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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.3k posts
    Security Upgrade Freezes and Doesn't Complete
    Marc,

  1. Database Question/s

    gbstn10,
    • 1 reply
    • 378 views
    gbstn10

  2. Database Question/s

    gbstn10,
    • 1 reply
    • 262 views
    gbstn10

  3. Database Question/s

    gbstn10,
    • 1 reply
    • 265 views
    gbstn10

  4. Topic Posting Library (classPost.php)

    Vinlockz,
    • 1 reply
    • 286 views
    Vinlockz

  5. Topic Posting Library (classPost.php)

    Vinlockz,
    • 1 reply
    • 253 views
    Vinlockz

  6. Trying to Externally Submit a Topic

    Vinlockz,
    • 0 replies
    • 266 views
    Vinlockz

  7. Two questions

    kevinsuave,
    • 1 reply
    • 296 views
    opentype

  8. Proper string for cPanel to pipe IMAP to Support

    Ocean West,
    • 3 replies
    • 375 views
    Ocean West

  9. Test topic

    Ilya Hoilik,
    • 1 reply
    • 330 views
    Kevin Carwile

  10. Mandril Method

    Ocean West,
    • 1 reply
    • 413 views
    Kevin Carwile

  11. has anyone got their speed back from .04

    Stan Jensen,
    • 7 replies
    • 453 views
    Stan Jensen

  12. Read-only users

    Ilya Hoilik,
    • 0 replies
    • 324 views
    Ilya Hoilik

  13. __app_calendar Issue

    MrKeiKun,
    • 0 replies
    • 409 views
    MrKeiKun

  14. Uninstalled IPB is still using a license key

    snugRugBug,
    • 6 replies
    • 347 views
    snugRugBug

  15. Simple page with articles on a single row (single column)

    Marius,
    • 37 replies
    • 1.2k views
    Marius

  16. 3.4.7 to IPS4RC5 upgrade issue

    Husky_Jim,
    • 1 reply
    • 343 views
    Husky_Jim

  17. don't work polls in blogs

    Alexandr Sotnikov,
    • 6 replies
    • 389 views
    Alexandr Sotnikov

  18. what will be the direct link to facebook sign up

    Saurabh Jain,
    • 0 replies
    • 308 views
    Saurabh Jain

  19. Trying to do a test upgrade

    Demon_skeith,
    • 7 replies
    • 370 views
    Nathan Explosion

  20. Sql Query - Help Please

    Wayne B,
    • 1 reply
    • 348 views
    Dermot

  21. Admin login problemm

    Avariel,
    • 1 reply
    • 314 views
    Adlago

  22. Upgrade produces Â

    lactsl,
    • 3 replies
    • 326 views
    Jim M

  23. Preparing your update.... never stops

    JulieEEMarketing,
    • 7 replies
    • 424 views
    Jens C

  24. Files extension types

    Square Wheels,
    • 2 replies
    • 301 views
    Square Wheels

  25. drag function in skin, is not working

    BABYenKIND,
    • 1 reply
    • 312 views
    Christopher Bergsten