Huh! It does kinda sound like you're saying to your customers that they are too selfish to help in the support forums. I'm sure you didn't intend to do that. But maybe not the best response IMHO.
I haven't had the time yet to properly calculate what the new price increase means for my communities and weigh the different pros and cons of both the new changes and existing features and so on. But it isn't looking good. I'll probably start looking for alternatives which is sad because IPS is a splendid community software. But it's getting harder and harder to justify its cost.