Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 0 replies
- 240 views
Hi, how can I hide the author and topic infor in the topic thumbnail widget? What I want to do is only show the thumbnail and title. Thank in advance In the same widget I would like hide the number item too, I want to leave the space to show the title. I try to apply the css change, @media screen and (max-width: 979px) { .ipsCommentCount.ipsPos_right.ipsFaded { display: none; } } @media screen and (max-width: 979px) { .ipsType_reset.ipsType_medium.ipsType_blendLinks.ipsContained { display: none; } } But it cause 3 issues Orange: After apply the code, the Topics by Tags widget is affected. …
Last reply by kmk, -
- 1 follower
- 0 replies
- 291 views
Hi, where can I edit the Create menu? I want to limit the items available to be created... Thank you in advance
Last reply by kmk, -
- 6 replies
- 518 views
Need some help with website front page. It's broken after the 4.5.2 upgrade. https://fearless-assassins.com/ I am not sure what changed in 4.5.2 but someone, who has knowledge can help to fix it?
Last reply by WP V0RT3X, -
- 2 replies
- 382 views
First and foremost, thank you for taking the time to read the ramblings of an old man just trying to learn. When a topic is created in the forum application there is a check box that floats above all the posts; as shown below in Example 001 [Example 001] I tried to figure out the code here to remove the white box bordering that check box place that checkbox in the first post but only have it affect the forum threads and nowhere else on the community As to tidy it up so it looks more like [Example 002] (Image 002 is of the first post in the thread when created, the other posts have the box already within them) I am …
Last reply by Brian Klein, -
- 2 followers
- 10 replies
- 641 views
Hey! How can I set a theme as default for AdminCP in 4.5? Just changed font sizes in my default front theme, cleared cache and font sizes have been also changed in the AdminCP.
Last reply by Stuart Silvester, -
- 1 follower
- 3 replies
- 537 views
Hello I know this has been asked and answered before, but since time has gone by I want to know how to add Powershell Code to CKEditor color coding in 2020? Is there a builtin method meanwhile or any plugin for CKEditor? Thanks, Thomas
Last reply by Thomas P, -
- 1 follower
- 5 replies
- 350 views
Hi, I would like hide my website logo, thank in advance if anyone can share how to do it with css. The purpose is in mobile, just show the mobilenavbar, in my case it will have me to create a clean view.
Last reply by Adlago, -
- 1 follower
- 2 replies
- 387 views
Hi, is there option that let me set my website: 1. Only accesible for specific country. Or 2. Don´t have access restriction, but only allow registration for specific country. Thank in advance... I would like have this set up as soon as possible, because I want to disable the mail validation in the registration, in my community the mail validation cause many hesitate for users, they don´t have the use of mail habit.
Last reply by DawPi, -
- 1 reply
- 313 views
Is there a way or plugin that can show how many members have registered on our forums There used to be one that showed this at the bottom of the Forums? Thanks
Last reply by abobader, -
- 2 followers
- 3 replies
- 546 views
i try insert aytomatic ads in my site..ok display ads but i have problem bar righ...it show bellow...
Last reply by Eudemon, -
- 3 followers
- 4 replies
- 416 views
I just tried out the more accessible page size/zoom tools in ios13. this is at 75% size, which IMO is a huge improvement over the default mobile skin (which while I think is great, my primary complain about has always been that everything is so big). anyone have any idea through css if there is an easy way to essentially make this the default by reducing everything in the phone size css to 75% of its default size?
.thumb.jpeg.beabd3e950acc9626a39df2efa937da3.jpeg)
Last reply by Rikki, -
- 1 follower
- 2 replies
- 345 views
Woke up today to find that one of our admin got hammered with reports about this: I'm guessing that being a cloud-based suite, I don't have access to the files that Chrome console is telling me are having a bad day, and that this should be a support issue? fontawesome-webfont.woff:1 Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID fontawesome-webfont.ttf:1 Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID To be straight, nothing has changed for a few weeks. Literally, out of the blue.
Last reply by Carl Maltby, -
- 0 replies
- 375 views
With a previous v4.5.x change in recent weeks, the Customization/Theme settings added a new limit to the size of the Logo Image to 100% of the banner. That forces all our themes to reduce the size of the photo to unusable. Is there a way to make the photo larger or increase the banner size by 4 so that 100% becomes usable again?
Last reply by Bounce, -
- 1 follower
- 2 replies
- 384 views
Any way to exclude Member status updates in the search? And member comments under posts? It reaaaaaally pollutes the search results, and drowns the database posts 😞
Last reply by Dominyka, -
- 1 follower
- 1 reply
- 457 views
Does anyone know if it is possible to remove the view counts and the publish dates from Article Listing pages? i.e. the highlighted bits below? If you know how (or if you can provide a solution) please let me know...
Last reply by Dominyka, -
- 1 follower
- 0 replies
- 311 views
I received a comment from a member of my forum regarding a change to 4.5 I don't think they like as much as how it worked on the 4.4 version of the forum. Is it possible to JUST mark the topic read from the popup window (box) without it going to the last post of the thread? Thanks in advance for any help with this.
Last reply by SC36DC, -
- 1 follower
- 6 replies
- 311 views
On my cell phone, how do I get at: ACP Moderator panel PM Notifications I can't seem to find any of these, but with a purchased theme I can.
Last reply by Square Wheels, -
- 2 followers
- 14 replies
- 705 views
Is it possible to "extract" the edit and report buttons from their new house under the three dot menu? I understand the want and need to declutter, but I personally and much of our users edit our posts quite a lot, and we also want our users to have as little work as possible needed in order to report a post. Thanks.
Last reply by CoffeeCake, -
- 2 followers
- 19 replies
- 619 views
Default is not the same as it was previously, why? Look at the J for clear example old new
Last reply by marklcfc, -
- 0 replies
- 288 views
Seems this has been a problem for a long time, and it is bugging my members. Default theme unmodded. It was discussed here: I don't expect anyone is going to suddenly fix it now that I post about it again, but I would love to know if this remains an issue with 4.5.2 or if it has been fixed? Would make my upgrade faster if I know that things like this are not an issue anymore. Anyone had it on 4.4 and has gone to 4.5 without that issue anymore?
Last reply by Nihonto, -
- 1 follower
- 1 reply
- 289 views
Hello, Our moderators are complaining that the option "Mark as solved" isn't being shown to them. It is only shown to administrators (and to the original poster). I looked into each individual moderator configuration and couldn't find a configuration for that. Thanks.
Last reply by Adriano Faria, -
- 1 reply
- 302 views
I want to disable a breadcrumb on forums index and in users profile. How can i do this? Maybe i need to write some hook? Breadcrumb:
Last reply by WP V0RT3X, -
- 1 reply
- 277 views
I have a restricted subforum where users can't see someone else's topic, but my moderators need to be able to see all in order to assess them. The rights are set correctly and prior before the 4.5 update everything worked as expected, but after updating it sadly doesn't work anymore. I have set the "Can view all topics/questions" toggle on in their moderator rights, sadly this doesn't overrule the other setting like it used to do. Only setting the entire rights to unrestricted fixes the problem, but I don't want to give my moderators all rights. Did anyone experience this too, and is there a way to easily fix this?
Last reply by PANL, -
- 1 reply
- 388 views
This would be very nice if in forums configuration would be a "Yes/No" form where user can set Image icons in forum titles Fontawesome font text Because now it doesn't work. I think there are people who will prefer font instead uploading images. My plan is to hide that talking icon on the left, but fontawesome doesn't work at all.. Someone can say that's wrong for SEO. I remember that old IPB 3 did it very well because SEO parser didnt take < > formatting
Last reply by WP V0RT3X, -
- 1 follower
- 6 replies
- 911 views
I upgraded from 4.4 to 4.5 but not the latest. I always had groups when they reach a certain post rank, they would rank up to the next member group. I cannot see anything in ACP that shows this anymore. I have searched and found Group Promotions but don't see anything about post rank and how to let a member move to another group when they've reached their goal. I'm totally confused by this. Any help would be appreciated. Thanks!
Last reply by Mercury5,
.thumb.jpeg.beabd3e950acc9626a39df2efa937da3.jpeg)
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
