Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Remove test installation that doesn't exist
- Last reply by georgebkk,
22,547 topics in this forum
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BOTS
by breezy1941-
- 1 follower
- 2 replies
- 327 views
BOTS sitting on login page, but never logging in or registering, or doing other than sitting there. Can you help get rid of them or suggest what I should do, please? Thank You!
Last reply by breezy1941, -
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- 2 followers
- 29 replies
- 892 views
Please Fix!
Last reply by My Sharona, -
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- 3 replies
- 81 views
Can you please look into a fix for this issue, which affects both Mobile and Desktop versions of any forum post that includes a quote (this happens on nearly every thread in my forum). Example URL: https://www.celiac.com/forums/topic/158184-link-between-celiac-and-globulin-or-eosinophils/ View Issue on PageSpeed Insights: https://pagespeed.web.dev/analysis/https-www-celiac-com-forums-topic-158184-link-between-celiac-and-globulin-or-eosinophils/do1q1usgq0?form_factor=mobile Error: Links are not crawlable Search engines may use href attributes on links to crawl websites. Ensure that the href attribute of anchor elements links to an appropri…
Last reply by sadams101, -
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- 1 follower
- 18 replies
- 195 views
DivisionByZeroError: Division by zero in /var/www/563514d3-8ae0-4e69-a562-14d8a16e05cb/public_html/uploads/template_109_332e5eb3dbfb47dce95fbfdfc706f0dc_editor.php:621 Stack trace: #0 /var/www/563514d3-8ae0-4e69-a562-14d8a16e05cb/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_core_global_editor->image('topic_content', '0', 0.0, '0', '0', NULL, NULL, 1.0, 1.0, '', '''') #1 /var/www/563514d3-8ae0-4e69-a562-14d8a16e05cb/public_html/applications/core/modules/front/system/editor.php(91): IPS\Theme\_SandboxedTemplate->__call('image', Array) #2 /var/www/563514d3-8ae0-4e69-a562-14d8a16e05cb/public_html/system/Dispatcher/Controller.php(107): IPS\co…
Last reply by Grafidea, -
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- 3 followers
- 8 replies
- 310 views
My site is very slow right now, it takes about 10 seconds after I click on a topic name to see the topic. Clicking the notification bell doesn't display notifications. I see the progress wheel turn and nothing.
Last reply by Jim M, -
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- 2 followers
- 7 replies
- 87 views
I have another problem. If I have a public club in which I create a database for club moderators only, then anyone (including users who are not members of the club) can read the database. If I revoke the rights in the ACP in the database permissions, they can no longer access it, but they see it permanently under unread content in the activity feed.
Last reply by Jim M, -
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- 4 followers
- 10 replies
- 311 views
Good afternoon, Does anyone have any ideas why I can't upgrade in the admin panel like I could in previous versions? It wants me to do the upgrade manually.
Last reply by Marc Stridgen, -
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- 2 followers
- 2 replies
- 54 views
Hi there Whats the best way for a user to get a PM on the platform when they purchase a subscription; such as: You're Now A Premium Member. It'll expire on X date. Manage your subscription here etc. How can this be done?
Last reply by teraßyte, -
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- 1 follower
- 1 reply
- 89 views
Users who want to reset their password in the forum for old accounts do not work. The email arrives with the link but then it does nothing. Any ideas?
Last reply by Marc Stridgen, -
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- 1 reply
- 43 views
I tried to create the poll but even I fill in the field but still cannot create, keep mention "This field is required" but I do fill in the required Topic
Last reply by Daniel F, -
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Hi, we just had a user reported that this user experienced four times redirect or self redirect on the same URL, however there is a query string of "?usingEditor=1&csrfKey=01c9e6d56e554d83713fa4f4bd1d3f38" And the editor would not or could not send or submit a reply, I notice this in the editor (screenshot with red box) I could not reply, however when I removed that query string, the actual URL, I can submit reply. So what makes it self redirect with that query string?
Last reply by Marc Stridgen, -
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- 2 followers
- 9 replies
- 293 views
Hello to everyone We would like to upgrade the invision from 1.7.4 to 1.7.15 and during the upgrade show the following message ( see image ) . Should worry do something or i can process with upgrade without any problem ? Just to notice that until now we had only forum pages events and the new purscase is with also blogs and gallery Many thanks in advance
Last reply by Marc Stridgen, -
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- 4 followers
- 27 replies
- 465 views
* I searched for a resolution to this and only found one Topic that was never followed up on or resolved. My apologies if I missed something, Since my daughter got an iPhone 15 all the photos she texts me will only upload and post as black on my Board. (I typically save those photos to my iPhone 7 photo gallery and access them from there.) They upload but appear as black boxes as the thumbnail and when posted. It’s only her iPhone. Photos taken with her iPad and her husbands IPhone 14 upload and post fine. I had her email me photos from her iPhone to my business email and my gmail account. When saved to my iPhone gallery from business email they still uploaded…
Last reply by mtlurb, -
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- 1 follower
- 9 replies
- 257 views
As we tried our updates to v4.7.15 we got some errors with the database and that there are 'some' fixes required. And while trying to do the fixes with the web gui it broke our complete forum. Lesson learned, I will take my time for the updates, but now with the update v4.7.16 it seems like urgent to do the update and we still have the issue with the database and even with manually adding the mysql statements it seems not to fix the problem, as the messages are the same even if I do some of the queries. We are on a self hosted version at a webspace hoster. Database Version 8.0.36-28 UPDATE `smn_core_modules` SET `sys_module_title`='' WHERE `sys_module_title…
Last reply by Marc Stridgen, -
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- 3 followers
- 38 replies
- 3.7k views
Hi, I think this guide is outdated as the OEmbed product no longer exists and is replaced OEmbed Read: https://developers.facebook.com/docs/features-reference/oembed-read/ I've set up the community with the App ID and App Secret yet still cannot get instagram embeds to show up. Do I need to submit the app for App Review? Even though I only just want standard access and it says "Ready to use" with standard access? Can someone help me figure out how to get this? Thanks!
Last reply by Marc Stridgen, -
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- 1 follower
- 2 replies
- 81 views
When a poll allows for multiple answers, the percentage are tallied as a percent of answers, when they should be tallied a a percent of voters? For example below, 53 voters out of 69 have selected the 2nd answer, that should be 76.81% and not 22.94%?
Last reply by David N., -
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Can you please add this to the next update? The following errors are generated by Google PageSpeed Insights for all links back to the original post in quotes: Links do not have a discernible name Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. Learn how to make links accessible. Examples of such links can be found on this page: https://www.celiac.com/forums/topic/158184-link-between-celiac-and-globulin-or-eosinophils/ and if you look at the "Accessibility" are for either Mobile or Desktop here you will see the details: …
Last reply by Marc Stridgen, -
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- 1 follower
- 6 replies
- 102 views
Last reply by Marc Stridgen, -
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spam posts 1 2
by Ihia-
- 5 followers
- 42 replies
- 925 views
Since the upgrade, our forum has been inundated with spam posts originating from our members' accounts. It appears that these spammers are utilizing our members' accounts to submit posts containing spam URLs. Despite our implementation of hCaptcha, the issue persists unabated. This influx of spam posts is not only disruptive but also undermines the integrity and usability of our forum for our genuine members. It is imperative that we find a solution to this problem promptly to maintain the quality of our platform and user experience. I kindly request your assistance in investigating this matter and implementing measures to mitigate the occurrence of such spam po…
Last reply by Marc Stridgen, -
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- 4 followers
- 8 replies
- 265 views
Hello 🙂 Do you know where I can modify the limitation value in red, at the bottom right of the below image ? Thank you :)
Last reply by Joel R, -
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- 2 followers
- 3 replies
- 183 views
I've been trying to post an image that readers can click and go to another site. I've tried several different ways and either the link doesn't work, or the image doesn't appear. First, can clickable images be posted on Invision sites and second, if they can be posted, HOW!? Keep in mind, I have absolutely NO idea what I'm doing and, if anyone chooses to help, I need it explained in the simplest way possible - LITERALLY the simplest, step-by-step instructions that even a small primate with a cognitive defect AND a traumatic brain injury would understand. ANY help will be greatly appreciated.
Last reply by Gary, -
- 1 follower
- 1 reply
- 138 views
I have a plugin that was purchased from the marketplace and the dev will not respond to repeated requests for the file since the marketplace closed. Question...is there a way to download the files from my server (hooka folder, index.hml and settings.php) for the plugin and make it into an xml that will work like the original xml file did? Thanks
Last reply by teraßyte,