Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 335 views
On desktop, you can see all our forums On mobile, only some forums appear: I cannot for the life of me find the option(s) in Admin CP to fix this? Can anybody help?
Last reply by AndreasW, -
- 1 follower
- 8 replies
- 475 views
Hello, 🙂 When viewing my community on my iPhone (in Safari, not in the app), I only see three buttons : search, create and streams... Is there a way to add PMs and Alerts ? Thank you. 🙂
Last reply by SecondSight, -
- 1 follower
- 1 reply
- 281 views
AdminCP > Commerce > Subscriptions > Subscribers The info seems to break the response layout, you can't see the expiry dates when using an Safari iPad, the table goes off the page without scroll bars or wrapping. Happens in landscape and portrait modes.
Last reply by Morrigan, -
- 1 reply
- 325 views
I set all my forums' permission so that guests can only read topics, but guests can reply and register later. How do I stop that?
Last reply by Morrigan, -
- 3 replies
- 417 views
I have a simple IPB site that's broken and unusable after a supposedly simple migration involving an account-account transfer on the same host (no DNS changes). There were no errors during transfer of files and databases, and conf has been updated accordingly. However, the new site after changing the addon domain settings in cPanel displays without any formatting whatsoever. I'm at the very end of my wits trying to figure this out and obviously any sort of reinstall is not possible on an active site. There's only one other guy who had this issue and he didn't seem to have found a resolution I tried toggling designer mode but couldn't disable it, only doing so a…
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 292 views
I have a dark mode When in a thread the like button is so feint How could I make it a bit easier to spot/see? Does anyone know how I darken or colour this grey?
Last reply by Sheffielder, -
- 3 followers
- 14 replies
- 895 views
... if allow remote images is set to false. We would like no remote images, yet with the special supported embedded links (things like facebook, twitter, youtube, gfycat, etc.) I'd like those to continue to work as they did in 4.4. Is this a bug? In 4.4, we had remote images disabled, yet still saw these embedded links.
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 415 views
The search results in the personal messenger still seem to be limited in scope, either by time or maybe the number of results. I'm running 4.4.x at the moment, and looking to update soon to 4.5. Has this been addressed in 4.5? I could have sworn this was addressed in an earlier release, but apparently not? And if this limitation is still in place, what's the easiest way for me to allow for more search results? This is really hindering my ability to find relevant content in older messages (my forum has been online since about 2001!) Thanks in advance for any insight.
Last reply by alexxis, -
- 2 followers
- 21 replies
- 1.5k views
Am I blind or was the option to delete the name change history of a member removed from the ACP after the 4.3 member profile update? I can't even find a place to view it?
Last reply by waccoe.com, -
- 1 follower
- 5 replies
- 485 views
I just got this from Facebook. How will this impact the Facebook login? Will you have this updated in time? Do I need to do anything?
Last reply by bfarber, -
- 1 follower
- 2 replies
- 404 views
Just upgraded from v4.5.3 to 4.5.4 and can't log out of the ACP...no drop down happens when clicking your admin avatar or drop down arrow top right of ACP...plus ACP search doesn't work...since going to v4.5 my site has always been stuffed with one issue after another and fixes just cause other issues. Can't even log a support request within the ACP No one can post or start a thread...site is now stuffed IPS is rapidly becoming a dog of a product...I am furious, I am frustrated, should have stayed with Xenforo 🥵
Last reply by Matt, -
- 1 follower
- 8 replies
- 461 views
Hey guys, Facebook sent me this alert, and I'm not sure what to make of it. Do I need to do anything? I use FB integration on my forum for users to sign in. All the changes are located here: https://developers.facebook.com/blog/post/2020/10/14/required-migration-token-based-access-user-picture-oEmbed-endpoints/ Thoughts? Is there anything I have to do? I don't quite understand 😆 Any help would be greatly appreciated. Thanks!
Last reply by bfarber, -
- 0 replies
- 305 views
how would I make a simple contact form to work with forums using pages I am using a contact us button on the page as it would be used to contact us instead of using messenger.
Last reply by Drewfus, -
- 6 replies
- 759 views
I've struggled trying many different format permutations and nothing works to specify the secondaryGroups parameter in the Edit Member API call: https://invisioncommunity.com/developers/rest-api?endpoint=core/members/POSTitem Specifying [n,n] does NOT work. Does anyone have a working example to set it? Does it need to be in some particular physical format?
Last reply by Richard Kiessig, -
- 2 followers
- 10 replies
- 791 views
Hi guys, After migrating from vb4 everything works fine except redirecting from existing blogs and articles. Vbulletin was installed to mysite.com/forum, but blog and articles located outside "/forum" (this is a standard VBulletin feature). VB4: forum - mysite.com/forum, blog - mysite.com/blog, articles - mysite.com In the database I found tables: convert_apps, convert_app_sessions, convert_bbcode_mediatag, convert_custom_bbcode, convert_link_pms, convert_link, convert_link_posts, convert_link_topics, convert_logs I don't see any information about matching old and new blogs and articles... where can I find this information? Obviously, we…
Last reply by Stuart Silvester, -
- 1 follower
- 9 replies
- 772 views
Only with me now my board have a 8.8gb mysql? This is happen after i update to 4.5, have any method to reduce the space?
Last reply by 403 - Forbiddeen, -
- 1 reply
- 374 views
Hey guys, I thought I'd put this here since the 'contact us' area works for me but the client area is locked (gotta find me password again) and any help is good help. So, tonight I got told by the folks who use my forums that this error kept popping up for them: [[Template core/front/global/favico is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] So I went to check it out and was faced down with this error, now, the thing with this is that when I refresh it once, the AdminCP decides that I can access the stuff, but the formatting is scuffed. Here is an image of what is showing when it…
Last reply by Rhett, -
- 1 follower
- 0 replies
- 240 views
I remember there talked about use extra field to create clubs categories, but the search funcionality is so not friendly, I can't find what I want. Which field should to use for categories purpose? Checkbox set or select box, which is the difference? 🤔
Last reply by kmk, -
- 1 follower
- 5 replies
- 444 views
I've setup a new Twitter account and sorted out my developer account. I'm able to promote to Twitter but, the Tweets are not turning into or showing as links? Wasn't it the case (before), if you promoted to Twitter, it showed the image, and the Tweet acted as a link with a preview of the post? Now all I get is a Tweet with a preview of text and a hyperlink which looks awful, but it does show an image. I've also noticed when using Twitter Card Validator that no images show on my links? I can only add a sharer image which is then displayed, obviously this is no good as you want to grab the attention of users with engaging images.
Last reply by Dean_, -
- 11 replies
- 548 views
Hello, when im disabling IN_DEV mode, my custom loaded JS doesn't work.. What is a reason? I'm loading they in my apps modules and in IN_DEV everything is good. For example: \IPS\Output::i()->jsFiles = array_merge( \IPS\Output::i()->jsFiles, \IPS\Output::i()->js( 'somthing.js', 'appTest', 'front' ) ); File is located in: appTest>dev>front>somthing.js
Last reply by Adriano Faria, -
- 2 replies
- 318 views
Helpers - Form - function CustomTemplate() (part) foreach ( $this->elements as $tab => $elements ) { $html[ $tab ] = ''; foreach ( $elements as $k => $element ) { if ( $element instanceof Form\Matrix ) { $html[ $tab ] .= \IPS\Theme::i()->getTemplate( 'forms', 'core' )->emptyRow( $element->nested(), $k ); continue; } if ( !\is_string( $element ) and $element->error ) { $errorTabs[] = $tab; } $html[ $tab ] .= ( $element instanceof \IPS\Helpers\Form\FormAbstract ) ? $element->rowHtml( $this ) : (string) $element; } } $templateArguments = array_merge( $args, array( $this->id, $this->act…
Last reply by bfarber, -
- 1 follower
- 4 replies
- 430 views
Hello, in my community users are able to upload images/files to the forum, but not to private messages. But it is possible to bypass this restriction: Start a new topic in the forum and upload the image Insert the image into the topic Copy the inserted image into the clipboard Start a new private message and paste the image from the clipboard into the editor Submit the private message Cancel the new topic -> Image is now a valid attachment of the private message (tested with IPS 4.5). Is this expected behavior? Kind regards, Stefan
Last reply by desti, -
- 5 replies
- 645 views
Hi everyone, I am forced to finally upgrade to Invision Board 4 as my hoster is going to remove PHP 5.x support and Invision Board 3.x does not seem to run on PHP 7.3 Which is fine, as I wanted to upgrade a long time ago. Unfortuately, my hoster is also removing MySQL altogether, replacing it with MariaDB. Does anyone have experience with running IP.Board 4 with MariaDB and if so which version and what are the caveats?
Last reply by AndreasW2000, -
- 1 reply
- 297 views
My forum: Link Version: v4.5.3 Formatting On the forum, when you chance the style on fonts (colours/bold) etc they don't appear to be formatting correctly and are showing up as it would in the source. Is there a setting somewhere that I need to change or could there be an issue somewhere? Auto Logging In. I have a few members, one in particular (see post) complaining that everytime he comes back to the forum he has to log in despite saving his details to keep him logged in at all times. He claims if was fine until the update. I have suggested it could be his settings/browser but he claims he isnt having the same issue on any other forum he …
Last reply by CoffeeCake, -
- 2 followers
- 2 replies
- 371 views
Hi Guys, I've looked at member group settings but I just can't find a way to block new members posting links. I want to restrict it for a month. I'd be very surprised if it can't do this?
Last reply by CoffeeCake,