
Solutions
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Jim M's post in Cloud to Selfhosted - Transition Process was marked as the answerYes, please submit a ticket and we can help you through that.
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Jim M's post in Featured content in Bulk Mails was marked as the answerThanks! I was able to reproduce this after trying on a version 4 upgrade site of mine so have submitted this as a bug.
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Jim M's post in Are you human prompt was marked as the answerAs you are on our Cloud, we have sophisticated bot protection. With that said, we also allow good bots like Google, Bing, and other providers.
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Jim M's post in I recall having "forum rules" somewhere to edit and display? was marked as the answerYou can add it to your menu in ACP -> System -> Menu Manager or copy it directly from the registration page.
It generally is {your-base-url}/guidelines/
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Jim M's post in image attachment file size increase was marked as the answerAccount -> My Attachments.
You would need to review the group settings that the user belongs to as that controls the amount that user can upload. This is in ACP -> Members -> Groups -> edit group -> Content -> Attachments. Make sure that the Total maximum storage is set appropriately but also the Maximum storage for each submission is set appropriately (or unlimited) as Maximum storage for each submission configures how much space per post essentially they can upload.
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Jim M's post in Different IP was marked as the answerThis would be the only way to edit the constants.php file to remove the IP address validation.
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Jim M's post in v5 update on here was marked as the answerThis is merely the extension of the width which our designers applied. I think you just proved the point on why they applied it with not having a screen that large 😁. Version 5 is fully responsive. You can grow and shrink your browser window to see this.
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Jim M's post in a member can post but can't 'like' any posts was marked as the answerYou will want to ensure that the group in question is able to react to things. This is in ACP -> Members -> Groups -> edit group -> Reactions
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Jim M's post in Accidently deleted a forum, can I recover it was marked as the answerYou are currently speaking with us via a ticket. Please watch your email for updates.
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Jim M's post in Validation Link Incorrect was marked as the answerYou would do this in SendGrid. If you need assistance with their platform, please contact SendGrid.
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Jim M's post in Can't upload screenshots larger than 6k here? was marked as the answerThis is due to your attachment storage is at 99%. You would need to delete things in Account -> My Attachments: https://invisioncommunity.com/attachments/
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Jim M's post in Can't find a user in the ACP when searching for display name? was marked as the answerHow are you searching this? The three characters may not be enough (generally, MySQL search requires 3 or more characters) or you may be exceeding the amount of results due to too generic of a term.
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Jim M's post in Pre-sale question about Invision 5. was marked as the answerThe real-time features are only available on our Cloud as they interact with our services there and are not just PHP/Javascript.
We do have polling to be as close to real time as that limited technology will allow. This will let users know that they have notifications or a new post on the topic has been made but not things like "Someone is typing" or instant appearing of replied posts while viewing.
We do not recommend directly modifying our code. It likely is possible to make a custom application to do so but this would be outside our scope of support.
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Jim M's post in rest api youtube iframe error was marked as the answerAre you encoding the characters of your body parameters correctly so that they are passed as desired?
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Jim M's post in A Possible Bug? was marked as the answerThis individual has already messaged us. Thank you though!
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Jim M's post in Past Leaders Functionality Broken was marked as the answerThank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Jim M's post in Payments for Users to Users was marked as the answerThis is not currently a feature to create a bidding system or payment user to user.
This would require a customized application
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Jim M's post in First Post of New Members Put into a Mod Queue was marked as the answerThis may be spam analysis detecting something in these posts as I see a few topics getting this in your logs but it shouldn't be every post:
You can manage this in ACP -> System -> Smart Community -> Features -> Spam Analysis.
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Jim M's post in 'Hello' Popup Message was marked as the answerWithout seeing a screenshot or having more to go on, I can't say what is related to this. If you did add something new to your community today and you're only experiencing this today, I would tend to believe that is the culprit. The only way to check is to uninstall it and see if you see it again.
However, I can say that the API "Hello" message should not be appearing anywhere outside of an API call so I do not believe that to be it.
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Jim M's post in Change current website domain.. was marked as the answerI've moved this to a ticket for you 🙂
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Jim M's post in How to Turn off HTML Posting or HTML "copy and paste" in a POST was marked as the answerYou can turn off the rich style paste for the edit by going to ACP -> Customizations -> Editor -> Settings -> Paste Behavior -> "Always paste as plain text."
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Jim M's post in member getting 'banned' message was marked as the answerYou may wish to try to disable Spam Analysis in ACP -> System -> Smart Community -> Features. To see if this is related to what is happening and Spam Analysis is blocking something here.
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Jim M's post in Move forum post to Clubs? was marked as the answerYes, when moving a topic, you can select the “Clubs” tab at the top of the drop down list to see available Clubs.
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Jim M's post in How to add Club Forums? was marked as the answerIn Club Settings -> Show Club Content Areas -> Throughout the community