Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
-
- 2 replies
- 510 views
I believe there are bots trying to upload things into my downloads section. I get about 30 of the below emails sent to me daily and it's starting to get annoying. How can I disable email alerts for this triggered error? #3D286/1 You are not allowed to upload files to this category. Error triggered by: Guest (IP ADDRESS) 06/09/2018 in Downloads
Last reply by senators24, -
- 2 replies
- 312 views
I'm not personally a fan of lightbox, is there a way I can turn it off everywhere in gallery? This includes when submitting images AND when viewing images. or is there no way to do so?
Last reply by AA15, -
- 1 follower
- 5 replies
- 287 views
Hey. I'm terrible with cSS or html. In one of my communities I need to hide the forum description text. I'm not talking about the main page with categories etc, but the forum page, for example this one: https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ So this text would not be visible. Can I use CSS to hide this ? or I have to modify the template. If so, can someone help me to know what lines of code to remove ? ?? ( I'm using the standard template )
Last reply by gabs007, -
- 2 replies
- 282 views
Hey, is it possible to have the plugins folder uploading to S3 too?
Last reply by ZLTRGO, -
- 3 followers
- 3 replies
- 536 views
I have a couple hundred users that have been assigned to a secondary group. I would like to remove that group from their accounts. is there a way to get that done which does not involve modifying each individual user? Thanks! Steve K.
Last reply by PPlanet, -
- 1 reply
- 266 views
Still at the old revision, and want to do the update, but worried about breaking stuff (which they always seem to do)... Issue at hand is that search results are all coming up empty - even after optimzing/rebuilding the search database... This was working previously (and there have been no system changes). Any suggestions on how to remedy?
Last reply by Faqole, -
- 6 replies
- 279 views
After a server change : if i move with the mouse on a user, then it comes a little tab with user panel information i think you know what i mean now it comes ,, there was a problem , loading this content " iam using apache backend and nginx reverse. Greetz
Last reply by milan122, -
- 1 reply
- 427 views
Trying to get first installation running and no page except index is showing up. Every other link 404's. Have an .htaccess file and mod_rewrite enabled, use_friendly_urls is on, but nothing seems working. I'm wondering if it's some PHP not sending variables type of issue. <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /404error.php [L,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule>
Last reply by djtide, -
- 1 follower
- 10 replies
- 390 views
I'm getting this error... [[Template core/global/global/includeJS is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Anybody help?
Last reply by TAMAN, -
- 0 replies
- 202 views
Is there a plugin that will take a non-square, uploaded record image and crop it into a square? In other words, I need the plugin to take the image and crop it's longest side to make it a square before it gets uploaded and saved to the server. If someone wants to develop such a plugin, PM me the price! ?
Last reply by LDDG, -
- 2 followers
- 1 reply
- 295 views
Hello everyone! I merge two databases, I do not understand what they mean: "Empty local data" Which one is local? "Reconfigure" How it works? What's doing? Thank you!
Last reply by Stuart Silvester, -
- 1 follower
- 4 replies
- 284 views
I want the Articles shown in Subcategories , to be displayed the same way they are displayed on the overview page, in that grid format. Is this possible? If it is, can someone tell or show me how, please? Or link to specific documentation to do it? This one first: and then this one:
Last reply by NoSpy, -
- 1 follower
- 4 replies
- 636 views
I get this message but only 1 message in the box. cant find where to fix this. any ideas?
Last reply by Joel R, -
- 3 followers
- 4 replies
- 305 views
After switching to SMTP method of sending mail, we frequently get 421 Timeout errors when sending mail. We switched on June 1 from using PHP method and sendmail on the server, to SMTP direct. Both methods are using AWS SES as the primary mail server. Once we switched we get many "421 Timeout" and "Mail could not be sent" errors. We send about 600 mails per day, well below the limits imposed by SES. The full logs in the IPS Email Logging are not much help unfortunately, containing only simple or sometimes no information: We can resend the mails in the Error Log and they seem to send without issue, not bouncing or having the same timeout is…
Last reply by BomAle, -
- 2 followers
- 1 reply
- 274 views
I have also decided to prune away any members who have not logged in for the past three years. I sent out an email to all members advising them that they need to login to the site if they want to keep their accounts. I have seen immediately a bunch of old accounts logging in on my online users page, but when I do the search for members who have not logged in since a specified date there are many names I have seen active who are being reported by that search result as inactive. Obviously this is a bit of a problem. Am I missing something or could there be an issue with my version of the software (4.1.17.1)?
Last reply by FZ, -
- 2 followers
- 1 reply
- 280 views
Hi i copied my files and DB to my testsite to give the upgrade another try. Unfortunately i run my site on SSL now I could fix the access to the main page via changing the url in conf_global.php But i can´t call the admin page or any login because it´s calling https all the time. Can someone point me in the right direction where to disable that. Thanks McLouis
Last reply by Aiwa, -
- 1 reply
- 657 views
Hi, I would highly appreciate if someone can help me with these 2 things. 1) When I go to chatbox settings in admincp I get this error: 2) People can register with usernames that already exists on the forums, how can I disable this? Please let me know! Thanks very much,
Last reply by Adriano Faria, -
- 1 follower
- 6 replies
- 438 views
I am the server admin, and am seeing this error in the IPB Admin: I have checked all server php.ini files, the root and site versions, and all are correctly set to display_errors = Off, yet I am still seeing this warning. Any ideas on how to fix this?
Last reply by sadams101, -
- 1 follower
- 4 replies
- 292 views
Quick question. Is it possible to have hidden forums that are not viewable on the main page - but are available if you have the direct URL. I want to hide something from the main view. EG, Imagine this fo.rum area hidden but if you knew... https://invisioncommunity.com/forums/forum/497-peer-to-peer-technical-support/ ...you would be able to access it
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 253 views
I cant find where moderators would be able to create Forums, not just in Teams.?
Last reply by Joel R, -
- 1 follower
- 2 replies
- 247 views
Example: $form->add( new \IPS\Helpers\Form\Radio('something', null, true, [ 'options' => [ 'opt1' => 'val1', 'opt2' => 'val2', ], 'toggles' => [ 'opt1' => ['text_container'], 'opt2' => ['text_container'] ] ]) ); $form->add(new \IPS\Helpers\Form\Text('text_input_id', null, true, [ 'placeholder' => \IPS\Member::loggedIn()->language()->get('text_input_placeholder'), 'minLength' => 1, …
Last reply by Numbered, -
- 1 follower
- 6 replies
- 243 views
I am using Invision Community v4.3.3 in our testing server. When I go to System -> Settings -> Login & Registration -> Methods, if I click on "Edit" next to MySQL Database I get "mb_substr() expects parameter 1 to be string, array given" in system/Http/Url.php line 823. If I turn off developer mode by setting "define( 'IN_DEV', false);", then I can access the externa MySQL settings. When I installed the IPS Developer Tools, I left in the "applications" folder only the following subfolders: calendar, convert, core, forums; I removed everything else since I couldn't see those in my installed applications folder on the server. I did that because i…
Last reply by bfarber, -
- 1 follower
- 4 replies
- 326 views
Hi @ all I wanted to update from 4.1.9 to 4.3.3, but I only ever get this error message
Last reply by bfarber, -
- 1 follower
- 7 replies
- 382 views
Hi, I would like to add an advertisement at the top of a page in particular, how can i do that ? for instance, an advertisement at the top or at the bottom of category "XXX", or topic "XXX" in particular... I had a look at this : but it doesnt seem to help, Tx for your help :)
Last reply by Robert Williams, -
- 0 replies
- 228 views
I've got myself into a dilemna :S I had an RSS scraper bot on Xenforo which scraped reddit and instead of assigning posts to a user it essentially posted them as if they were posted by the reddit user that posted them (ie. /u/reddituser) When I converted over to IPB all the topics now show as being posted by 'Guest /u/reddituser' Well stupidly I was merging some sub-forums into its parent forum and I inadvertently managed to moved all the topics from this RSS Scraper forum into the main forum merging genuine posts with scraped threads by all these Guest posters. Initially I thought okay, no problem... I'll just move all posts from the members usergroup…
Last reply by CSSlife,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
