Technical Problems
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Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- errors in the system log and spammers traffic
- Last reply by Jim M,
22,548 topics in this forum
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- 1 follower
- 1 reply
- 146 views
GoDaddy just cleared out some malware on my IP forums and reinstated it, but in the process, the malware seems to have bloated my "core_log" table to 3.9GB. FWIW, the whole log file consists of these categories over and over again for 3,220,444 rows (only from February 13, 2024 and March 11, 2024): template_store_missing / dispatcher / template_store_missing / dispatcher / etc. I have the 3.9GB core_log.sql table saved locally just in case, but it seems it's not carrying anything vital anyway. So I'm assuming it's okay to truncate the "core_log" table in phpMyAdmin? Any other suggestions/fixes welcome, of course. Thank you so much!
Last reply by Daniel F, -
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[[Template forums/front/index/forumRow is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] After I ran the patch today i got above error message but Template forums/front/index/forumRow it already default version no difference to revert it... Got this right after the patch on my system error TypeError: round(): Argument #1 ($num) must be of type int|float, string given in /home/media/public_html/forum/system/Lang/Lang.php:935 Stack trace: #0 /home/media/public_html/forum/system/Lang/Lang.php(935): round('68298+', -2) #1 /home/media/public_html/forum/system/Theme/Theme.php(885) : eval()'d code(1…
Last reply by media, -
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- 2 followers
- 1 reply
- 209 views
1. Member posting is now working with the latest patch 👍 2. Database records made in clubs do not appear in feeds, not the club feed or the Activity feed. I have seen reactions to records though. 3. Pages Feed Blocks don’t honor club-level access permissions. On the club level, I turned off access for “Members not in this club” and the records can’t be accessed by non-club-members. But Pages Feed blocks for the database contain these records, despite “honor permission” being activated. The goal here would be to create a “latest news (or whatever the content is) from the clubs I am a member of” block. 4. Adding a category in a club is missing the Descripti…
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 197 views
I have members who have created loads of duplicate galleries, when I select them for deletion I'm not getting the proper menu that pops up at the bottom of the screen, I just get this ?
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 134 views
After latest upgrade, those block turn blank. Known issue?
Last reply by Marc Stridgen, -
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- 1 follower
- 2 replies
- 328 views
I just came across some kind of configuration error when trying to move a Blog Entry from one Blog to another. The error is below (root dir info removed): Error: Call to undefined method IPS\blog\Entry::sendModerationAlert() (0) #0 [dir]/system/Helpers/Wizard/Wizard.php(181): IPS\blog\modules\front\blogs\_entry->IPS\blog\modules\front\blogs\{closure}() #1 [dir]/uploads/template_68_94a9d7649fb9cdbfc784d3516e61a717_global.php(879): IPS\Helpers\_Wizard->__toString() #2 [dir]/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_core_front_global->box() #3 [dir]/applications/blog/modules/front/blogs/entry.php(449): IPS\Theme\_SandboxedTemplate->__call()…
Last reply by Marc Stridgen, -
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- 3 followers
- 17 replies
- 1.6k views
After a fresh install, going to "ACP > System > SETTINGS > Web App" throws a TypeError: TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given (0) #0 path\to\system\Dispatcher\Controller.php(118): IPS\core\modules\admin\settings\_webapp->manage() #1 path\to\applications\core\modules\admin\settings\webapp.php(39): IPS\Dispatcher\_Controller->execute() #2 path\to\system\Dispatcher\Dispatcher.php(153): IPS\core\modules\admin\settings\_webapp->execute() #3 path\to\admin\index.php(13): IPS\_Dispatcher->run() #4 {main} The issue is this code: /* And finally, additional manifest and livetile details */ …
Last reply by Marc Stridgen, -
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- 1 follower
- 12 replies
- 593 views
I'm having an issue on my LIVE forum, as well as, the new Test Install forum. I cannot edit any options in the Guest Group. The groups: Admin, Members and Moderator works fine. Screenshot of the error, and how to do a possible fix for this. Thanks. Edited to update the version: This is with v4.7.15
Last reply by Marc Stridgen, -
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- 2 followers
- 13 replies
- 421 views
Any help or direction is appreciated, I cleared cache, disabled customizations, yet at least two items I promoted are not showing in the Our Picks block. Here are the two items: https://thepatriotwoodworker.com/forums/topic/39972-mwtca-january-2024-whats-it-project-193-2/ https://thepatriotwoodworker.com/forums/topic/39974-mwtca-february-2024-whats-it-project-2-2024/ and here is where they are supposed to display right column down a bit: https://thepatriotwoodworker.com/ I promoted them early yesterday and they are not displaying, I know I promoted them because each topic is showing the button "Re-Promote". This happened in the past but it wa…
Last reply by Marc Stridgen, -
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- 2 followers
- 2 replies
- 333 views
If you select "Number of comments" is less than or equal to zero, it's the same as selecting "unlimited" and the entire forum will be wiped out. Zero should not even be a selectable option if it is the same as unlimited. My goal was to kill threads with zero replies, but selecting 0 killed all threads and now I'm doing a DB restore.
Last reply by Marc Stridgen, -
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I created a new type of Commerce package for a client, and when trying to clone it an error is thrown. Here's the stacktrace: Error thrown with message "Access to undeclared static property IPS\premium\Package\Premium::$packageDatabaseColumns" Stacktrace: #6 Error in \applications\nexus\sources\Package\Package.php:264 #5 IPS\nexus\_Package:__clone in \system\Node\Controller.php:915 #4 IPS\Node\_Controller:copy in \system\Dispatcher\Controller.php:107 #3 IPS\Dispatcher\_Controller:execute in \system\Node\Controller.php:69 #2 IPS\Node\_Controller:execute in \applications\nexus\modules\admin\store\packages.php:46 #1 IPS\nexus\modules\admin\store\_packages:execute in…
Last reply by Marc Stridgen, -
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- 2 followers
- 2 replies
- 224 views
I would like my moderators to create and manage stock replies. Since stock replies can be created in ACP only, I have given them an ACP access for the area: This is how they now see the area in ACP if there are no replies. Moderators cannot create new replies. If there are replies created by administrator, they can only see the list, no editing. Do I miss any other permission here, or does it work as designed? The permission is called “Manage Stock replies”, but there is nothing my moderators can manage here. 🤨
Last reply by Marc Stridgen, -
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- 2 followers
- 3 replies
- 252 views
I have disabled comments and reviews in Downloads and they keep showing up in the embedItemStats template as follows: Although the file has a comment and review, they are disabled in the category: They shouldn't appear. It missing the second parameter in the template call: {template="embedItemStats" group="embed" app="core" params="$item"}
Last reply by Marc Stridgen, -
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- 4 followers
- 29 replies
- 1.6k views
Hi, we have this issue wherein, we have members reported to us that they can see other clubs activities even though they are not part of that club/group. Is there a work around on this? We need to make sure that members/users don't see any activities of clubs that they are not belong or part of the club. -Allan
Last reply by Marc Stridgen, -
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- 3 followers
- 3 replies
- 144 views
Database filters in pages no longer work I'm not sure if it's because of the 4.7.16 update, but the database filters in pages no longer work. Database categories work. However, the filtering of the data records no longer works, where these are only saved in a database without categories. Since we are still in the development phase, we have reset the templates to IPS default, but unsuccessfully. We also deactivated all plugins. But also unsuccessfully. We have checked the databases and the fields, but have not found any deviations. At least yesterday afternoon, after German time, everything still worked. Since then, this error message still appear…
Last reply by Stuart Silvester, -
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Reporting it as it just occurred on my live site... UPDATE `core_members_known_ip_addresses` `core_members_known_ip_addresses` SET `ip_address`='' WHERE ip_address != '' AND last_seen <1709136738 IPS\Db\Exception: Duplicate entry '0138fdaa72c8135e62b3487f5be7b11d-2970-' for key 'PRIMARY' (1062) #0 /home/fbaeefdf/live.ynwa.tv/system/Db/Db.php(1159): IPS\_Db->preparedQuery() #1 /home/fbaeefdf/live.ynwa.tv/applications/core/extensions/core/IpAddresses/Logins.php(33): IPS\_Db->update() #2 /home/fbaeefdf/live.ynwa.tv/system/Member/Member.php(6504): IPS\core\extensions\core\IpAddresses\_Logins->pruneIpAddresses() #3 /home/fbaeefdf/live.ynwa.tv/applications/core/…
Last reply by Nathan Explosion, -
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- 3 followers
- 9 replies
- 279 views
I'm having issues adding Adsense to my forum. Is there an easier way? I get this error in the preview: Previews for adverts containing javascript are disabled in the admin control panel for security reasons. I'm not seeing any adds on my forum either.
Last reply by Marc Stridgen, -
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- 2 followers
- 9 replies
- 581 views
Hello, I've got a problem with a product that expired. The system changed the member's user group after expiration. Then a few days layer the payment went through but the user group was not updated. See attachment. The payment was done on the 19th February. It should have been done the 9th of February. PayPal automated payment went through but ACP did not get that payment. What was the problem here? Member= brose2019 If you log in ACP you will be able to see the expired invoice. But in the attachment you will also see the payment I got from PayPal. How can I fix issue? And now that the user paid, how can I restablish the renewals and have t…
Last reply by Marc Stridgen, -
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- 1 follower
- 4 replies
- 114 views
I know you can mark a forum as read but I have a different question. I have users who read an individual forum thread or post and then want to come back and answer it later instead of now when they click on it. It automatically marks a post as read once you click on it. Is there a setting or way to mark that post unread once read?
Last reply by Daniel F, -
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I've been trying to upgrade to latest and I'm getting this error. I CAN access thru SSH and SFTP to my server, but the install script keep saying this message. Help is appreciated Regards Ricardo
Last reply by Marc Stridgen, -
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- 1 follower
- 18 replies
- 443 views
Hello, I am having an issue with the event calendar for recurring events in the 'overview' view. I have a biweekly recurring event (February 13th and 27th). When I first open the calendar for the current month it only shows the 13th event: After I switch to another month, e.g. March, and then switch back to February the calendar will show the second event: Is it possible to configure the calendar for showing both events? Thank you!
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 121 views
Hi, We still on build 4.7.14 (we will update to latest build in a month or so), I just notice notify for security patch, but it seem: "an important security related fix for Commerce users". We do not use commerce at our forum, so it fine to wait for our update for next month? Thanks.
Last reply by abobader, -
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The template parameters for "nexus > global > forms > businessAddress" are the following: $name, $value, $googleApiKey, $minimize=FALSE, $requireFullAddress=TRUE, $htmlId=NULLs, $vat=FALSE The $htmlId parameter wrongly uses NULLs (extra s at the end) instead of NULL.
Last reply by teraßyte, -
- 2 followers
- 2 replies
- 131 views
Just upgraded to 4.7.16, and the update appears to have broken the Combined Fluid View logic. I have two top-level forums in my community that have several sub-forums, that are both set with 'Combined Fluid View'. Instead of displaying topics from just the top-level + sub-forums, these forums now pull topics from every other forum across my community, including Club forums. An image to illustrate: Note that all four of the topics displayed on the left hand side, above, are from completely different forums outside of the 'Sonic News' forum. Could we get a hotfix in to resolve this issue? Otherwise, my option would be to disable Combined Fluid View on t…
Last reply by Dreadknux, -
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- 1 follower
- 1 reply
- 101 views
Dear Team, How to deal with this error . [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the to restore the default theme.]]
Last reply by Marc Stridgen, -