Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,020 topics in this forum
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- 2 replies
- 697 views
Hello, I have a problem with the meter on the forum views. They do not work displayed on the forum. I got the hint to set up a cron job, so I did but was not counting impressions, I tried to get support from the SUPPORT IPS, but IPS said that the fault of the server and the server said it's a mistake IPS. I was alone, no one helped me. So I decided to download IPS version nulled, to see if time will work counting impressions. And as it turned out - it works. So this is not a server error. I wonder what I can do to fix the display, because I have a lot of new topics that have tens response and the zero impressions. Please hint. Can install the new IP.…
Last reply by Rhett, -
- 1 follower
- 5 replies
- 815 views
Due to complete frustration I'm considering moving away from the product. Anyone ever migrate?
Last reply by Lindy, -
- 3 followers
- 3 replies
- 350 views
Hey guys, I am a noob at the Commerce app within IP 4.0. I don't believe there is any documentation for it, so I guess I will ask here as I'm sure there are many experienced IP users out there. 1) How would I create a monthly or yearly subscription? And is there anyway that this subscription will automatically charge the client's credit card or PayPal account? 2) Also is there a way to have donations as a subscription, like auomtically monthly or yearly donations? 3) And finally, how do I test payment methods before going live to make sure everything is really working? Thanks guys for your help! Ryan
Last reply by Meddysong, -
- 1 follower
- 0 replies
- 237 views
I need to show more of the announcements on the pages. Too much gets hidden and people are not clicking them to read more. How can I change how much is seen in the announcements? Update: Actually I found the spot for "2 lines" in the css of the template editor. I made it 4 lines. It's in theme / widgets / announcements
Last reply by JEFF MACK, -
- 1 follower
- 1 reply
- 253 views
Where is this option
Last reply by BN_IT_Support, -
- 0 replies
- 257 views
Is there a way to not allow guests to see who is following the different threads?
Last reply by HappySmoking, -
- 3 followers
- 3 replies
- 402 views
In ACP, the following message appears on the dashboard. How can it be solved or how does one run the tasks manually? Locked TasksThe following tasks appear to be locking frequently: queue. Please run them manually. If you require assistance with any errors shown please contact technical support.
Last reply by fmro, -
- 4 replies
- 265 views
Here is the situation, we will have many members logged in to our IPS community. They will be using computers that are publicly available. I want to logout these members after they are done. I will know which members are logged in on the public computers. There will be a very specific start and stop time to their activity. If this can't be accomplished via the Admin CP is there another way of doing this? Any help will be appreciated.
Last reply by MADMAN32395, -
- 1 follower
- 4 replies
- 290 views
What I want to do is display 3 columns per row. The Page code is: {{foreach $rows as $row}} {{$idField = $row::$databaseColumnId;}} ...content... {{endforeach}} I've tried to do a template logic like below but failed: {{if $row % 3 == 2}} line break {{endif}} {{if $row == 3}} line break {{endif}} How do I do it?
Last reply by GrooveOnBeat, -
- 15 replies
- 428 views
Either I am not working this correctly or something, however, I am unable to find guidance on this. Could someone walk me through setting up a forum wide SSL for my forums. I assume I need to add a redirect or something in my htaccess file, however, if someone could be so kind to walk me through, I'd appreciate it! Thanks in advance!
Last reply by dieselpowered, -
- 3 replies
- 285 views
Any ideas on a quick fix for this one? Getting this error message when trying to see who's online by clicking to see the online list
Last reply by Ahmad E., -
- 2 replies
- 325 views
Hello, Can you tell me what are the differences between Feature Topics and Pin Topics. What are the benefits between and the other?
Last reply by Ricw, -
- 1 follower
- 1 reply
- 238 views
Hi, I upgraded today and checked the new auto promote feature of .16 even if user does not login. I don't know if this is just a night process because a lot of old (not logged in) users are still in the old usergroup. Normally it's set up to auto promote after 3 days. Is there any secret to get this working?
Last reply by Daniel F, -
- 3 replies
- 332 views
Last night I began manually uploading the delta upgrade file from 4.1.15 to 4.1.16.1. This was about 3am when I board load was very light. I left the board open and continued posting as I uploaded the files, as I have for years of upgrades prior to this. Half way through uploading the files, I noticed the site wouldn't respond. I then noticed the sql partition was full, and eventually tracked it down to the core_log.idb table ballooning to 22gig. As fast as I could delete files on the partition, this table continued to grow. To cut a 3 hour triage story short, I had to restore the http root files, drop the database and import a backup taken prior to the upgrade. Is t…
Last reply by steve00, -
Hey Guys My site has been hacked overnight and they have modified the index page. Where is the page editor in V4 to change index back to default. Many Thanks J
Last reply by Soupy1985, -
- 2 followers
- 2 replies
- 332 views
Is it possible to identify search engine bots in the online user list? I remember this was a feature back in 3.x and I'm really missing this capability.
Last reply by Max_69, -
- 2 replies
- 290 views
Hi, I am just wondering if there is still an option to disable private messenger per user group? I know there used to be a way to do this with one click in IPB 3.x series, but in the latest version I cannot find how to disable the private messenger for a whole user group, other than setting limits to zero for per messages sent. Thanks
Last reply by Peter Parker, -
- 0 replies
- 233 views
Dear All My knowledge of creating/editing blocks is limited, but I've been looking to alter the "Top Reputation" block. At present it shows Top Reputation by Week, Month, Year and All Time. I just want to show All Time. I don't know if I'm going totally wrong, but I started by creating a new block based on Top Reputation using the default template. The default template is <h3 class='ipsType_reset ipsWidget_title'>{lang="block_topContributors"}</h3> <div class='ipsTabs ipsTabs_small ipsTabs_stretch ipsClearfix' id='elTopContributors' data-ipsTabBar data-ipsTabBar-updateURL='false' data-ipsTabBar-contentArea='#elTopContributors_co…
Last reply by Bill Edwards, -
- 1 follower
- 3 replies
- 279 views
Trying to upgrade my forum, but keeps getting this problem when upgrading... Also the path to the uploads folder has changed in the user part of it. Is there a way of fixing the problem within FTP or what would I have to do?
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- 4 followers
- 4 replies
- 366 views
Hi, I have a very annoying issue with IPB. For some reason you made the seo-title part of the URLs across the forum REQUIRED in order to access the pages. WHY?! Let's say I want to quickly access a member's profile, and I know that the member's ID is 546307. Expected: I will be able to access its profile by going to: https://invisionpower.com/profile/546307 Actual results: Terrible unexpected error page (Error code: 1S160/2) Let's say I want to quickly access a topic, and I know that the topic's ID is 433227. Expected: I will be able to access the topic by going to: https://invisionpower.com/forums/topic/433227 Actual results: Terrible unexpe…
Last reply by Mark H, -
- 2 replies
- 250 views
as the heading says Alright until the upgrade URL: http://www.baysidegamers.com/gallery/
Last reply by EmpireKicking, -
- 1 follower
- 8 replies
- 239 views
IPS 4.1.16.1 Hello, If i search in ACP the word "delete" i find this If I click But i can´t find!
Last reply by pequeno, -
- 5 followers
- 12 replies
- 585 views
In submitting a post (even here - at the comment linked to at the bottom) it takes a few tries. Often what I'm seeing is this. I load up a page. I decide to respond, either by quoting or just by typing a fresh response. I hit submit. The button dims, briefly, then undims. Nothing changes. I can hit "Submit" multiple times and the same thing happens. I reload the page. I paste in the same response. I hit submit, and it works. This reload-to-submit thing has even happened here at IPS: I had to reload to submit that comment. Has anyone else seen this, and what can be done about it? I'm using the latest released version of Safa…
Last reply by arbee, -
- 1 follower
- 4 replies
- 251 views
Hi, I want to know where can I make pages mofications because I don't find... For example I want to do a modification in WYSIWYG Editor to delete the white space, reed in the image below, but I don't find where to do that; Thanks in advance!
Last reply by Pedro Ibáñez, -
- 2 followers
- 1 reply
- 280 views
Hi. on our community every time a user logs in, it logs them out of all other devices. Meaning that when they switch device they have to log in again. This only started after we updated to 4.1.16. Can anyone let me know if something changed please?
Last reply by Adriano Faria,
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