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Technical Problems

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Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.

Marc Stridgen

21,561 topics in this forum

  1. Marcel Iseli

    Removed Unused JS Render-blocking Problem

    by Marcel Iseli

    Dear Everyone Does anybody know how I can fix this JS render-blocking problem? Please have a look at the screenshot: It's in German but it says "Remove Unused Javascript" on top. And then, the problematic JS files seem to be root_framework.j, root_library.js and plupload.full.min.js. Any help with this would be greatly appreciated. Have a nice Sunday! Cheers.

    Marcel Iseli
    Last reply by Marcel Iseli,
  2. haqzore

    Calendar > Browse By Month > Events ordering logic?

    by haqzore

    Is there something I am doing causing this seemingly random ordering of events?

    haqzore
    Last reply by haqzore,
  3. gamerhavoc

    CRONS JONS NOT WORKING

    by gamerhavoc

    After setting up crons job with my hosting, then trying the third party options none of these options worked. I contacted my hosting provider and am still having the same issues popping up someone please help. I contact support here they don’t wanna help either. After paying money for this script you think email support would be better.

    Jim M
    Last reply by Jim M,
  4. Gouzi

    How to crate poll post

    by Gouzi

    I've enabled the poll feature and also give the permission to all user group, but why when I choose create post inside no poll option for me ? How can I post the poll post

    Marc Stridgen
    Last reply by Marc Stridgen,
  5. Adriano Faria

    Group promotion: how does it work?

    by Adriano Faria

    I created a rule. How this works? Are the members required to be online to the script run and move the user to the new group?

    abobader
    Last reply by abobader,
  6. HoL9142

    Restore Backup ?

    by HoL9142

    Hi, We are running a community on the Cloud platform. One of our Administrators deleted all our blogs by mistake - is it possible for Invision support ro restore our database/community to a time before they were deleted to restore them ? If so, how do we request/arrange this ? Thanks in advance !

    HoL9142
    Last reply by HoL9142,
  7. FabioPaz

    User stuck at "Your account does not require validation"

    by FabioPaz
    • 6 replies
    • 194 views

    Dont matter what URL the user tries to access the forum, the page is always xxx.com/register/?do=validating with the message: "Your account does not require validation" Theres no restrictions to the user account. This only affects ONE user. Dont know what else to do.

    FabioPaz
    Last reply by FabioPaz,
  8. RocketFoot

    Calendar/Events - Page does not exist?

    by RocketFoot

    My calendar seems to have disappeared! The menu link is still there but the page just says: "The page you requested does not exist " Setting all look god, what am I missing? www.bigmacktrucks.com

    Jim M
    Last reply by Jim M,
  9. associationamber

    EX1406

    by associationamber

    Hi! I add to the user a new right. And here is the error. I attach a screenshot

    associationamber
    Last reply by associationamber,
  10. rayzir

    Gallery Lightbox & Carousel Not Working Properly

    by rayzir

    Hello. I'm running into an issue with the Gallery. When I click a thumbnail from either the gallery or widget, it takes me to the gallery page instead of launching LightBox. When I click the arrows on the carousel, it reloads the whole page instead of sliding the image. If I click the image from the gallery, the LightBox finally opens, but it's missing the sidebar with information and comments. I updated to the latest version yesterday, hoping that would fix it. The default light theme is brand new (4.7.9). I cleared the cache. I've also tried the basic theme (available to the admin as Vanilla 4.7.9). I've also tried disabling pl…

    rayzir
    Last reply by rayzir,
  11. PatrickRQ

    [ACP] Design Flaw - Quote in Dark Mode

    by PatrickRQ

    Hello IPS, In Dark Mode the quote looks a bit wrong. Happens for long time, always forgetting to report. Quote Panel color could be better in Dark Mode + text could be visible at all 🙂

    Jim M
    Last reply by Jim M,
  12. bearback

    Invision Community v4.6.12.1 to v4.7.9

    by bearback

    Currently still on Invision Community v4.6.12.1 but moving to my new updated server and will upgrade to latest Invision Community v4.7.9 What latest versions of the following will work ok with v4.7.9 MariaDB PHP Redis Elasticsearch Thank you

    bearback
    Last reply by bearback,
  13. _Mark_

    Duplicate renewal

    by _Mark_

    I've had a few members complain that they have been invoiced twice for renewal, example below. It doesn't seem to affect everyone and its only been a few that have reported it, any idea why this might happen? Obviously they are not pleased at being billed twice so I'm keen to find out why it is happening. Support - Server details are saved against my account if you need to look.

    Marc Stridgen
    Last reply by Marc Stridgen,
  14. Como

    Downloads - No Thumbnails

    by Como

    Hi, I'm new to IPS, so could someone explain why no thumbnails are displayed with uploaded images? To be clear, I do mean in the 'downloads' area. Thanks.

    Como
    Last reply by Como,
  15. henryguiceo

    I accidentally reverted the file

    by henryguiceo

    I accidently reverted the file on the edit html and css and now my website template is messed up and now it's like this; how do I restore the previous version?

    henryguiceo
    Last reply by henryguiceo,
  16. Mick23

    I need my license installation URL changed please

    by Mick23

    I just extracted and started the installation of the software and ran it from the ips_ef506 folder instead of moving the contents to the public_html folder. As a result, I now get this error when trying to reinstall: Can I get help to have this changed please (to remove the /ips_ef506). Thank you!

    Marc Stridgen
    Last reply by Marc Stridgen,
  17. teraßyte

    [BUG 4.7.7] New Images tab in profile always shows even if there's no content

    by teraßyte

    As mentioned in the topic's title, in 4.4.7 with the new gallery version includes a new IMAGES profile extension when viewing a member profile. However, unlike other tabs (for example the ALBUMS TAB in the same gallery application) it doesn't check if the user has uploaded any images before deciding if it should be shown or not. This is the code inside /applications/gallery/extensions/core/Profile/galleryImages.php: public function showTab(): bool { return TRUE; } The ALBUMS profile extension in the same folder (gallery.php) does check if the user has any albums before showing the profile's tab.

    Marc Stridgen
    Last reply by Marc Stridgen,
  18. virap1

    REST API image upload

    by virap1

    I must be missing something because I can't upload a picture along with the database record. This code works as expected, but fails to add the picture to the featured image field. Any ideas what I am doing wrong? Thank you. $zimg="https://content.invisioncic.com/e322713/pages_media/3_1.jpg"; $image = array(); $image['article']=file_get_contents($zimg); $fields = array(); $fields['18']="title test"; $fields['19']="desc test"; $fields['image']=$image; $data = array( "title" => "title test1", "content" => "content test1", "status" => "published", // Or "draft" "category" => 19, "author" => 191972, "fields" => $fields, ); $c…

    Daniel F
    Last reply by Daniel F,
  19. flimmer

    Pages - customize the topic created

    by flimmer

    Hi In Pages we can specify in a database that we want to automatically add a topic, and we can set some html for each field we want to add to the post. But I cannot find a way to add the record image. Is it possible? Also, the link to post that is generated, can I add a button class on it for example? Thanks.

    Randy Calvert
    Last reply by Randy Calvert,
  20. PatrickRQ

    Show Until, Valid Until.. Is it inclusive or exclusive?

    by PatrickRQ

    Hello IPS, In many forum areas where we have ability to select date (e.g. email advertisement or commence coupons) you use end date. You treat end date like INCLUSIVE - until end of specific date OR EXCLUSIVE - until end of previous date?

    PatrickRQ
    Last reply by PatrickRQ,
  21. iancassel

    System is generating duplicate invoices every 50 mins

    by iancassel

    This strange behavior just started. When renewals come up, it's generating an invoice every 50 minutes for customer that doesn't have auto-renew turned on. We're also seeing the system logs filling up with pop3 errors (not sure if this is related)

    Marc Stridgen
    Last reply by Marc Stridgen,
  22. PatrickRQ

    [Pages] "Delete" not active until you save template, delete cause auto expand of all existing items

    by PatrickRQ

    Hi IPS, Just to report, when you add new database template to pages the "DELETE" of newly added template is not active until you make a change to the template and click SAVE. Additionally, when you delete last database template from a category, the category gets auto-deleted BUT it also auto-expands all other categories.

    PatrickRQ
    Last reply by PatrickRQ,
  23. nodle

    Xenforo v2.2.12 conversion failing

    by nodle

    Good morning, all, I am trying to switch back to IPS from Xenforo. Thanks to @Jim M for fixing my license mess-up. I am running version v2.2.12. I have downloaded they latest files with the latest converters. I have tried to do the conversion about 7 times with no luck. I get to 99.9% then it starts to hang and then I will receive an error message like: V101/3 Failed to count rows in table 'xf_change_log' - is your table prefix set correctly? I have imported from Xenforo to IPS in the past quite a few times and everything usually goes smoothly. Just wondering if anyone else has converted using v2.2.12? Also there seems to be a bug in the converter when you go t…

    Marc Stridgen
    Last reply by Marc Stridgen,
  24. Vasile Rogoz

    template_error

    by Vasile Rogoz

    REPLACE INTO `core_follow_count_cache` ( `id`, `class`, `count`, `added` ) VALUES ( NULL, 'IPS\core\Member', 0, 1681073816 ) Column 'id' cannot be null #0 /home/directory/public_html/forum/system/Db/Db.php(972): IPS\_Db->preparedQuery('/*directory_fo...', Array) #1 /home/directory/public_html/forum/system/Patterns/ActiveRecord.php(733): IPS\_Db->replace('core_follow_cou...', Array) #2 /home/directory/public_html/forum/system/Patterns/ActiveRecord.php(761): IPS\Patterns\_ActiveRecord::_followers('member', NULL, 3, Array, NULL, NULL, NULL, true) #3 /home/directory/public_html/forum/system/Member/Member.php(1541): IPS\Patterns\_ActiveRecord::_followersCount('member', …

    Marc Stridgen
    Last reply by Marc Stridgen,
  25. Randy Calvert

    4.7.2.1 -

    by Randy Calvert

    When accessing the support tool in the ACP, the PHP8 compatibility scanner spins for a minute and then just turns red like below. There is nothing noted, but I'm wondering if this is a problem that needs to be addressed as it is highlighted as an error.

    Stuart Silvester
    Last reply by Stuart Silvester,
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