Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Marc,
23,018 topics in this forum
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- 2 followers
- 3 replies
- 309 views
Hello support, I've already posted that question at the clients area but they told me it's better doing it here. Next week I'll do another try to convert my vb to ipb4. At the end of every conversion process I had to set all the permissions for the different forums and user groups. Due to the fact that we have over 120 forums and 25 usergroups it was always a lot of work to set the permissions. Some forums and usergroups have the same permissions. Can I speed that up to copy rights from one forum/usergroup to the other or is there no built in feature to do that like we had in vbulletin? Thanks in advance for a feedback.
Last reply by Stuart Silvester, -
- 3 replies
- 350 views
If I require guests to login before they can see content , then i lose the social links. Social links are extremely important at this time , so how do i get people to register and not just surf my site and keep the social links. Why would they register if all the content is available, I really need to find a solution by preventing people from watching content without registering , but also keeping the social links please
Last reply by AndyF, -
- 3 followers
- 10 replies
- 402 views
I don't seem to be receiving registration emails or message via the Contact Us feature since I upgraded to 4.0.10.2. New users are also not receiving confirmation emails when they sign up to validate their account. What is the solution here?
Last reply by Ibai, -
- 2 followers
- 8 replies
- 478 views
I upgraded the board to the latest version yesterday but may have missed this 'fault' I don't know if Im missing something simple or it is a bug. When anyone tries to upload an image from a url nothing happens apart from the spinning circle, it was working fine before the update. However, I do have this in the acp and I don't know if this is related to the above:- The following tasks appear to be locking frequently: rssimport. Please run them manually. If you require assistance with any errors shown please contact technical support Any help would be grateful or do I need to raise a ticket ?? edit :- It works sometimes but 9 times out of 10 it just hangs.
Last reply by Greg W, -
- 1 follower
- 2 replies
- 350 views
So, I want to change how some elements are displayed on mobile. I know it's possible to apply custom css to a certain page/template but I don't know the actual proper way to do this. I know how to write the CSS to take effect on mobile but I can't target it for use in one area. For example, I would like to change the padding on my index so my images etc stretch the full width of the screen, but I don't want to effect the padding throughout the whole suit. I know I could create a new CSS class and change this in the template but I want to keep all customizations in custom.css to prevent errors and loss of customization when upgrading. Any help is appreciated. Thanks.
Last reply by steve00, -
- 1 reply
- 238 views
Is it possible to search for any file by using Sphinx? E.g. searching for '*' would result in all files being shown to the user? Bonus question: can the inbuilt search be coerced to do so? Thanks!
Last reply by poesel71, -
- 4 replies
- 337 views
I'm trying to setup a default image when one hasn't been uploaded. When I place it within the else statement it doesn't work: <section class='ipsType_normal ipsType_richText ipsType_break ipsSpacer_both' data-ipsTruncate data-ipsTruncate-size='7 lines' data-ipsTruncate-type='remove'> {{if $record->customFieldDisplayByKey('upload_images', 'display')}} <div class="cCmsRecord_image"> <div class="ipsUserPhoto ipsUserPhoto_large">{$record->customFieldDisplayByKey('upload_images', 'display')|raw}</div> </div> {{else}} <div class="cCmsRecord_image"> <img class="ipsUserPhoto ipsUserPhoto…
Last reply by ArchangelX, -
- 2 replies
- 304 views
The image that is used for an album category is pulled in from the latest gallery upload. However, an image that is part of a private album is still shown which is clearly a pretty serious breach of privacy. The result is that a private image becomes the face of the entire gallery category until someone else uploads something different. I've attached an example from this forum. Any ideas on the best way to resolve this? Thanks, Si
Last reply by Greenman, -
- 2 replies
- 304 views
what's the number? thanks
Last reply by Terry - AKA Dumbledore, -
- 3 followers
- 25 replies
- 651 views
Hey guys anyone having an issue with the IPS/IPB forum + Pages sometimes while I am browsing or opening the website and I see it expended on the right, and I have to refresh it like 3x times to make it not expended like that, this issue was with them since I installed IPS 4.0 and the issue is also on the default theme on all browsers on different ISPs. anyone know how to fix this ?
Last reply by RazorSEdge, -
- 5 replies
- 595 views
Hello, Fairly new to IPB but I love it already. I am currently setting up a forum for my gaming community, so the site itself is not LIVE and is in offline mode. I have this problem that the page builder dose not save when I remove blocks, even though to looks fine right after pressing "finish editing". But after a F5 the removed blocks are still there. Edit pageremove blocksFinish Editingeverything looks good, removed blocks are goneF5 or change browserchanges is not saved and blocks are still thereIve tried the built in support feature that disabled the theme and even tried to disable the only two plugins I got; Total Time Spent Online and Header Image by IPS Themes. Bu…
Last reply by Asgard Gaming, -
- 1 follower
- 2 replies
- 291 views
Hello there, I'm thinking about the implementation IP Download or Nexus. I'd like to add a few file for free and some paid. Which application is better? Can I set prices in IP. Download? I would like to mention that here on Market is the ability to add free and paid things. How do I set similar things at my website?
Last reply by Joel R, -
- 2 followers
- 4 replies
- 350 views
Creating a topic feed with just "Unfeatured" deselected (i.e. shows all featured topics) doesn't seem to work. I cleared caches, etc.
Last reply by sunrisecc, -
- 1 follower
- 3 replies
- 278 views
When a user log's in can he or she only see what certain portions of the forum ?
Last reply by socceronly, -
- 1 follower
- 0 replies
- 353 views
Hallo I've read you can add a custom staff directory layout: https://community.invisionpower.com/4docs/advanced-usage/custom-staff-directory-layouts-r87/ What I would like to do is list the assigned forums for every moderator as well (well only for the forum moderators, not the global mods or admins, but they can use an existing template). Is that information available in there somehow?
Last reply by ossipetz, -
- 0 replies
- 231 views
I am looking for any guidance, or documentation for my developers on how to share the IPB's header which includes the UCP, the notifications as well as the messages outside of the IPS platform? What would we need to do this? We can't locate any documentation that was on the community site, is it possible to touch base with a developer on this matter? As of note, we wee able to do this with the previous version... It's very crucial that I get this task complete as soon as possible as we are approaching a big deadline for our community.
Last reply by Walking Lightly, -
- 0 replies
- 244 views
Hi, Is there a function for getting to previous (in line) and next (in line) in IPC ? I only see next unread, and go back to article list in article view Thanks.
Last reply by stig olsen, -
- 2 replies
- 285 views
Hi just updated from 3.4.8 to the latest 4.0.10.2 but when I click on a thumbnail image, its acting like a download link and asking if I want to save or open the thumbnail is not opening a full size image ? any ideas, have I missed an option somewhere also why is it when I type a post comment and start a new sentence it puts a space between each line of text, cannot seam to close the gap/space thank you
Last reply by bearback, -
- 1 follower
- 2 replies
- 297 views
Hey guys, I've connected my account to my facebook account and chose that new postings will be imported into my community. unfortunately only the text parts of the facebook posts are being imported. This makes 50% of the imported postings rather useless and confusing. I don't know if this is by design or a bug. Any ideas on how to fix this? Thanks!
Last reply by DReffects2, -
- 0 replies
- 369 views
where do I adjust the image thumbnail size for forum posted images, I cannot find the option thank you
Last reply by bearback, -
- 0 replies
- 233 views
where do I adjust the image thumbnail size, I cannot find the option thank you
Last reply by bearback, -
- 15 replies
- 827 views
Hello, first sorry for my english: I am looking for a gameserver (CS:GO) list for IPB 4. I saw there is a plugin for IPB 3. Regards
Last reply by Defeated Software, -
- 1 follower
- 1 reply
- 395 views
Hi..just got pages app , how do i add it , do i have to download the file if so where from...thanks
Last reply by Joel R, -
- 0 replies
- 341 views
Can I add plugins in CKEditor, without being at AdminCP? Because when I click on + Add Botton, I have that page Error 500 http://i.imgur.com/VCpWD2m.png
Last reply by BrunoDias, -
- 1 reply
- 287 views
My all files are in "http://xxxxxx.com/.forum" fold and like make http://xxxxxx.com for my home page use "pages" how can ? ip4
Last reply by querschlaeger,