They can download just fine from a desktop site though. All users are on Android 5.0+, using Google Chrome as their browser. I had one of them record a video of the issue they are experiencing, as I am not able to replicate it:https://youtu.be/GA-kYqUmiOw WhenI tested, everything works just fine. User testing for me, reported they were able to download a file, with Firefox, using request des…
Last reply by catbreadbat, -
- 1 reply
- 155 views
Hello.. I want to click on a thumbnail and opens a window and not download like a picture to pc. How can I do that;
Last reply by sobrenome, -
- 2 followers
- 3 replies
- 208 views
Hi. New to IP Board and I see this option for Support in my main navigation. But when I click on it I get an error message as follows: The page you are trying to access is not available for your account. Is this not part of my package? Is this something I have to turn on? It looks like it's sort of a built-in support / help desk - which is awesome and what I need (in addition to the forums). http://iawip.ipbhost.com/ Thanks in advance for guidance, support, help on this. Chris
Last reply by IMCHRISJAEGER, -
- 1 follower
- 1 reply
- 164 views
When the legacyParser rebuilds earlier posts half of the time is spent by HtmlPurifier in two calls that are made in system/Text/parser.php. Any particular issues that've caused you to do this? Do you consider both calls really necessary? public function parse( $value ) { /* HTMLPurifier - remove bad stuff and make sure HTML is well formed */ if ( $this->htmlPurifier !== NULL ) { $value = $this->htmlPurifier->purify( $value ); } ... /* HTMLPurifier again, to catch anything bad from bbcodes */ if ( $this->htmlPurifier !== NULL ) { $value = $this->htmlPurifier->purify( $value ); }
Last reply by TSP, -
- 1 reply
- 279 views
Is it possible to change the default font for the entire website? The only things I have found on the web were for 3.4 or so. I would like to change the font to Roboto. vigilantsurvival.net
Last reply by NatanPL, -
- 1 follower
- 4 replies
- 315 views
Hey, I've managed to remove index.php from URL. However I need to remove articles.html for even better URLs. Any insights into how I can do this?
Last reply by stig olsen, -
Hello, I did like to add a mysqli request, in a database. So I can create this request in a custom block, then I add this block in the template. The problem is that I need the record's id, as a parameter for the sql request. How can I do that, please ?
Last reply by action-reaction, -
- 3 followers
- 5 replies
- 210 views
My users are having issues since the 4.x upgrade where they click to reply to a post or create a new topic and 30 seconds will pass before the action completes. I didn't have this issue on 3.x and my server resource utilization is very low. Is there a setting or something I should look into?
Last reply by AutoItScript, -
- 1 follower
- 2 replies
- 242 views
I have created a page and I will like to see how many times its viewed? any solution ? should this not be a regular feature?
Last reply by Adriano Faria, -
- 0 replies
- 144 views
Hi guys, a simple question: in InVision 4 is there a way to show page generation time like in 3.4? Thanks in advance.
Last reply by NikyAT1, -
- 1 follower
- 6 replies
- 302 views
The title says it all, I completely misunderstood this portion of the 4.0 upgrades and now our entire community shows emails as default display names, is there anyway to do a global change to show the old display names instead of emails? Thanks for any help.
Last reply by JohnCourt, -
- 1 follower
- 8 replies
- 325 views
Hi. It is possible to autodetect a user language? Someone told me that is possible, but I want to confirm it because in my forum my language isn't being autodetected (my language is portuguese but always load the english language).
Last reply by Ali Majrashi, -
- 1 reply
- 191 views
After updating to version 4, all attachments do not work !! I have url like "applications/core/interface/file/attachment.php?id=27026" Help!
Last reply by 3DKiwi, -
- 1 reply
- 165 views
I've enabled "Force posted links to open in new windows?" in Posts settings. But all the links are openening in same windows. Anyone know how to let links open in new windows in Blog posts?
Last reply by Kurdism, -
- 0 replies
- 154 views
I hope I am in the right place, as I am a baby learning to crawl, but hopefully, with your help, that won't take too long. I have a Technical site (High engine automobile Technical site for Mercedes, Volvo, BMW, Lambo, Ferrari, all the ones that cost at least 6 figures to own and drive....and especially service). Currently, I have switch my site to a higher site in complexity and now I need help having some things explained. Here is the main question. WHAT DO i NEED TO IMPROVE MY SEARCH ENGINE? I know the talent is here, and know I'll get what I need by asking, that is, if I happen to be in the correct area to ask. I need someone to look over my site and tell me what …
Last reply by mbdoctor, -
- 0 replies
- 157 views
How do I fix this. No one can upload new profile images. Thanking in advance for any help.
Last reply by Sunlite,
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