Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,018 topics in this forum
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- 1 follower
- 2 replies
- 301 views
Right now I have my IPB install tucked away in a /community subdirectory. This makes for some slightly awkward URLS like domain.com/community/blogs and domain.com/community/store I would like to move IPB into our root domain directory, but I have my PHP website that is separate. I don't want to use IPB for my main website, because the site does exactly what I want and loads faster than a CMS system would. How can I make it so navigating to domain.com or domain.com/index.php will show my own custom site, but domain.com/blogs or domain.com/forums will show IPB?
Last reply by Meddysong, -
- 2 followers
- 4 replies
- 388 views
Hi Guys - The Duplicates app we use is sending out thousands of emails per minute, causing Amazon SES to pause our account. Is it possible to clear the email queue of all the emails waiting to be sent? I disabled the plugin, but the emails are still coming!
Last reply by Chris027, -
- 1 reply
- 254 views
Suddenly the announcement block is gone from our site. Any idea how to get it back? Looks like i need dummy block to show the announcements? I added calendar block and announcements popped right in. How about removing requirement for dummy block?
Last reply by Morrigan, -
- 2 followers
- 12 replies
- 402 views
Hey IPB fam, I could use some clarification please. 🙏 I set up rules for Group promotion. I want the system to promote members to different groups based on the amount of Reputation they get (the +1 for "liking" someone's reply) The more Reputation you have, the hotter you are 😏 Spark 0-9 Reputation score Ember 10 Reputation score Flame 50 Reputation score There are instances I want to manually move a member from Spark to Ember for instance. If I tell the system to move them from Spark to Ember, it won't unless I manually increase that member's reputation to any number between 10 and 49. Is that how I should proceed…
Last reply by Morrigan, -
- 1 follower
- 5 replies
- 373 views
I have successfully color some boards with this code: } [data-forumid="296"] > div.ipsDataItem_main > .ipsDataItem_title > a { color:#ffa500 } how can i color some sub-categories now?
Last reply by Morrigan, -
- 1 follower
- 6 replies
- 943 views
The date/time posted on each post seems to now be relative by default (e.g. "Posted 3 hours ago"). Is there a way to change this to absolute time stamps?
Last reply by DawPi, -
- 2 followers
- 7 replies
- 346 views
Here is what's going on. JPG image before upload: 285kb Uploaded: 83kb The quality is really bad, looks too compressed and pixelated. ----------------------------------------------- PNG image before upload: 263kb Uploaded: 296kb This image looks just as clear online as it does on my PC. Is there something built into IPS that compresses JPG images only? Thank to anyone that has some info about this.
Last reply by opentype, -
- 2 replies
- 288 views
So i would like to know if that was possible to setup minimum words limit to post on my forum. Cause it's really boring to see answers like ok, ty etc Thanks
Last reply by Jordan Miller, -
- 2 replies
- 291 views
Hi all, I've been trying to get a login working using the Resource Owner Password Grant oAuth, however I can't seem to make it work. Here's my request: const form = { 'grant_type': 'password', 'username': 'username', 'password': 'pass', 'scope': 'profile', 'client_id': 'client_id', } var formBody = []; for (var property in form) { var encodedKey = encodeURIComponent(property); var encodedValue = encodeURIComponent(form[property]); formBody.push(encodedKey + "=" + encodedValue); } formBody = formBody.join("&"); await fetch(`https://example.com/oauth/token`, { method: 'POST', headers: { 'Content-Type': 'applica…
Last reply by creativiii, -
- 46 replies
- 1.2k views
Hello, I was supposed to have my forum updated by the software people, but they keep asking me to do some technical things and I couldn't figure it out and then the world went crazy and my son and I both got sick, so I didn't get it done yet. Now my forum is down for some reason and the software people don't offer support, because it's old software, but they did suggest to look in the cache/sql folder. I just don't know how to do that. The forum is located here: http://himstedtheaven.net/forum/ Can anyone here guess what might be wrong and how can I fix it?
Last reply by Miss_B, -
- 2 followers
- 2 replies
- 304 views
Hey folks, This is a first for us. Basically our e-mail got hijacked and our forum is spamming endlessly to random e-mails from around the world. We checked out the something is wrong page to contact support and there is this optional upgrade: " prevents spam from being sent via the email sharer and resolves an issue with forums being hidden " Now I'm really hoping this event correlates to this patch but we've already exhausted our 150k sending limit for the month so this has really put a hindrance on our domain name. How do we clear the cron or backlog of e-mails? Our forum is still trying to send e-mails every second, whoever hijacked this must have…
Last reply by Stuart Silvester, -
- 1 reply
- 261 views
Hey, recently I just came across an issue where my forum main page isn't like any other. Like what could caused this to happen? Thanks URL is https://www.sinisterrp.co/forum/
Last reply by Miss_B, -
- 2 replies
- 302 views
Hi guys, is there any way to change the og_graph for facebook (and so on)? I don't have any options in the backend to change it, or am I blind? I think in the past it was possible to upload the graphic in the backend, but I haven't this point anymore (or I can't find it ;) ) Best wishes Claudi
Last reply by Claudi, -
Hello, I'm hoping someone could give me some guidance or advice please. I'm wanting to add some menu items here - which redirect to the odd forum. The issue I'm having is once setup on the nav bar I don't want members to see the forums where forums are usually placed when created. I've tried messing with forum and category permissions but had no luck.. like I tried making it so the forum couldn't directly be seen on the site but if you clicked the link on the nav bar it would take you inside the invisible forum. Is there away around this?
Last reply by Dean_, -
- 7 replies
- 412 views
When someone buys a product X in the store I want to be able to redirect them to a custom Thank You page. Is there any way that can be done? I'd like to set up a "thank you" page with some tracking, add a Facebook pixel, etc... And I need that for one specific product. And not the other products in the store. Any ideas?
Last reply by Dominyka, -
- 1 follower
- 3 replies
- 392 views
Hello everyone, the IPB generates a permanent audio stream. In the root_framework.js is a function "initSoundFile" that maybe is responsible for this behavior. I think it is used for the notification sound. But this permanent stream prevents my computer from standby. Only disabling JavaScript oder closing Firefox will help. The browser setting of disabling notifications won't help here. Can you from IPB can please give a statement to this? Other users of IPB also have the same problem. https://forums.homecomingservers.com/topic/13577-forum-is-preventing-my-laptop-from-sleeping/
Last reply by Mercury_, -
- 5 replies
- 322 views
hey guys - im adding a new logo/header with bright colors and I need these: to be links in black or other instead of white..
Last reply by Daniel F, -
- 2 replies
- 310 views
Hi For some reason, we cannot add images more than > 30Ko Yet in the ACP, groups > content tab > 1Mo per content allowed Where is the problem ? thanks for your help !
Last reply by Jim M, -
- 1 follower
- 2 replies
- 257 views
Hi everyone. I've posted a couple of times explaining that a major sports franchise is doing away with its message board. The members of that board and I have created a new forum to take its place, and are in the process of 'ramping up'. The old forum will still be around for about a week, so it gives everyone time to get the news and move to the new forum. The team has shown a willingness to give us the old database, if all member data (not including posts), is deleted. But it's nearly a week since they said that, and we haven't gotten any word from them on the transfer, since then. So I'm going to go under the assumption that it won't happen. That said, there…
Last reply by VaBeach_Guy, -
- 4 replies
- 302 views
Bear with me as this is a strange one and I really have no idea why it's doing it... Let me explain. In my stream it tells you who has replied to whose topic, but mine doesn't make any sense what so ever. How it should read: Topic Title 1 Member 1 replied to Member 2 topic's in Forum 1 Topic Title 2 Member 1 posted a topic in Forum 1 What I see: Topic Title 1 Member 2 replied to topic's Member 1 in Forum 1 Topic Title 2 a topic posted Member 1 in Forum 1
Last reply by Dean_, -
- 1 follower
- 0 replies
- 234 views
Hello, how I can made my website can be embed videos from others videos platforms, like youku (https://youku.com), tencent video( wei ), iqiyi ( https://www.iqiyi.com/ ) etc. Right now work for youtube, facebook video etc.
Last reply by kmk, -
- 1 follower
- 1 reply
- 378 views
Hello, I meet this little problem since 04/17/2020 via the support system integrate I have no answer. Crons have been run by my crontab (plesk) for a long time and I have never had this problem before. I have try disabling all changes no changes. Here is the error with the tail spot: #0 /diskhdd/clan-rmg.com/httpdocs/applications/cms/extensions/core/Sitemap/Databases.php(152): IPS\Patterns\_ActiveRecord::load(3) #1 /diskhdd/clan-rmg.com/httpdocs/applications/core/extensions/core/Queue/RebuildSitemap.php(105): IPS\cms\extensions\core\Sitemap\_Databases->generateSitemap('3_sitemap_datab...', Object(IPS\Sitemap)) #2 /diskhdd/clan-rmg.com/h…
Last reply by bfarber, -
- 1 follower
- 2 replies
- 305 views
Hello, I install new plugins but IPS doesn't load their CSS and JS files. I try to clear cache, desinstall/resintall the plugin without success. For example a plugin has one CSS file and one JS file which are not loaded. When I check the code source of the pages, the CSS and JS files of the plugin are missing. It works on a local env with IN_DEV enabled. Can you help? Thanks! --- EDIT 1 : for information, after installing the plugins, when I entered the custom parameters for the plugin, they were not taken into account. Also, the default parameters were not written in the text fields in…
Last reply by DreamOn, -
- 1 reply
- 296 views
Does anyone else struggle with these problems? When trying to embed a link in a post I get this message When in the AdminCP and viewing members. I can only view the first page of members. Any other pages is NEVER accessible. I also can not use the search function. Sometimes it will work but very rarely does it decide to search anything. Clicking on pages numbers does nothing. Switching between banned, locked, etc does nothing There are a lot more issues similar to this and its about to push me to another platform if I cant fix it.
Last reply by Daniel F, -
- 3 followers
- 8 replies
- 954 views
Some of my members are complaining that they get the 2mb maximum image size warning when trying to upload larger photos. I can not find that setting anywhere in the ACP? Can somebody tell me exactly where it might be? I have tested my forum and I have uploaded some very large photos like 12mb and they resize just fine to my preferred image sizes set in the ACP. Don't understand why some can not upload their photos? Thanks
Last reply by sobrenome,