Jennifer Beadles Posted February 26 Share Posted February 26 Hello, I am having an issue with the event calendar for recurring events in the 'overview' view. I have a biweekly recurring event (February 13th and 27th). When I first open the calendar for the current month it only shows the 13th event: After I switch to another month, e.g. March, and then switch back to February the calendar will show the second event: Is it possible to configure the calendar for showing both events? Thank you! Link to comment Share on other sites More sharing options...
Jim M Posted February 26 Share Posted February 26 Are you applying any sorting or filtering to these which are changing/resetting when changing month? I would like to see what is happening here first hand: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.  Link to comment Share on other sites More sharing options...
Jennifer Beadles Posted February 27 Author Share Posted February 27 Hello, I have provided the credentials for FTP access. Link to comment Share on other sites More sharing options...
Jim M Posted February 27 Share Posted February 27 3 minutes ago, Jennifer Beadles said: Hello, I have provided the credentials for FTP access. We would require a login as well for your ACP. Link to comment Share on other sites More sharing options...
Jennifer Beadles Posted February 27 Author Share Posted February 27 I added the credentials for ACP Link to comment Share on other sites More sharing options...
Jim M Posted February 27 Share Posted February 27 Unfortunately, you also seem to have an SSO for the front-end. Please add a login we can login to in the notes section. Link to comment Share on other sites More sharing options...
Jennifer Beadles Posted February 27 Author Share Posted February 27 I added the details in the notes Link to comment Share on other sites More sharing options...
Jim M Posted February 27 Share Posted February 27 Please be advised I have transferred this to a ticket so it can be reviewed more in depth. Please watch your email for any updates. Link to comment Share on other sites More sharing options...
Jennifer Beadles Posted February 27 Author Share Posted February 27 Thank you! Link to comment Share on other sites More sharing options...
NSPN Posted March 4 Share Posted March 4 We see only the first recurring event of the month in the overview. Â If we switch months we still see the first one that month. Â Monthly calendar view is correct. Link to comment Share on other sites More sharing options...
NSPN Posted March 4 Share Posted March 4 Same in a recurring events block used in a page...only the first of a series of recurring events is displayed. Link to comment Share on other sites More sharing options...
Jim M Posted March 4 Share Posted March 4 2 hours ago, NSPN said: We see only the first recurring event of the month in the overview. Â If we switch months we still see the first one that month. Â Monthly calendar view is correct. Would allow our developers to review what is happening here as it may be related to what you're experiencing with monthly events as well. Link to comment Share on other sites More sharing options...
NSPN Posted March 4 Share Posted March 4 To clarify, they're weekly events. Â Only the first instance appears in overview in Events or in Recurring Events view in block on a page. Link to comment Share on other sites More sharing options...
Jim M Posted March 4 Share Posted March 4 40 minutes ago, NSPN said: To clarify, they're weekly events.  Only the first instance appears in overview in Events or in Recurring Events view in block on a page. Regardless, it would likely be resolved if it's an issue with recurring events. Regardless if it is daily, weekly, monthly, etc.. 😉 Link to comment Share on other sites More sharing options...
NSPN Posted March 4 Share Posted March 4 Understood. Â Your syntax in your first response was unclear...are you asking that we allow developers access? Â They should already have. Â Let me know what else I can do to help. Link to comment Share on other sites More sharing options...
Jim M Posted March 4 Share Posted March 4 2 minutes ago, NSPN said: Understood.  Your syntax in your first response was unclear...are you asking that we allow developers access?  They should already have.  Let me know what else I can do to help. This has already been reported on one case. I am stating that you should just allow our developers to assess the ticket which is being conducted 🙂 Link to comment Share on other sites More sharing options...
NSPN Posted March 4 Share Posted March 4 Understood. Â Yes, seems to be the same problem. Â Again, if I can help or test, do ask. Marc Stridgen 1 Link to comment Share on other sites More sharing options...
NSPN Posted March 13 Share Posted March 13 I don't see mention of a fix in 4.17.6. Â I trust work continues. Link to comment Share on other sites More sharing options...
Jim M Posted March 13 Share Posted March 13 20 minutes ago, NSPN said: I don't see mention of a fix in 4.17.6.  I trust work continues. This is indeed still being worked on 🙂 Link to comment Share on other sites More sharing options...
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