Planet Hanyu Posted March 26, 2022 Share Posted March 26, 2022 Hi, I think this guide is outdated as the OEmbed product no longer exists and is replaced OEmbed Read: https://developers.facebook.com/docs/features-reference/oembed-read/ I've set up the community with the App ID and App Secret yet still cannot get instagram embeds to show up. Do I need to submit the app for App Review? Even though I only just want standard access and it says "Ready to use" with standard access? Can someone help me figure out how to get this? Thanks! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 28, 2022 Share Posted March 28, 2022 I will take a look at this at some point later today and see what I can find out for you. Facebook are making things harder to set up all the time unfortunately. Planet Hanyu 1 Link to comment Share on other sites More sharing options...
Planet Hanyu Posted March 30, 2022 Author Share Posted March 30, 2022 Thanks! Let me know what you find. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 31, 2022 Share Posted March 31, 2022 13 hours ago, Planet Hanyu said: Thanks! Let me know what you find. Havent had chance to look at this yet unfortunately, but it is on my radar Link to comment Share on other sites More sharing options...
Balto Posted April 4, 2022 Share Posted April 4, 2022 On 3/26/2022 at 5:49 PM, Planet Hanyu said: Hi, I think this guide is outdated as the OEmbed product no longer exists and is replaced OEmbed Read: https://developers.facebook.com/docs/features-reference/oembed-read/ I've set up the community with the App ID and App Secret yet still cannot get instagram embeds to show up. Do I need to submit the app for App Review? Even though I only just want standard access and it says "Ready to use" with standard access? Can someone help me figure out how to get this? Thanks! Hello, I have exactly the same problem and exactly the same authorizations in my Facebook App. Maybe we need the "ADVANCED ACCESS" instead of "STANDARD ACCESS" in the "Access level"? I have requested the advanced access, but I don't know if and when Facebook will authorize this. Is it possible to make it work without the Advanced Access? Thank you! Link to comment Share on other sites More sharing options...
Balto Posted April 5, 2022 Share Posted April 5, 2022 Update: I have requested the Advanced Access to Facebook, which has been authorized and now Facebook and Instagram embed posts work! The only problem I still have is that Instagram posts are blank after they get embed: Any idea what is causing this and how to fix it? Thanks! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 5, 2022 Share Posted April 5, 2022 Do you have an example post I can look at? Link to comment Share on other sites More sharing options...
Balto Posted April 5, 2022 Share Posted April 5, 2022 16 minutes ago, Marc Stridgen said: Do you have an example post I can look at? I have copied two links here: https://totallympics.com/topic/10978-nations-pages-template/?do=findComment&comment=462486 Link1 (video): https://www.instagram.com/tv/Cb9rcgEKrzH/ Link2 (picture): https://www.instagram.com/p/Cb8IxqarggV/ This is not an authorization problem, because after I have got the Advanced Access to the Facebook App's Oembed Read, the Facebook posts are now working (they weren't before I got that authorization). Thank you! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 5, 2022 Share Posted April 5, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Link to comment Share on other sites More sharing options...
marklcfc Posted April 5, 2022 Share Posted April 5, 2022 (edited) Where is the option to seelct oembed now? Not that it'll work Edited April 5, 2022 by marklcfc Link to comment Share on other sites More sharing options...
Balto Posted April 5, 2022 Share Posted April 5, 2022 47 minutes ago, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. I have updated them, please let me know if it works. Thank you! 10 minutes ago, marklcfc said: Where is the option to seelct oembed now? Not that it'll work As far as I know, there is no "option" to select oembed, you just have to copy-paste a Facebook/Instagram/Twitter link. With Twitter the post will be embed, with Facebook and Instagram it wouldn't without the Facebook App authorization. Link to comment Share on other sites More sharing options...
marklcfc Posted April 5, 2022 Share Posted April 5, 2022 5 minutes ago, Balto said: As far as I know, there is no "option" to select oembed, you just have to copy-paste a Facebook/Instagram/Twitter link. With Twitter the post will be embed, with Facebook and Instagram it wouldn't without the Facebook App authorization. I tried this months ago following the old guide and nothing ever worked. Absolutely clueless what to do with it Link to comment Share on other sites More sharing options...
Balto Posted April 5, 2022 Share Posted April 5, 2022 1 hour ago, marklcfc said: I tried this months ago following the old guide and nothing ever worked. Absolutely clueless what to do with it First of all, do you already have a Facebook app? From the Facebook developer page everything looks complicated and they ask you hundreds of information, but I have skipped most of the questions and they have accepted my request anyway. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 5, 2022 Share Posted April 5, 2022 Having taken a look at the description of the new access items, you would need advanced access, so would need to request that as you are not embedding only things you have posted on your own account Quote Advanced Access must be requested through App Review to access data owned by people outside your business. Link to comment Share on other sites More sharing options...
marklcfc Posted April 5, 2022 Share Posted April 5, 2022 (edited) 12 minutes ago, Balto said: First of all, do you already have a Facebook app? From the Facebook developer page everything looks complicated and they ask you hundreds of information, but I have skipped most of the questions and they have accepted my request anyway. I just have an app for login purposes, I was creating a new one for this but never worked Edited April 5, 2022 by marklcfc Link to comment Share on other sites More sharing options...
Balto Posted April 5, 2022 Share Posted April 5, 2022 18 minutes ago, Marc Stridgen said: Having taken a look at the description of the new access items, you would need advanced access, so would need to request that as you are not embedding only things you have posted on your own account Hello Marc, I have requested and obtained the Advanced Access on my Facebook App: Before requesting it, I was not able to embed any Facebook/Instagram post (here it was the error message I got). But now that I have the Advanced Access for Oembed Read almost everything works fine: Facebook posts are embed and correct, Instagram posts are embed but shown as blank. So I think this is a problem of Invision Community with the Instagram posts, and not of the Facebook App authorizations. So to summarize the situation is like that. With Facebook App Standard Access: Twitter posts are embed in the post and they work fine 👍 Facebook posts are not embed in the post ⛔ Instagram posts are not embed in the post ⛔ With Facebook App Advanced Access: Twitter posts are embed in the post and they work fine 👍 Facebook posts are embed in the post and they work fine 👍 Instagram posts are embed in the post but they do not work ⛔ Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 5, 2022 Share Posted April 5, 2022 I have created a ticket for you on this, so it can be looked at closer Planet Hanyu and Balto 1 1 Link to comment Share on other sites More sharing options...
Solution Stuart Silvester Posted April 6, 2022 Solution Share Posted April 6, 2022 The Instagram embeds now appear to be functioning correctly. A number of customers reported the same thing but the embeds were still loading in the software. This appears to have been an issue on Instagram. abobader and MeMaBlue 2 Link to comment Share on other sites More sharing options...
marklcfc Posted April 6, 2022 Share Posted April 6, 2022 How exactly do I get this working then? Link to comment Share on other sites More sharing options...
Balto Posted April 6, 2022 Share Posted April 6, 2022 5 hours ago, Stuart Silvester said: The Instagram embeds now appear to be functioning correctly. A number of customers reported the same thing but the embeds were still loading in the software. This appears to have been an issue on Instagram. I still do not see the posts directly in the post. Do you see the Instagram post embed in this post? https://totallympics.com/topic/10978-nations-pages-template/?do=findComment&comment=462773 This is what I see: And here is a video to show you what happens on my side when I copy-paste an Instagram link into the post: With Facebook and Twitter posts everything works fine, but with Instagram the embed doesn't show in the post. Link to comment Share on other sites More sharing options...
Stuart Silvester Posted April 6, 2022 Share Posted April 6, 2022 Yes, I do see it. Link to comment Share on other sites More sharing options...
Nathan Explosion Posted April 6, 2022 Share Posted April 6, 2022 I'm willing to bet that you have the "Facebook Container" extension installed in your Firefox browser. Without: With: If so, this is your friend: Link to comment Share on other sites More sharing options...
Balto Posted April 7, 2022 Share Posted April 7, 2022 8 hours ago, Nathan Explosion said: I'm willing to bet that you have the "Facebook Container" extension installed in your Firefox browser. Without: With: If so, this is your friend: No, I do not have Facebook Container installed in my Firefox (AGGIUNGI A FIREFOX means "add to Firefox" so it means this is not installed in my browser): But you are right, I also can see the Instagram posts on Edge and Chrome. Is there any other Facebook option I should change to avoid Instagram posts to be hidden? Thank you! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 7, 2022 Share Posted April 7, 2022 If this is being done by the browser, there is nothing you would be able to do on the site of facebook options to correct that Link to comment Share on other sites More sharing options...
Planet Hanyu Posted April 23, 2022 Author Share Posted April 23, 2022 I'm requesting Advanced Access now, will report back if it works. Marc Stridgen 1 Link to comment Share on other sites More sharing options...
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