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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Upgrade of invision was marked as the answer   
    You can make a test installation of your community for you and your staff to test by appending -TESTINSTALL to the end of your license key. You can read more about it here: 
     
  2. Jim M's post in Fatal Error after upgrade to 4.7.16 was marked as the answer   
    The crontask is still set to use PHP 7, you'll need to change it to using PHP 8.1. Go to ACP -> System -> Advanced Configuration and copy the cron task provided there to your cron setup on your server. If you are unsure how to perform this, please contact your hosting provider.
  3. Jim M's post in One of my members said there is a reaction limit. How do I make it unlimited? was marked as the answer   
    ACP > Members > Groups > edit group > Social > Reactions. Ensure there’s no limit and then repeat for each group 🙂. 
  4. Jim M's post in Adding a MX record affect Invision Experience? was marked as the answer   
    You're all good. This would not interfere with emails going out of your community. If you use our Invision Community mail sending feature, emails are not sent from your domain. If you use a third-party email service, you will need to keep those records in place in addition with any you add from Google.
    With the above in mind, MX records are for email receiving, rather than sending.
    We can assist you in adding those records to your DNS which is hosted here with us. Just simply submit a ticket 🙂 .
  5. Jim M's post in Help me vs AI was marked as the answer   
    If you can access the ACP, verify you haven’t blocked your IP address in ACP > Members > Ban Settings. 
  6. Jim M's post in Permissions for Commerce menu items was marked as the answer   
    I would check the application and module permissions first, as that is most likely what you are describing here as the group would not have access to the app/module in question. Can read about this at the link below:
    https://invisioncommunity.com/4guides/security-and-rules/member-permissions-r305/#perm_modules
     
  7. Jim M's post in HTLM Bulk Mail not sending was marked as the answer   
    Long as it sends, it sends. There would be nothing on our end prevent it. 
  8. Jim M's post in Binary response when using option for Manual PHP create block was marked as the answer   
    I did not receive that error but I did receive a different error so I have reported this internally.
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  9. Jim M's post in Not receiving emails was marked as the answer   
    Thank you, I was able to login now. Looking at your profile, you have Push notifications active for receiving message notifications. With that active, the push notification would win, and you would not receive an email. You would need to disable push notification if you want only emails.
  10. Jim M's post in issue after upgrade was marked as the answer   
    Looks like you are missing your .htaccess for rewritten URLs. You would want to go to ACP -> System -> Search Engine Optimization -> download the file in the description for the field "Rewrite URLs?"
  11. Jim M's post in Search results different was marked as the answer   
    If you have permissions set correctly so that they can view top -> down each forum category, forum, topic, etc... then I would try rebuild your search index. Maybe something is wrong but if you continue to see a search for the same term available on one account but not another, we would need to review that further with the term, the accounts, and the topic(s) you believe they should see.
  12. Jim M's post in Deleting IP Addresses does not work was marked as the answer   
    I have pinged our developer team to get an exact answer here. However, it should be in a coming release.
    Got an answer. This is indeed in our upcoming here and currently is in 4.7.16 Beta 3.
  13. Jim M's post in Full Backup was marked as the answer   
    If you are unsure how to generate a full backup of your database and files via your server. Please contact your hosting provider for assistance. 
  14. Jim M's post in Rank system was marked as the answer   
    Check your background tasks to see if the Achievement system is rebuilding. If it is, you will need to wait that out. Otherwise, you will want to check your Achievement rules and then rebuild the system in ACP -> Members -> Achievements.
    For more information, you can read about Achievements here, it is a new feature in 4.6: 
     
  15. Jim M's post in Steps needed to leave Invision was marked as the answer   
    I have moved this to a ticket so we can privately assist you in these matters.
  16. Jim M's post in Sitemap URL points to old domain was marked as the answer   
    The URL is saved in your database from before the URL change. To update it, the system is going to check if the new URL you provide is valid, if CloudFlare is blocking that check, you cannot update it as the system cannot verify it.
  17. Jim M's post in Your account does not require validation was marked as the answer   
    Please be advised I have opened a ticket for further investigation. Please watch your email for next steps.
  18. Jim M's post in Referral System was marked as the answer   
    The URL slug would be: /clients/credit/
  19. Jim M's post in Native Donations Block was marked as the answer   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  20. Jim M's post in Events sends reminder emails? was marked as the answer   
    The event has to take place in the future. Then a "Set Reminder" button will appear on the vent.
  21. Jim M's post in Google To Disable Third-Party Cookies For Chrome was marked as the answer   
    Third party cookies are cookies set by a website other than the website you're viewing. Cookies are an essential part of web applications and aren't going away.
  22. Jim M's post in 2 Questions: 1) setting size limits on uploaded photos. 2) rebuilding system cache was marked as the answer   
    1. This would only impact new images uploaded as it would be a considerable resource crunch to go through a community's previously uploaded images.

    2. There's a cache for CSS and JavaScript that is built with the theme/software. Cache for blocks. Various other items throughout the software. However, it does not include images.
  23. Jim M's post in Clubs Tab in Profiles Not Always Showing Clubs was marked as the answer   
    Thank you, I am able to login now on both front-end and ACP. I have moved this to a ticket so we can investigate the issue further. In order to provide assistance, please be sure that the standard login provider remains in place for the duration of the ticket.
  24. Jim M's post in Post thumbnail when sharing in WhatsApp was marked as the answer   
    Think he may be referring to Open Graph metadata that appears on social media when you share a link. That default image can be edited in ACP -> Customization -> Icons & Logos -> Default Share Image.
  25. Jim M's post in Selling subscriptions only to a specific country was marked as the answer   
    You can limit payment methods to a certain region but you cannot limit a subscription to a certain region.
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