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Mark H

Invision Community Team
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About Mark H

  • Birthday 05/16/1955

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    Minne-snow-ta

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  1. The Archiving function on our Cloud packages differs slightly from the On-Premises feature, due to our cloud infrastructure. To configure Archiving on a Cloud package, please visit ACP -> Community -> Forums, Settings -> Archiving sub-tab. By default, Archiving is enabled for posts which are more than 1 year old: You may disable Archiving entirely, or you may select an Archiving cutoff date which is longer than one year, in one year increments. Archived topics cannot be posted in or edited, and will not show in search results. You can unarchive topics after they've been archived if you change your mind.
  2. Thanks for posting, and I'm sorry that you're having an issue with your Invision Community. Can you go ahead and submit a support ticket please? I'm going to need to get a little more information about your account to help, and this is best done in a private support ticket. Thank you! 🙌
  3. The display of signatures is a per-member setting, which is off by default. Each member must choose to enable it (or not), and there's unfortunately no native provision for forcing that to be enabled. There may be a 3rd-party solution, for which you can inquire in the relevant section of our community.
  4. Thanks for posting, and I'm sorry that you're having an issue with your Invision Community. Can you go ahead and submit a support ticket please? I'm going to need to get a little more information about your account to help, and this is best done in a private support ticket. Thank you! 🙌
  5. That's correct, the fix requires you to perform both steps that Brandon showed.
  6. There's unfortunately no provision to delete all replies to all topics in a forum.
  7. Did you enable FURL Rewrites? If so, did you copy the .htaccess file which was provided in the ACP, to your forum main folder? ( Which should be /Applications/MAMP/htdocs/mffa/ )
  8. Edit the Guest Group, and enable the setting "Can access site", then save the page.
  9. It seems odd that a default unedited English language pack would be blank, but a custom language would show. If it were the reverse, then my first post would be relevant. But are you certain you've switched to an unedited English language pack? If you are, please open a ticket to Support and include the URL to this topic.
  10. I'm unable to reproduce this on a test install. As a first step, in the ACP please switch to an unedited English language pack, and an unedited Theme. Do the questions then appear? If they do, the issue is (most likely) a problem in a foreign language pack or a custom Theme. But if the questions still don't appear, please run the Support Tool and see if that resolves the issue. If after doing so the issue is still not resolved, please file a ticket to Support and we'll investigate.
  11. In addition to what Adriano suggested, you can also use the built-in Bulk Mail feature to send to anyone who has not visited in X days. Check the "Member Filters" sub-tab of the Bulk Mail creation page.
  12. Please file a ticket so that we can investigate and possibly reproduce this.
  13. This is an old reply, but the answer is still valid. 🙂 Please submit a ticket and make note that it's for the IPS community, including your OS and browser specifics.
  14. OK, if the issue is resolved now, it's something that should not happen again.
  15. If you click on that "-1" does it lead you to the post that is queued? If it does not, please file a ticket to support so we may investigate the issue.
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