Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 2 followers
- 14 replies
- 364 views
Hi I added a member to a PM converstion by error ( misspellings) but cannot find a way to remove him. Any ideas please? Thanks if you can help
Last reply by chilihead, -
- 1 follower
- 1 reply
- 253 views
Is IPS team working on mandrill alternatives to integrate within IPS ? Regards Saurabh
Last reply by Nathan Explosion, -
- 1 follower
- 3 replies
- 420 views
Where are the custom blocks that a member can set for his own blog? Are these deleted during the upgrade to 4.0? The Admin can add block widgets, but they are global, and do not relate to the current blog. For example the "Recent Entries" widget shows recent entries for all blogs, not the one you're currently viewing. Blogs 4.0 has gotten severely gimped, it doesn't look like a blog at all - where's the archives, the post calendar, the recent comments (to the current blog), etc etc. Can anyone at IPS confirm that these are coming?
Last reply by Himadri Goswami, -
- 2 replies
- 269 views
Hey, I've also submitted a ticket, but posting here incase anyone else has an idea of why It's not working. I just cleared my cache and now all of a sudden there's a problem with my license. I've entered it again, tried to refresh. Nothing. I've tried disabling my servers firewall completely but still nothing.
Last reply by enigmapatrick, -
- 4 replies
- 267 views
Hi, is there any way to create random announcments block? I've set "just" one in view setup block, but with this i can view just latest announcments and i cannot found any way to setup as random. thanks in advance for any reply, S.N.
Last reply by GoAncestry, -
- 2 replies
- 230 views
I know this has been asked out...but I'm apparently missing something when trying to work on external logins. I have a WordPress page, and I simply want it and IPS to share accounts (not necessarily login everyone at one). I believe I have everything configured appropriately in the ACP, the MySQL data, etc. Actually, I've verified that IPS is seeing the users in the WP table (WP and IPS share the same database). However, when the combination of username and password is supplied that has been given by WordPress (this is for a new user since the DB data's been shared), it indicates that the username and password is incorrect. Is there another step that I'm …
Last reply by Antoine Dionne, -
- 3 replies
- 234 views
So I noticed that there is this required profile field that is not showing up for new members under there avatar. See images Any fix?
Last reply by g1nt3r, -
- 0 replies
- 220 views
Dear IPS Guys, Gals, I bought iAwards thinking it had a feature that I could set to auto award for certain things like Years spent on the board, post made, reputation, e.t.c. but after purchasing and downloading it has none of these features. and, it seems like it is all manual awarding by the admin.. How can I setup automatic awarding for certain things or is there even a mod for that? and, He talks about Rules and certain things in his mod post but I cannot really understand what he is talking about regarding that. Any help would be greatly appreciated
Last reply by Austin Martel, -
- 2 replies
- 411 views
Just migrated to a new dedicated server, and I cannot make a new post on the forum. Getting Error code: EX1364 In the system logs it's showing IPS\Db\Exception 1364: Field 'cache_tag' doesn't have a default value running IPB version 4.1.8.1 Forum > http://www.soundsolutionsaudio.com/forum anyone know how I would fix this issue?
Last reply by ssaudio, -
- 2 followers
- 4 replies
- 455 views
It seems I am running out of space on my server. I have almost 7GB of attachments. I just clicked save to database, now the site is unusable. I presume this will resolve as soon as the files are moved? Any idea how long this could take to move 7GB? Any way to speed it up? http://squarewheelscycling.com/
Last reply by Square Wheels, -
- 2 replies
- 240 views
Hi there. Just a question regarding plugins. I have installed one which shows the online users. It is for IPB4 so it should work with my install. But I see no place to either put this into my theme, and it doesn't show up anyway at the bottom. I looked at the screenshots and it showed some form of block manager? However I cannot find this in my admincp at all. Any help would be great. Thanks.
Last reply by jnewing, -
- 5 replies
- 319 views
Excuse me if this is the wrong place.. But, I used the search tool and found a lot of old threads describing this but nothing for the current version of IPB. How can I change the colors of usernames for certain groups.. in topic view and other places. Also, I was curious. How can I put characters like the + that IPB forums has.. I know it means your a client but I like that Thanks in advanced!
Last reply by Mark H, -
- 4 replies
- 251 views
Hey Boys and Girls i have a question regards the groups system in IP, when i post something on my Forum only my main group avatar shows and i want alle the groups im in to show but only the avatars from the groups "so like i have Support, and Moderator, and Admin" and my main group is Admin only the admin Avatar from the admin group shows, and i want the Avatar from the Support, Moderator and admin avatar to show hope thats Explains it otherwise let me know
Last reply by Kyhn Sahl, -
- 2 replies
- 240 views
I've noticed that AdSense banners break responsive themes. The normal small adverts work fine on mobile, but the banners stretch the screen too far. I've tested this not only on my site but an IPS 3 site, as well as on other phones besides my own, and even by zooming in on Google Chrome (depending on your screen size, at around 200% ish your browser will become like a mobile browser if the website you are on has a responsive design). Some examples of this breaking are: The banner stretches beyond the limit of the responsive theme, so the size of the page is adjusted. It zooms "correctly" at the beginning, but for example if you open the menu b…
Last reply by Hunter Lyons, -
- 0 replies
- 249 views
We are using IPB4 and would like to find members that keep changing IP addresses but within the same subnet. For example they will begin posting using 12.34.56.100, get banned, and then re-register using 12.34.56.200. My question is, how can we find all members using an IP wildcard search such as 12.34.56.*? Using 12.34.56.* as the search term does not appear to work.
Last reply by MartyMcFly, -
- 1 follower
- 1 reply
- 217 views
Example original link: http://www.fillaritori.com/index.php?/topic/57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4/ The link after Facebook share: http://www.fillaritori.com/index.php?%2Ftopic%2F57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4%2F What there happens?
Last reply by sulervo, -
- 1 follower
- 4 replies
- 284 views
Hi just noticed that the option to preview a post before publishing it doesn't seem to be available anymore. Anyone found a way to go around that? Thanks
Last reply by Gabriel Touchette, -
- 1 follower
- 2 replies
- 251 views
We want to present all our members with a new board policy, that they need to agree with upon logging back in. Is there a way to present them with the new rules after a forum-wide forced log-out? I haven't been able to find something like that yet. Any pointers would be greatly appreciated.
Last reply by Jorijn Schrijvershof, -
- 1 follower
- 1 reply
- 238 views
When using the IPB4 demo board I noticed somewhere in the acp you could change what editor (for people making posts) and you could also add custom buttons to the editors tool bar. I've hunted all around the acp in my new IPB 4 install and cant find it? Any idea where it's hiding from me!? lol Thanks
Last reply by Nathan Explosion, -
- 1 reply
- 219 views
Is there a way to make for members to display youtube videos in the gallery instead of uploading videos? So they could just enter the youtube link instead of choosing a file to upload? We don't really want videos uploaded to our server, and youtube, well, it just works. If it's possible, we'd also like it if it could be configured in the acp that for the video category that we would create, we could select url's only, so files could not be uploaded. Or maybe it could be done with the downloads app? Same thing as above, but members could only upload/enter a url, not a file
Last reply by chilihead, -
- 1 follower
- 8 replies
- 738 views
hi i want to create a page to show forum users by a list like this for example this shows the staff members http://hellshammers.net/forum/index.php?/staff/ and i want another one to show every members by a list
Last reply by kar3n2, -
- 1 reply
- 474 views
So the mad emoticon is now showing up on my chat and the emoji looks squished. Is anyone else experiencing this on their forum? As you can see by the attached image. All of the other emoticons seem fine. And for the record I haven't modified any of the default emoticons. And the emoticons seem to be working on forum threads, so is this a bug? or is there is a problem with my IP.Chat?
Last reply by Kevin 7, -
- 2 followers
- 3 replies
- 300 views
I'm probably missing something obvious, but I haven't been able to figure out how to go about removing or updating a CKEditor plugin -- hoping someone else has figured out a way?
Last reply by Nathan Explosion, -
- 1 follower
- 7 replies
- 265 views
Loving the new IPS 4, as are most of our members. One thing I've been asked is if the forum is compatible with emojes (spelling?), those wee funny faces on mobile phones. I know we have the smileys but was just wondering if it's an option? Also, is it possible to have "back to top" button on the forum? This would be especially handy for people browsing via mobile phones. Would be superb if that can be done. Dave
Last reply by crazzzydave, -
- 2 followers
- 90 replies
- 24k views
It's been suggested before to enable full SSL support for the AdminCP, but I'd like to take things a step further with my own suggestion. I would like to have the option to enable SSL everywhere on IP.Board. Not just on login pages, not just the ACP, but give users the option to use SSL globally, similar to the manner sites like Facebook do. Users would be able change this setting through their account settings, giving them the option to enable or disable global SSL this way, but still letting the admin force SSL on login pages. SSL would first need to be enabled and set up by the boards administrator, of course.
Last reply by PedroNL,