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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18k posts
    An error occurred (500 Error) after the update
    Lordest,

  1. Having errors relating to the ACP and MCP

    Ryan Reynolds,
    • 0 replies
    • 319 views
    Ryan Reynolds

  2. Stuck on install screen?

    Zachary Johanson,
    • 2 replies
    • 582 views
    Jim M

  3. Migrate from MYBB

    Stefan Warecka,
    • 2 replies
    • 333 views
    Stefan Warecka

  4. Database Question/s

    gbstn10,
    • 2 replies
    • 717 views
    gbstn10

  5. Recount / Recache?

    Koyakami,
    • 3 replies
    • 398 views
    Jim M

  6. Variables - Pages

    Wayne B,
    • 9 replies
    • 419 views
    Wayne B

  7. Don't cache custom blocks

    JEFF MACK,
    • 7 replies
    • 424 views
    Daniel F

  8. Database "Category Article": how to follow the whole database?

    xtech,
    • 0 replies
    • 282 views
    xtech

  9. Default country

    Black-Elmo,
    • 0 replies
    • 290 views
    Black-Elmo

  10. Database Question/s

    gbstn10,
    • 1 reply
    • 375 views
    gbstn10

  11. Database Question/s

    gbstn10,
    • 1 reply
    • 257 views
    gbstn10

  12. Database Question/s

    gbstn10,
    • 1 reply
    • 263 views
    gbstn10

  13. Topic Posting Library (classPost.php)

    Vinlockz,
    • 1 reply
    • 283 views
    Vinlockz

  14. Topic Posting Library (classPost.php)

    Vinlockz,
    • 1 reply
    • 249 views
    Vinlockz

  15. Trying to Externally Submit a Topic

    Vinlockz,
    • 0 replies
    • 264 views
    Vinlockz

  16. Two questions

    kevinsuave,
    • 1 reply
    • 293 views
    opentype

  17. Proper string for cPanel to pipe IMAP to Support

    Ocean West,
    • 3 replies
    • 371 views
    Ocean West

  18. Test topic

    Ilya Hoilik,
    • 1 reply
    • 326 views
    Kevin Carwile

  19. Mandril Method

    Ocean West,
    • 1 reply
    • 386 views
    Kevin Carwile

  20. has anyone got their speed back from .04

    Stan Jensen,
    • 7 replies
    • 447 views
    Stan Jensen

  21. Read-only users

    Ilya Hoilik,
    • 0 replies
    • 317 views
    Ilya Hoilik

  22. __app_calendar Issue

    MrKeiKun,
    • 0 replies
    • 365 views
    MrKeiKun

  23. Uninstalled IPB is still using a license key

    snugRugBug,
    • 6 replies
    • 342 views
    snugRugBug

  24. Simple page with articles on a single row (single column)

    Marius,
    • 37 replies
    • 1.1k views
    Marius

  25. 3.4.7 to IPS4RC5 upgrade issue

    Husky_Jim,
    • 1 reply
    • 341 views
    Husky_Jim