Jelly Belly™

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a transition page where old members are prompted to update their email and are informed that is their new log in ? Alerts are useless foe older members who haven’t logged in for a while and no longer have access to their email, its these members we need to cater for on older communities

I'm getting the same on cloud

how do you inform members of 20+ years if they no longer have access to the email they used ? Some of these members have stayed logged in for years or they rely on their username to login when they visit the first they will know of the change is when its impossible for them to log in anymore surely a better transition would be something along a prompt page warning people that next time they login they will need an up to date email rather than just being locked out ? Its hardly the way to treat loyal old time visitors and members

same here, login method should be down to admin/user choice not forced by the software Its putting me off upgrading as this pretty much breaks the forum for a lot of old members

The removal of the old IP Chat service pretty much killed my site for months and its never got back to previous levels, it was a really popular part of the site, nobody got confused between live chat and the forums, the chat really was just for social which is what I thought the whole point of running a niche community ? Even now all these years later we still get at least half a dozen queries a week asking when I'm bringing live chat back As its already been said that it wouldn't be difficult to reintegrate then why not offer us the option, either as a stand alone cloud extra or into the cloud packages ? I'd gladly swap the Live Topic which serve no purpose that I can see for a Live Chat that the members loved

I had an email to say that maintenance was complete but I still have the orange banner going across my site ?

twice in the last hour my site has gone down and dumped all the users, it's a daily occurrence just lately☹️

this is getting painful now, everyday I have to explain to my members that the upgrade and hosting they paid for is becoming unreliable and every day I assure them that the problem is fixed only for it to to happen again

and again

another 10 minutes of downtime and now running painfully slow 🤔

no they were a minute away from being logged out when I noticed them

yes I have a screenshot, don't really want to post it in public though

👍 Its never been enabled in settings

I've just noticed that our anon login is back despite it being disabled