Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
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- 5 replies
- 824 views
Hi, we are still trying to migrate our board from Version 3.4.8 to 4.4.x and I restarted the process from scatch. I set up debian 8 on a virtual machine (because our provider runs debian 8 as well) and set up mysql, apache, php5, phpmyadmin. I created a new database via phpmyadmin an restored the backup of our live-board via mysql -u myuser -p database < mydump.sql, which also succeeded. After adapting the configfile to the new database credentials I accessed the url of the board and got a message, that said, that something with the database connection is wrong. Looking in the error.log of apache I found those messages: [Tue Feb 04 04:14:…
Last reply by Reinhold Uhrmacher, -
- 1 follower
- 6 replies
- 447 views
Hi, On my forum topic messages - with official theme or others themes - there are spaces around punctuation since I upgrade my invision cms to the latest version. If I edit the text, the spaces are not present. How could I fix this problem ? Thank you
Last reply by EricT, -
- 2 followers
- 6 replies
- 704 views
Would like to start one with popular topics for the previous week emailed to registered users. Does IPS 4.x provide or can anyone recommend a 3rd party solution? Would like to include topic, link back in the email and made a couple lines from the first post in the thread.
Last reply by bfarber, -
- 1 follower
- 3 replies
- 272 views
Just a question to see if someone is experiencing the same problem as I am. This is mainly for those using 4.4.x. When I look for a specific subforum via the ACP search field, I can only find those I created before upgrading to 4.4.x. Any newly created subforums after I've upgraded to 4.4.x (in my case I went from 4.3.6 to 4.4.9.2), or any subforums edited after the upgrade, don't show up in the ajax search of the ACP. Of course these subforums exist and I can access them from the admin and public sides, when I just browse to them. I've submitted a ticket already but since I have an extremely high amount of subforums they say this is something they can't di…
Last reply by SRFA, -
- 1 follower
- 0 replies
- 231 views
Hey everybody, I am doing some SEO Optimization at the moment and I am asking myself how the board has to be configured that it gets the best possible SEO Configuration. Meaning - Search Word in Title in the post, itself and do that tags have any influence on the SEO ? Thanks for your help in forward. HP
Last reply by hpcrazy, -
- 4 followers
- 10 replies
- 613 views
I was looking for the current German language pack and have not found anything in Marketplace. No German translations any more? Any external sources where the language pack can be downloaded / purchased?
Last reply by TheSonic, -
- 4 replies
- 318 views
Since we upg to 4.4.4 we intermittently cannot access the AdminCP from several browsers, platforms and both private and non-private windows. When one admin IS in, they can see that the log shows the admin access is successful, however, that admin just gets a reloaded admin login screen. Here is an apache access log of the admin access: 14.212.32.148 127.0.0.1 - - [20/Jun/2019:19:23:24 +0000] "GET /forums/admin/ HTTP/1.0" 301 - "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1 Safari/605.1.15" 14.212.32.148 127.0.0.1 - - [20/Jun/2019:19:23:24 +0000] "GET /forums/admin/?adsess=7pip9i62o5q2eq4r9dj375p…
Last reply by bfarber, -
- 1 reply
- 253 views
Has anyone had a problem with subscription when the client signs up and they make a payment but the invoice stays pending. This causes huge problems as it doesn't put them in the right member class. Really struggling Thanks in advance
Last reply by bfarber, -
- 0 replies
- 266 views
been searching for 3 hours can't find it where is the permissions for viewing the members online block?
Last reply by AmericanRev2, -
- 3 replies
- 261 views
How would I achieve the effect of stating a users device on postbit? (i.e Windows, Macintosh, Android, etc..)
Last reply by lantis, -
- 2 replies
- 289 views
Is it possible to have different currency subscription plans? I have enabled USD / EUR / GB in currencies, and these boxes do display on the admin page when setting up subscription plans, BUT if I select anything other than the site's default currency, it just displays on the actual subscription offer as 'price unavailable' (I have a Paypla account linked for payments which does accept multiple currencies) any clues how to set up different currencies for subscription plans? is it even possible? Thanks,
Last reply by Steve Silver, -
- 4 replies
- 258 views
But if I am developing a plugin, can I add furl somehow?
Last reply by desti, -
- 4 replies
- 317 views
Hi, does anyone know if there's a Norwegian language pack out there? No luck finding it.
Last reply by TSP, -
- 1 follower
- 3 replies
- 381 views
getting email like this from last ten days from 3 to 4 different email address but same website ad
Last reply by b416, -
- 1 follower
- 3 replies
- 249 views
After have requests closed, where I can find it again?
Last reply by Rhett, -
- 1 follower
- 2 replies
- 616 views
504 Gateway Time-out What this error means
Last reply by bfarber, -
- 1 reply
- 235 views
I want to setup a few clubs as administrator, then disable future creation by any group other than admin. But, every time I set the Maximum number of clubs allowed to create value to 0 and click save it defaults to unlimited.
Last reply by bfarber, -
- 1 follower
- 1 reply
- 319 views
I'm using the latest non-beta release of IPS 4.4.9.2. I went to upload a video today, which worked just fine. However, when I edited the video and tried to upload a thumbnail, that failed. It failed because IPS tried to load index.shtml from the uploads directory. I've uploaded a ton of video thumbnails into my community in the past without issue (but not this version of IPS). I don't recall Gallery ever requiring server-side includes in order to upload a thumbnail before. Shouldn't it be trying to load index.html (which does exist) if anything? I searched this forum looking for anyone reporting a similar issue and I couldn't find any. However, I…
Last reply by bfarber, -
- 0 replies
- 230 views
I have set up a subscription website and have had a number of people sign up today, but there seems to be a problem with the invoices going from pending to paid even though the related transactions are showing as paid. Because of this it is not updating their membership status. I am using paypal as my payment gateway and offer card as well as paypal. When I check in paypal it looks like the recurring payments are set up and fine. I dont understand why its not updating from pending to paid. Can anyone shed any light. Thanks
Last reply by Julian Jenkins, -
- 0 replies
- 207 views
Hello everyone, I've finally upgraded to 4.4.9.2; luckily all good from a tech pov. Now, I noticed the email title of renewals has changed to a standard "A new invoice #45827 has been created - Awaiting payment" I know I can change this by using the Language pack translation, however, I'd like to include the actual subscription name, for example: "A new invoice #45827 for Gold Membership has been created - Awaiting payment". I wonder how do you call up the subscription plan name, what language string do I need to use? (For example for the invoice number you use {$invoice->id}, so what do you use for the subscription or product name?) The previous version…
Last reply by PPlanet, -
- 1 follower
- 1 reply
- 272 views
We have one forum which we want to be visible to members but we don't want it to be indexed by ElasticSearch. Is there a way to do this? Thank you
Last reply by Daniel F, -
- 2 followers
- 2 replies
- 233 views
Hi, I', playing around with clubs and it seems that if I put any block while on a club page, it shows up in every club. That's bad. Are there any ways to add different blocks to different clubs?
Last reply by Daniel F, -
- 1 follower
- 7 replies
- 401 views
Hi All Not sure if this is the right spot, but we have some places where we have the following error. When inspection the urls: it shown the domain double shown: The page does not exist Error: 1S160/2 examples: Online users - filters to show logged in users: https://www.pc-helpforum.be/online/://www.pc-helpforum.be/online/?filter=filter_loggedin User Profile activity https://www.pc-helpforum.be/www.pc-helpforum.be/profile/42603-pietvis1962/content/ or admin user searches: https://www.pc-helpforum.be/admincp/://www.pc-helpforum.be/adminpchcontrol/?adsess=15e9f2d2e8f0742e6bf4b9a74343fc0c&app=core&module=members&controller…
Last reply by PCHelpforumBE, -
- 2 replies
- 360 views
Has anyone setup external file storage with Amazon S3? I can't figure out how much it might cost it's quite mind boggling! Could anyone help me? or if there are other file storage solutions. Thanks in advance.
Last reply by GlenP, -
- 15 replies
- 867 views
Is there a way to lock out a member? Leave their account open. But disable it or something so they can not access it? Thanks, ~saraJ
Last reply by GlenP,