Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 32.9k posts
- 8 followers
Problems related to your server or other classic, self-hosted edition issues.
- Locked Task: clearUnconfirmed Configuration issue
- Last reply by Marc,
22,906 topics in this forum
-
- 1 reply
- 321 views
example check
Last reply by Hexsplosions, -
- 0 replies
- 257 views
Hi guys, I just upgraded to 4.0.0 as everyone was saying that they upgraded without any issues. That's true for most of the parts, but there is one big critical error on my site. I had my own design based on the standard template and if its enabled now the whole site is broken. If I wanna check the resource i get this: Do you have an idea! It's pretty bad - ned help.
Last reply by LukasGr., -
- 1 follower
- 8 replies
- 409 views
Hello, Today i've tried to download IPB 3.4.7 from Client Area many times but it isn't working just loading.Would be happy if its get solved today. Regards
Last reply by Izaya Orihara, -
- 1 follower
- 1 reply
- 313 views
admin/?adsess=e4ba2c6dabaf94b3517f435ac80d3a01&app=core&module=settings&controller=licensekey [an error occurred while processing this directive] I have just changed directory from /forum/ to the main site directory www.mysite.com - removed the previous redirect that exists and now I'm receiving the above error when accessing the site. I have updated the URL in the client area but still the same. Any ideas? I have raised a ticket.
Last reply by craigf136, -
- 1 follower
- 1 reply
- 271 views
Is it possible to not show Advertisements in mobile?
Last reply by Square Wheels, -
- 2 replies
- 284 views
Hello! I'm currently having an issue with trying to do a clean install of 4.0RC. When ever I upload the files to my server and try to go to the install page, I get the following errors: On line 13 of index.php, I changed the "\" in the line to "/" and these errors don't show up but instead I get the following: I've checked this out as well but now I'm stumped as to what it is that I have to do here: <?php /** * @brief Initiates IPS Social Suite constants, autoloader and exception handler * @author <a href='http://www.invisionpower.com'>Invision Power Services, Inc.</a> * @copyright (c) 2001 - SVN_YYYY Invision Power Services, Inc. * @license ht…
Last reply by MikuruX, -
- 0 replies
- 266 views
I have a custom profile field that is displayed in user's profile next to posts. Depending on the option selected, I'm displaying an image with the following code in the display format box: <img src="{content}.png"/>It work's nicely, however, there is an option that in case selected, the field should not be displayed at all. I tried using {{if}} to wrap the <img> tag, but all the code gets displayed in the profile field. Currently I have a blank image set, but it is not ideal, because there's a blank area in users' profiles with that particular option instead of nothing at all.
Last reply by Birman, -
- 0 replies
- 280 views
Hi i want to exclude shoutbox from some ip.content pages, thanks
Last reply by TAMAN, -
- 1 follower
- 10 replies
- 341 views
Hi All, I just upgraded from v3 to 4.0.0. All seems ok but the RSS feed used to list just 5 topics. Now it lists 25! I can't find where to change this.. does anyone know?
Last reply by AL B, -
- 2 followers
- 0 replies
- 282 views
The text inside topics, posts, articles and blogs got messed up when I upgraded my 3.4.7 forum to the most recent RC version. For example, instead of the word world's, that word was transformed into world–s. In this case it was the apostrophe that got messed up for some reason, but there were other examples, such as ’ instead of a dash. Any idea how I can avoid this from happening when I try to upgrade to IPB4 Gold?
Last reply by simonle, -
- 1 follower
- 0 replies
- 302 views
After enabling xcache and uploading the constants.php file I get a server 500 error; thrown in public_html/system/Data/Cache/Xcache.php on line 66 [09-Apr-2015 18:26:25 UTC] PHP Fatal error: Uncaught exception 'ErrorException' with message 'xcache_set(): XCache var cache was not initialized properly. Check php log for actual reason' in public_html/system/Data/Cache/Xcache.php:66 Stack trace: #0 [internal function]: IPS\IPS::errorHandler(2, 'xcache_set(): X...', '...', 66, Array) #1 public_html/system/Data/Cache/Xcache.php(66): xcache_set('8f98b93f5b_sess...', '{"member_name":...') #2 public_html/system/Data/AbstractData.php(90): IPS\Data\Cache\_Xcache->set('session_ad…
Last reply by AL B, -
- 0 replies
- 308 views
I have made a very simple plugin for IP.Gallery (4.0.0 RC7a) and with Theme Hook tried to add a class to some <ul> list. But, when I went to that IP.Gallery page, the class wasn't there. After that I have tried to insert anything with Theme Hook into DOM, but nothing appers. What's the deal? Does anybody know?
Last reply by malisa, -
- 3 followers
- 5 replies
- 391 views
Hello, Where can i change SoundCloud [width] and [height] in code? I'm blind today, sorry! Thank you very much!
Last reply by Starship, -
- 1 follower
- 4 replies
- 373 views
When I try to upgrade one of my forums to the latest RC7a I get this error message: What's wrong?
Last reply by simonle, -
- 2 replies
- 325 views
So my installation process is as follows: -uploaded files to directory -created mysql (through cpanel) -run install Soo once i ran the install, i got through to where you create the admin account, and right after that I hit the start installation process and it crashed on me saying it failed to open page. Might I add that the server passed the check test. Heres the error log:
Last reply by Achievement In Motion, -
- 8 replies
- 1.2k views
When I try to register on my forum (recaptcha 1 enabled) I get error "You did not pass the security check. Please try again." even though I enter the captcha correctly. Re-tried registering multiple times, but still getting same error. SO I decided to put NONE on CAPTCHAS When I try to register this time it gave me this error what is the deal?
Last reply by Bruce_man, -
- 1 reply
- 408 views
A user pointed out that trying to open a particular thread causes a database error. The thread spans many years and has 236 pages so I'm wondering if that's related somehow. This is my error. I'm pretty new to Invision so I don't know if there are steps I can take to fix this. Any maintenance tips? Do I need support? Driver Error. There appears to be an error with the database. If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again.
Last reply by 不中用, -
- 10 replies
- 372 views
My host can't handle my site, it crashes every few hours. Can anyone help me?? I'm losing members and a community that took me 4 years to build. Hoops-Nation.com is my site.
Last reply by 不中用, -
- 6 replies
- 356 views
Hello, Is there a easy way to find and replace text from posts? For example, I am wanting to change all instances of one URL (http://xxxxxx.com/xxxxx) to (http://yyyyy.com/xxxxx) I am thinking an SQL command, but I tried this SELECT REPLACE ('http://xxxxxx.com/','http://xxxxxx.com/','http://yyyyy.com/') and it ran but didn't update anything.
Last reply by 不中用, -
Does Viglink appear in the forum topic and all forum posts?
Last reply by Ricw, -
- 1 reply
- 350 views
Hello, What I'm doing wrong?
Last reply by BomAleold, -
- 3 replies
- 328 views
I noticed this all of a sudden. Loading the index of my forum takes three seconds to four seconds, before it even loads the page itself. Loading the sub forums takes around 0.7-0.8 seconds which is OK. Anyone here have any idea why it does this? I'm using memcached with nginx.
Last reply by OctoDev, -
- 1 reply
- 358 views
Hello, My forums were working fine last night and all of a sudden when I try to access my forums I get an error. 500 Internal Server Error An internal server error has occured. My homepage works but nothing to do with the forums, nor the admincp. Error Log: [02-Apr-2015 19:42:35 UTC] PHP Fatal error: Class 'db_driver_' not found in /home/sarospsc/public_html/forum/admin/sources/base/ipsRegistry.php on line 2705 [04-Apr-2015 10:42:59 UTC] PHP Warning: require(./sources/functions.php): failed to open stream: No such file or directory in /home/sarospsc/public_html/forum/Install_GNI.php on line 31 [04-Apr-2015 10:42:59 UTC] PHP Warning: require(./sources/function…
Last reply by ugurkn, -
- 3 replies
- 338 views
In the previous version there was the ability to make an IP Content page the root page of a site (if if installation not on root file). Is it still possible in 4.0?
Last reply by rbiss, -
- 1 follower
- 5 replies
- 313 views
hello guys, have upgraded from 3.4.7 to 4.0 rc6 and i see in background the processes to rebuilding going slowly (converted 2 days ago) see captures : so i click on the option "manually run them now " and i end with those kind of errors : any idea ?
Last reply by simonle,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
