Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
-
- 2 replies
- 279 views
is there a way to force user to have an image before posting in articles? Either that or have a standard image that uploads when they dont upload one? Reason is because i have a record feed on the front page and it will look funny if a user doesnt add an image?
Last reply by CyanideBurial, -
- 1 follower
- 2 replies
- 300 views
For some reason I cannot delete a blog that was created. I can delete the posts inside of it but not the blog itself. I am logged in as the administrator and trying to delete from ACP. I just get a message that says "You do not have permission to delete that item."
Last reply by Steph Jensen, -
- 0 replies
- 274 views
I'm in the process of creating some custom widgets. I'd like to be able to upload images to the widget. So far I've managed to get an image upload working that creates a smaller thumbnail to be used by the widget. The problem I have is that I can't figure out how to remove the previously uploaded image before replacing it with a newly uploaded one. Below is what I have so far, any advice on how to handle this would be much appreciated. /** * notification Widget */ class _notification extends \IPS\Widget\StaticCache { /** * @brief Widget Key */ public $key = 'notification'; /** * @brief App */ public $app = …
Last reply by Brew Digital, -
- 1 reply
- 251 views
anyone have any idea how to get the new user welcome to show up in the chat box? i see the phrase in languages and everything but cannot find where to trigger new member messages
Last reply by AmericanRev2, -
- 2 followers
- 5 replies
- 445 views
What grass roots database table row/variable can I look at that contains post text? And, gravy would be Post Title data? Context is to check database data to figure out the last date of a post made to see how much data was lost during a migration. Even though I had the forums off. Or, any other ideas for how to do this easily. Thanks!
Last reply by Mark H, -
- 2 followers
- 11 replies
- 585 views
What I gotta do to fix this..?
Last reply by VladTheGreat, -
- 4 followers
- 7 replies
- 627 views
Hi there, i converted a vBulletin 4.2.5 to ipboard 4.4, it worked like a charme but having some problem : - all attachments have been converted i see them on the ftp folder BUT in each thread i see this : [ATTACH=CONFIG]19135[/ATTACH] Anybony know why ? Thanks for you help. Regards, Olivier
Last reply by Matt, -
- 1 follower
- 0 replies
- 214 views
How I can make defined tags visible to choose when creating topic?
Last reply by kmk, -
- 1 follower
- 4 replies
- 620 views
i get this error on update to 4.4.5 beta1 Class 'IPS\cms\Records\CommentTopicSync1' not found
Last reply by rjc94080, -
- 1 follower
- 5 replies
- 335 views
I have seen this image working ok on another Invision forum - however when I try to use it, it does not auto-embed, and when I add it manually - it does not animate, does anyone know why? https://imgur.com/a/IIlN1
Last reply by markymids, -
- 0 replies
- 269 views
Hello, I have updated the forum with 3.4.5 on 4.4.4 everything kinda just two days, conversion was, and so on, counted them all and worked fine now everything is set up. The latter do not remember what changed in the admin panel(like the last that edited the userBar templates and mobileNavigation in added extra links to user panel-type links to My Publications and a link to admin login in the admin area of the portal) after a while try to log into the admin area of the forum and the server hangs completely scored all processes in the logs the errr mod_fcgid: can't apply process slot for reboot the server and everything works fine 140-170 processes, again trying to come …
Last reply by avgaz, -
- 3 followers
- 6 replies
- 580 views
Google crawled my site, but suddenly the homepage disappeared from the search engine. There is no error in the google search console. It's about the title and the description of the page. This website is: https://1shot2kill.pl/ I will add that bing displays correctly in the browser. Google: Bing: As you can see above, the homepage does not exist in google. I would like to add that everything was done in the right way and suddenly it disappears from the search engine.
Last reply by Philip Krasilnikov, -
- 2 replies
- 296 views
Does using Quick Translating change mobile template words? I changed Classifieds to a different Title but in mobile view it's still Classified, can anyone point me to any info somewhere? "PS" where or how do I edit mobile collapsed menu 🙂 Thanks
Last reply by VladTheGreat, -
- 0 replies
- 251 views
Good day, after the update from 3.4.5 to 4.4.4 and recalculation of all that lasted as much as two days, there is a problem does not display pictures in the gallery, links to them are without a domain that is just http://uploads/gallery/gallery/category_1/gallery_17395_1_120566.jpg can not seem to find where to fix it, the file paths are normally spelled out. Where is this configured? update problem solved.
Last reply by avgaz, -
- 1 follower
- 2 replies
- 433 views
Hi there, I would like to migrate my forum site to a new site from abc.com/community to xyz.com/community can I just use WP duplicator tool for the abc.com migration and then upload to the new site? Or what else I can do?
Last reply by Allen Thee, -
Topics Widged
by kmk- 1 follower
- 1 reply
- 327 views
Hello, please anyone can help me to do this? I want give a little style for Topics widget 1. Red: remove. 2. Blue: Increase size and bold
Last reply by newbie LAC, -
- 1 follower
- 4 replies
- 313 views
Need the custom css for this please, tried: #elSuiteTitle{ display: none;} without success. I want to use the header image with logo imbedded and need to remove both the site name and logo overlay
Last reply by newbie LAC, -
- 2 replies
- 302 views
Hello, I'm having trouble accessing my AdminCP. I'm using Wordpress SSO plugin and haven't logged in for a while, the forum is offline. I actually forgot that the login for AdminCp on the WordPress site is diffent to my login details for here. I'd appreciate any help with this issue!
Last reply by Chris Conley, -
- 1 follower
- 1 reply
- 232 views
Is it possible to have 2 versions of the same application installed on a forum side by side, or would that clash? The specific application is an auto welcome application. Many thanks for your help.
Last reply by Adriano Faria, -
- 2 followers
- 1 reply
- 225 views
Is there a good "timeline" plugin for IC? We're thinking of having a timeline to show our customers so they can follow when a new product feature would be released, the date of the release, and a small description regarding the product feature.
Last reply by Joel R, -
- 1 follower
- 3 replies
- 238 views
i was wondering if there was a way to limit the number of images a group can upload to albums?
Last reply by Joel R, -
- 1 follower
- 5 replies
- 295 views
I am trying to install a country ip blocking script to our forum to prevent access to countries like Cuba, Iran, North Korea, etc. I have tried including the php script with (include, require, require_once) but I cannot get it working on forum.altair.com without it throwing a 500 Internal Server Errors. It was attempting to load the file more than once despite that it was only being called out once. What would be the best practices for including php files that load first? Thank you for your help.
Last reply by Christine Barrett, -
- 1 reply
- 268 views
I am using BigDump to restore my forum databases. It specifies the connection character set. Confirming that $INFO['sql_charset'] = 'utf8mb4'; is the proper set to specify as seen in config file. Thanks!
Last reply by bfarber, -
- 1 follower
- 4 replies
- 259 views
Hello, how we can place the Messenger direct link in forum area or in Pages area?
Last reply by kmk, -
- 1 follower
- 0 replies
- 243 views
I have database on a page with store records in the database directly. How I can hide or remove the page title block?
Last reply by kmk,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
