Help & Support
Run into an issue and need help from the Invision Community Team?
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18,424 topics in this forum
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- 9 replies
- 250 views
I have a Wordpress site with lots of users and I want them to be able to automatically log into the community via SSO. So I have set up an OAuth 2.0 server on wordpress and connected it to an OAuth client on Invision Community. I have been able to log into the community via this method, so I know that it works. But that said, I have the following challenges to fix: 1) If I log into the main wordpress site, then go to the community, I am not automatically logged into the community. Is there something I can add to the link or something to trigger the OAuth signin option when a user goes to the forum from the main site? 2) On the community when clicking Si…
Last reply by stoo2000, -
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Hi Just trying the latest build with an import but I am getting: This happens with the back ground tasks for rebuilding and breaks the cron, that error appears manually running after a few minutes. I suspect its to do with Deleting empty topics as it appears to try that before it errors although that says its at 32.84% above the task states Processing DeleteEmptyTopics - 1979 / 1979 initially. It seems to get on a bit further when I retry the manual tasks. The system log has an error of type "multiredirect" with the following: InvalidArgumentException::0 #0 /home/ipb/htdocs_4.6.12/system/File/File.php(1559): IPS\_Image::create('') #1 /…
Last reply by Jim M, -
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If a member attempts to join a club on my website this error is what occurs. How can I resolve this issue? I'm on the road and updating the website with my travels. Other members are trying to join the travel camping club and this error occurs.
Last reply by Jim M, -
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- 2 followers
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For example... https://www.thelotusforums.com/forums/topic/104861-alunox-manifold-with-efr-6258-g-twin-scroll-turbo-upgrade/#comment-970907 I thought the rebuild of thumbnails would make sure they all work. I've moved them from local storage to Amazon S3. Thanks.
Last reply by Jim M, -
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- 1 follower
- 13 replies
- 170 views
Hello, I had a thread on my forum with hundreds of replies within it and out of nowhere it disappeared. I cant neither find it on the DB nor within the content search. After rescanning the post count, the post amount also went down. What could cause such issue?
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Last reply by Marc Stridgen, -
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If I am reading a blog article on my community, or if I've started typing a post or a response in a browser tab, and I get a push notification for example that someone sent me a message, then when I click the notification, the page I was reading or typing in reloads with the content of the link in the notification. That means I lose track of what I was doing in that tab, or I lose the text I was typing. Instead, I wish it would open the notification link in a new tab.
Last reply by Mark H, -
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- 2 followers
- 6 replies
- 51 views
Hello, It has been some time since I last updated my website but today my site just shows this: Fatal error: Declaration of IPS\steam_hook_steamid::buildHelper($value = null, $customValidationCode = null) must be compatible with IPS\_CustomField::buildHelper($value = null, $customValidationCode = null, ?IPS\Content $content = null) in /homepages/22/d811778429/htdocs/public_html/init.php(893) : eval()'d code on line 124 It was working fine last night so not really sure of the issue lol Any help would be great! On a side note, I just renewed to get some help but it seems I cannot open a ticket anymore? Many thanks, Madiakz
Last reply by Marc Stridgen, -
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- 1 follower
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I have a question. Why is the advertising banner on mobile devices duplicated? Also on the computer with the reduced window. This is what happens with all web browsers. The size of the banner and the extension (jpg. Png) does not matter. Thanks for the answers. Regards Paul
Last reply by Marc Stridgen, -
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- 2 followers
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I am getting a large number of errors in the logs that look like this IPS\File\Exception::3 SlowDown: Please reduce your request rate. #0 /home/skupper/www.bmw2002faq.com/system/File/File.php(351): IPS\File\_Amazon->save() #1 /home/skupper/www.bmw2002faq.com/system/Output/Javascript/Javascript.php(1010): IPS\_File::create('core_Theme', 'root_map.js', 'var ipsJavascri...', 'javascript_glob...', true, NULL, false) #2 /home/skupper/www.bmw2002faq.com/system/Output/Javascript/Javascript.php(977): IPS\Output\_Javascript::_writeJavascript('var ipsJavascri...', 'map.js', 'global', 'root') #3 /home/skupper/www.bmw2002faq.com/system/Output/Javascript/Javascri…
Last reply by Marc Stridgen, -
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- 2 followers
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Had a page that took a couple hours to perfect. I tried to move a block, got the error above, and lost all data in that block! Is there a way to get it back? Edit: Would this happen if two administrators had the block open in edit mode?
Last reply by Marc Stridgen, -
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- 2 followers
- 20 replies
- 339 views
I accidentally deleted the file section from my download category, How can I restore all the files I uploaded, by accident I just deleted the file I created a new one but now my download file section is empty!
Last reply by Marc Stridgen, -
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- 2 followers
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- 49 views
A bit ashamed to say I'm not familiar with the logs in IPB, but noticed that the "uncaught_exception.php" log is 29G in size. Can I reduce it's size? In Admin > System Logs I edited the prune settings to 10 days from 30 days. Should I just wait for a background process to reduce the size of this log? Can I safely use the linux truncate command to reduce this log (worried that it has a .php extension and may need to be handled by the system)? Thanks for any help you can provide!
Last reply by Mark H, -
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- 2 followers
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I recently registered a new member to our community portal through the AdminCP. I entered their name, email address and assigned them to a Group that has access to all pages in our community portal. However, after the member created their account (from a link in the email they were sent) and logged in, they received the message below. This member is set up exactly like other members to the portal who are not having this issue. We also noticed that the browser tab title displays "Sorry, you do not have permission for that!" Also, the member can see all of our community menu and submenu tabs and is able to click on them, but gets the message below each time. And, whe…
Last reply by Donna Grindle, -
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- 1 follower
- 6 replies
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Hi i am getting this message when i try to log in password recovery form also doesn t work, can i get some help? thanks
Last reply by Jim M, -
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- 1 follower
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No of views for topic is not counting up please help always remains 0 no matter many users from different ip visits tested please help
Last reply by Marc Stridgen, -
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- 2 followers
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Hiya, After a long hiatus of development with Invision power (only do it for my website not for public dev) I have come into an issue where when I modify template files for admin or front end (the .phtml files within the dev folder) they don't seem to automatically update on the dev site I have. I have attempted to clear the system cache but it seems that the template files I modify don't update in the database. I haven't attempted to delete the entries in the DB for the templates as I'd say that will cause more headaches. Can I ask what I'm doing wrong, or is there a link to a doc that explains how this works so I can refresh my memory. For the life of me I ca…
Last reply by JR Network, -
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- 2 followers
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Hello One of my members alerted me to a bug by which any user can bypass the 2fa check. To replicate: Sign into a new account that has not yet set up 2fa, when prompted to set it up simply edit the URL so that it only contains https://<domain>/settings rather than the 2fa generated url (https://<domain>/settings/?do=initialMfa&ref=<ref>) By doing this, a user can enter the member control panel and has the ability to change username, password, email etc - completely negating the purpose of 2fa! If needed I have a video demo I can DM to a dev/admin but don't really want to post it publicly. Thanks
Last reply by Marc Stridgen, -
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- 1 follower
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Hello, I think I may have identified a situation where referrers are not attributed during checkout. Prerequisites.. * Nexus set to "Force users to make a purchase when registering?". * Using Stripe gateway. * Have referrals configured Issue (I think?)... In Core, Referrals are logged and through an "onCreateAccount" MemberSync hook. It looks for the "referred_by" cookie in the request. However when using Stripe, our member accounts are created during the webhook request from Stripe - so the customers cookie is not present in the request, and the referral is not logged for the member. I have some logging running during the "onCreateAccou…
Last reply by Marc Stridgen, -
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- 2 followers
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After moving my Invision installation from bzpower.com/board to bzpower.com members are not able to login via Google. I regenerated a new Client ID and Client Secret but am still getting an error: I'm guessing this might be because the ACP states "The Redirect URI to use is http://www.bzpower.com/oauth/callback/" but Google requires you to use HTTPS. I have a valid SSL certificate for my site - how do I get that updated, assuming that's the issue? Thanks!
Last reply by Black Six, -
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- 5 followers
- 16 replies
- 335 views
Hello, There are members whose invoices have expired. There is no way for them to pay those invoices or renew the product. Am I doing something wrong? Is there an option to let him resume his membership by paying the expired invoice? Right now, the member: Cannot renew or pay the expired invoice He cannot choose the same product and add it to the cart, it's NOT available 😞 How is that so? I mean, the product expires and then he cannot pay for it again or even choose the same product and add it to the cart? Am I doing something wrong? Any setting that i missed or is this a known bug? I signed in as the member, I went to the "manage pur…
Last reply by Stuart Silvester, -
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- 3 followers
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- 72 views
As reported by a customer and I can replicate it as well. Installation instructions: Result: The product isn’t part of the results.
Last reply by Stuart Silvester, -
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- 1 follower
- 4 replies
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Hello, is it possible to set the notification so that our users receive an email when someone has posted something in the "Community" section? Where can I set this setting?
Last reply by Adriano Faria, -
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- 1 follower
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Hi team, ¿can we create a product to purchase for meeting booking and connect tools as Google Calendar and Zoom to offer online support sessions? ¿Exists any way to make somethin similar to this in IPS? Thanks a lot.
Last reply by Marc Stridgen, -
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- 2 followers
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I am attempting to create custom stock levels - price adjustments on my store for 5 categories. I keep continuously running into the same issue though. The issue I am running into is every time I attempt to set the values on the stock levels the product glitches out severely and unticks show in store and the payment option as well as sets the stock value back to default without the custom fields. Has anyone found a solution to this as this is a really obnoxious bug.
Last reply by Marc Stridgen, -
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Hello , i enabled designer mode to work on a theme and then after i finished and disabled it the forum no longer works, it gives me this error: Fatal error: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/rulsro/public_html/forum/system/Theme/Theme.php(880) : eval()'d code on line 8233 How can i fix this ? I tried clearing cache , replacing theme.php with another one , enabling & disabling designer mode again and setting myself every theme but it still gives me the same error
Last reply by Jim M, -
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