Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Twitter Login Button Color
- Last reply by SeNioR-,
22,551 topics in this forum
-
- 1 follower
- 3 replies
- 234 views
New members have their status updates disabled and they have to manually enable them through settings. How can i make it so that the default setting is enabled? Thanks.
Last reply by newbie LAC, -
- 2 replies
- 168 views
Can someone please explain what I can do with this part of pages? I still don't get it.
Last reply by TAMAN, -
- 2 replies
- 194 views
hay all im wanting to know if its even possible to merge two ips4 sites running the latest version . if it is how in the heck do i do it ? thanks
Last reply by Woodsman, -
- 2 followers
- 2 replies
- 181 views
how would i go about adding my google adsense code to every 1st post of a thread like the picture above
Last reply by tnn, -
- 7 replies
- 186 views
I can't find where to change the password. Looked in .htaccess file and aren't the line there. I have my browser to remember the details and so I personally can't remember so I want to change it.
Last reply by EmpireKicking, -
- 6 replies
- 186 views
When using IPB3 I had been used to not give members the permission to view reports, so I got a little surprised today when a warned member commented on a report. There is just one member group report permission setting in IPS 4.1 and that is "Can report content?", but there seems to be no other setting for view permission. So I wasn't aware of this change. Now I need to test this changed functionality to see how it works when I comment to the report, because there is no reply button to his comment like the image below shows. I have to click on the Moderator comment tab and write a comment to his comment?
Last reply by Machsterdaemon, -
- 2 replies
- 182 views
Where can i find out the referral numbers for my members? Lets say, a member gets 2 new members joined up under his link. Where can i see that?
Last reply by Robert Marschall_56198, -
- 1 follower
- 2 replies
- 158 views
Trying to upgrade right now and it's giving me this strange error: Fatal error: Undefined constant 'IPS\TEST_DELTA_ZIP' in /home4/infernonr1/public_html/applications/core/modules/admin/system/upgrade.php on line 99 Anyone know what this is about?
Last reply by infernonrx, -
- 2 replies
- 184 views
I created a custom table in my header and footer to display linked images to various sites it works good on the "web" site but on mobile it does not work it changes the width of the screen not sure how to fix this or if it is possible to hide these tables from mobile. Below is the view from mobile you will see what I mean.
Last reply by cane_cc72, -
- 3 replies
- 161 views
My domain is apparently setup to not use www in the url so I was trying to use force www in htaccess my problem is using both I keep getting error ERR_TOO_MANY_REDIRECTS my htaccess looks like for mod_write for friendly url's <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> with 1st attempt at adding force www of course i changed example.com to my boards url <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] # Alway…
Last reply by Kevin 7, -
- 2 followers
- 2 replies
- 182 views
Does anybody know of any walkthrough for noobs to do an article system like it was in the IPB 3 of Pages? I converted to 4 and it totally gone, I'm not really how I can get it fixed.
Last reply by ZakRhyno, -
- 1 reply
- 196 views
Hello everyone, I'm having trouble with the GET method to /forums/topics and /forums/posts. Intead of the list of topics, i'm getting Error 500. /forums/topics/{id} and /forums/posts/{id} are working fine. Could someone help me? Thanks.
Last reply by ZakRhyno, -
- 12 replies
- 299 views
Checked my site after breakfast and was surprised to find blank white error screen of death. Checked error log and figured out a cache file was having issues. 2016/01/16 21:19:00 [error] 6414#0: *380680 FastCGI sent in stderr: "PHP message: PHP Parse error: syntax error, unexpected '":"' (T_CONSTANT_ENCAPSED_STRING) in /myforum/datastore/cacheKeys.3e62f65ff4.php on line 6" while reading response header from upstream, client: 40.77.167.54, server: mydomain.org, request: "GET /forum/index.php?topic=2257.msg54625 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "www.mydomain.org" I deleted the cache file from datastore and the site returned to normal but I am c…
Last reply by hmikko, -
- 2 followers
- 4 replies
- 162 views
Hi, i upgraded my forum on a test server to 4.x. Its going good but a lot the post with the HTML format are showing as code. I rememberd that i installed a plugin / module on 3.x to use codes likee etc. Does anyone know how to "fix" this. A forum post looks like on 4.x at the moment. Anyone knows how to solve this? Regards, Duken [table][th][center][b] Zomer [/b][/center][/th][/table] [center][img]http://www.filmtotaal.nl/images/nfd/uploads/zomer-fc3-thumb.jpg[/img][/center] [table][th]Algemene informatie:[/th][th][/th][th]Extra informatie:[/th][th][/th]
Last reply by David.., -
- 1 follower
- 4 replies
- 198 views
I merged all posts of very important topic with it's duplication. People lost permission to add replies to this topic. Of course, except Moderators and Administrators. Only members lost. What's wrong? I have no idea, how to fix it.
Last reply by bradl, -
- 2 replies
- 163 views
Hey Guys i just acivated ipb Content which was bot installed before. How do i install it now? Do i really have to upload all the ipb Files again Or is there a shortcut? Ibp version: latest v4 thx
Last reply by TheSonic, -
- 0 replies
- 150 views
Besides the gallery being a potentially chaotic disaster... how can I remove the ability for somone to use another members gallery image as their profile photo? Click any image in gallery and top roght you can add that image to your own profile. BARMY if you ask me and will be sure to annoy many members.
Last reply by kar3n2, -
- 1 follower
- 1 reply
- 161 views
I can't seem to find a way to center a Youtube video in a post anymore. In IPB 3.x, I could just highlight the link and hit the "center" option and voila! That doesn't work now. And, since I can't find a way to change the editor from rich text to basic, I can't try it that way either. Is it even possible to center a video in a post? If so, what do I need to do?
Last reply by opentype, -
- 1 follower
- 7 replies
- 283 views
The convert application for IPB 4 is throwing this error on the final conversion step (after entering DB credentials) Class 'IPS\convert\Software\Forums\Xenforo' not found After looking through some of the other converter files, it seems all of the other sources use "namespace IPS\convert\Software\Core;" however Xenforo is the only one that uses the "namespace IPS\convert\Software\Forums;" Not sure if the above has anything to do with this, especially since, as we see above, it is actually calling the correct path.
Last reply by Skamadix, -
- 0 replies
- 158 views
Hi, I would like to ask: 1) can I change logs storage location (uploads/logs/) ? 2) I would like to use system cron. I have setted /applications/core/interface/task/task.php chmod 0777, but still have got message "In order to enable this setting you must make the ***/applications/core/interface/task/task.php file executable (i.e. chmod 0777)." and cron is not set..
Last reply by cbob, -
- 0 replies
- 156 views
Not sure if this is a setting I've missed (I've looked a lot!) but my admins need to pass the URL filtering/whitelist. How can I achieve this?
Last reply by Jesse Rapczak, -
- 1 follower
- 1 reply
- 156 views
It must be me, but I can not find where I can change the cut off time for inactive users in the active users online listing before they show no longer being online?
Last reply by AndyF, -
- 1 reply
- 164 views
In previous versions of IPB, you could set up things like group promotions and member title changes once a member reached "x" number of posts. Now it's once they're reached "x" number of "content items". The problem is that I can't find anything anywhere that explicitly defines a list of items that are deemed as content items. Can anyone link me if there is such a listing somewhere? I would like to know what type of things count towards this criteria.
Last reply by Adriano Faria, -
- 2 replies
- 185 views
Currently, when I post a Youtube video in a topic, the display is HUGE. Is there a setting somewhere that I can adjust to scale this down?
Last reply by Reagan2791, -
- 1 follower
- 6 replies
- 233 views
I'm trying to create announcements in Moderator CP, but nothing happens..Anyone else with same issue or do you have a solution?
Last reply by EricT,