Jennifer Beadles
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Everything posted by Jennifer Beadles
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Hi @kRSB, We are not receiving email notifications when our Admins use the group mention (@ members tag) in the forum. A few weeks ago, when it was used everyone in the forum was receiving emails. Please let us know how to fix it
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Thank you!
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I added the details in the notes
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I added the credentials for ACP
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Hello, I have provided the credentials for FTP access.
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Hello, I am having an issue with the event calendar for recurring events in the 'overview' view. I have a biweekly recurring event (February 13th and 27th). When I first open the calendar for the current month it only shows the 13th event: After I switch to another month, e.g. March, and then switch back to February the calendar will show the second event: Is it possible to configure the calendar for showing both events? Thank you!
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Thank you for the suggestion 🙂
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Hello, I would like to create a step-by-step tour of the community forum in order to explain how it works to the new members (similar to this WordPress plugin https://wordpress.org/plugins/dp-intro-tours/). I have searched the marketplace but couldn't find anything. Is it possible to have this functionality? Thank you
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Adding new templates to a theme does not work
Jennifer Beadles replied to Jennifer Beadles's topic in Developer Connection
I tried it in the live environment and it works. Definitely something wrong with the test. Thank you for your help 🙂 -
Adding new templates to a theme does not work
Jennifer Beadles replied to Jennifer Beadles's topic in Developer Connection
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Adding new templates to a theme does not work
Jennifer Beadles replied to Jennifer Beadles's topic in Developer Connection
Thank you for the suggestion. I tried doing it this way but it didn't work either. I think it's because my test environment is not configured correclty. I can't even see the list of exising templates. -
Hello, I have an existing application and I am trying to add some new features. I have added a new template to the theme.xml file and also created a new record in the core_theme_templates table, but when I try to use the new template I get the error below: ErrorException: template_store_missing (0) /public_html/community/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() /public_html/community/index.php(13): IPS\_Dispatcher->run() What am I doing wrong? Thank you
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Hi there, Our community map says that there is an update. However, when I click Update Available, it says we need to purchase the app again. Please let us know how to resolve this.
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How you created your Support system
Jennifer Beadles replied to Jennifer Beadles's topic in General Questions
Hi @Randy Calvert, Thank you for your help and directions 🙂 Please let me know where I can find instructions on installing the commerce application. We are running our community on version 4.7.2.1. because our servers are not migrated to PHP 8. How do I get the correct commerce version for our community? -
How you created your Support system
Jennifer Beadles replied to Jennifer Beadles's topic in General Questions
Thank you @Randy Calvert Please let me know how to add the Commerce application to my community. Currently, we only have these
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Hi there, Please let me know how to create a Support system like this one. We want to build a support system where only admins and moderators can see and reply to the tickets. We want our community support system to be like this one: I am looking forward to your feedback. Thank you!
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The issue has been resolved by itself. Thank you for your support.
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I restored yesterday's backup but nothing changed. I still have the issue.
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No, everything was working fine, and then I started getting that screen out of the blue. I put the .htaccess file in the correct directory but nothing changed.
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The only thing I did today was to create and test the API key.
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Not sure what happened. The file is not there and when I uploaded it nothing changed. Also, my members can no longer login to the community. They keep getting redirected to the login page. Not sure if both issues are related.
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Hello, I am having an issue with the API. I generated the API key and was testing it. After a while I noticed that I could no longer see the API keys. Any ideas on what caused it? Thank you
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Hello, I would like to suggest adding the possibility of marking forum posts as unread. Thank you
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Hello, Is it possible to mark forum posts as unread? Thank you
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Thank you for the quick response
