Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 6 replies
- 962 views
Regards Saurabh
Last reply by Brian K., -
- 3 replies
- 292 views
Hello folks, is it possible to ad a sidebar on version 4? I can't find a setting. Mike
Last reply by F. John, -
- 1 reply
- 229 views
Hey guys! Not sure if this is just me or not, but when I hit the "Sort by > Last Entry" button in the blogs section of my forum, it doesn't reorganize by date the blog was last updated. Am I missing something here? Isn't this link supposed to sort blogs by most recently updated? Is this link working for everyone else?
Last reply by chilihead, -
- 3 followers
- 14 replies
- 412 views
In Pages, you have the option to post a topic to a specific forum each time a new record is added. I see that the created topic links back to the database record, but not vice versa. How can I automatically link from the database record to its created topic?
Last reply by openfire, -
- 0 replies
- 225 views
I would like to add a 3rd tab that links to an external url (no embed) in the user feedback section of a page as seen here: Is it possible? I've looked through the templates, but can't seem to make it work... Any suggestions?
Last reply by openfire, -
- 2 replies
- 533 views
I've just upgraded from 3.8.x to 4.1.5, and see that a ton of posts are now all mixed caps, rather than the title cap format as above. I also see that members can now post in ALL CAPS in their title. Lovely. Now I can see the forums filling up with "HELP ME!!" and "PLEASE HELP!!" titles. Plus the wonderful POSTS IN ALL CAPS THAT ARE HARD TO READ. I can't find the option to automagically change them to title caps, and remove all-caps. I did a search in the ACP, but nothing was returned. Am I missing something? How do I fix this?
Last reply by bassangler, -
- 0 replies
- 253 views
So, I've noticed that the activity stream doesn't show all activity. By that I mean, sections that contain threads only visible to the person who created it as well as moderators, don't show up in the stream. So I was wondering if it was possible to show those threads as well, but still honoring permissions of course.
Last reply by Fatal Resort, -
- 4 replies
- 328 views
Hello, I would like to display my sidebar I've made on the "Homepage" visible on all pages throughout the board. Is there a setting for that? I can't find it. Mike
Last reply by Mark Round, -
- 2 followers
- 10 replies
- 347 views
With the prior editor all members could view the source, now it seems that's only for admins, and I don't see how to add that button. Can it be turned on for all users?
Last reply by Koby, -
- 2 replies
- 249 views
Is it possible to split a record into pages?
Last reply by Kirill N, -
- 1 follower
- 1 reply
- 217 views
After holding my breath for a "real" integrated chat software and limping along on the current iteration of chat, and pleading for over two years to fix the css on the chat I just couldn't do anymore. - Deep breath... On my site we only use chat for a few hours on Friday Nights were we banter about the week. Last night we kicked the tires on Slack and many really enjoyed the interface and features, which harkens back to what we use to use - a Hotline client from yesteryear - which included inline attachments and sharing of files. I looked at other software including all the "chat" software that usually shadow's forum communities, they have there pro's & cons…
Last reply by Kevin Carwile, -
- 1 follower
- 3 replies
- 240 views
Hello, Is it possible to create a stream that only select member groups can see? I don't see a permissions setting for a per-stream basis; only for all streams.
Last reply by opentype, -
- 1 follower
- 2 replies
- 326 views
Hello, How can i give a moderator the permissions to access the admin CP ? Just the attachement section if possible.
Last reply by Janyour, -
- 1 reply
- 255 views
How can I swap the position of the Reviews and Comments tabs?
Last reply by -FP, -
- 6 replies
- 270 views
i was using wordpress for my mainpage and now i removed it and moved my forum to the root of my domain and using pages for default module everything looks fine i have also changed storage path File System: /home5/xxxxx/public_html/uploads but now i notice there is no error page when someone visits an incorrect path for example no matter what you type after hellshammers.net/sadsadfsadfsdfgsdgsdfg http://hellshammers.net/dggkljkwewecdsc it keeps showing my homepage
Last reply by TAMAN, -
- 7 replies
- 376 views
Version 4.0.13.1 Hi all, I've a little problem on my forum. Last week I have downloaded the files to make the upgrade to the 4.1.4.1 Version and than uploaded... unfortunately I haven't see that my php Version is lower than the one that I need. Problem? Not really... just rename the folders and upload the backups one. Until here all fine. Now, today, my idea was to make a little modification on my css template (just replace a little font color). I make the change, and suddenly my forum has no more CSS (I mean: withe page, no more formatting structure,...) on the modified skin. Problem: This skin (Tex…
Last reply by TexFanatico, -
- 1 reply
- 238 views
Hi i just checked my error.html file is about 400MB ? what can i do about it ?
Last reply by MADMAN32395, -
- 0 replies
- 257 views
Hi, as posted in the link below, I am trying to upgrade from 2.3.6 to 4.1. I completed the upgrade to 3.4.8 and checked it worked ok. All seemed fine apart from the css and template being stored in the cache, so I have to reinstate that. I downloaded and unpacked the 4. files, uploaded them tothe forums directory, and then went to start /admin/upgrade. It gives me the login page, but regardless of what id and password I put in I get a display saying 'Incorrect arguments to mysqld_stmt_execute '. Any idea what I have wrong, or missed ? Many thanks, John. I
Last reply by Richard Arch, -
- 1 follower
- 1 reply
- 316 views
Hi, Apologies if I am missing something really obvious here. I am just wondering if there is a way to make warning alerts anonymous when the member is notified of the warning? I would rather it said something more general, such as having been warned by *a* staff member or moderator, rather than actually naming the specific individual who issued the warning. Also, whenever a Moderator issues a warning, is there a setting that I can use which will automatically generate a new thread into a 'warning archives' type forum? I know this appears elsewhere anyway, but it would be useful if they could also be filtered into a specific forum as and when issued. Is…
Last reply by Joel R, -
- 1 follower
- 2 replies
- 288 views
Hi i never used articles but it was something nice when i was testing it only and now after i upgraded to ips4 seems like articles or templates is messed up when i create an article it shows like this http://hellshammers.net/forum/index.php?/articles/ how can i fix it? or making it to be look like this http://ipsfocus.net/4x/index.php?/articles.html/
Last reply by TAMAN, -
- 0 replies
- 223 views
I don't know how else to explain this but I've ran into one of the strangest glitches with the WYSIWYG editor. The problem is that when I create a page through the ACP using the pagebuilder, I've created my page with the WYSIWYG editor. However, when I go back and try to re-edit the page, I get the following glitch: I've tried everything from updating my web browser software, tried using multiple different web browsers, clearing my browser cache, deleting temporary internet files, and even using the Customization>Support feature to re-cache the IPS software. Nothing seems to work. While I've opened a support ticket, I can't figure out what is causing this er…
Last reply by Rheddy, -
- 2 followers
- 4 replies
- 325 views
Just for everyone FYI, we have noted substantial increase (5-6 times) in creating new members in last two weeks after implementing this new change. We restricted the guest access to read any inside pages (topics, classifieds, business listing etc) for 15 secs only. Guest can still stroll through out the board and see the content count and list of forums and sub forums for unlimited time. This invisible ad slot (only for guest) has been triggered 46000 times in last 17 days = 2700 / day. I highly recommend this for board that has too many guest and too little members online. Click here and wait for 15 secs: https://carnity.com/topic/11239-nissan-dubai …
Last reply by opentype, -
- 0 replies
- 236 views
Don't know how else to say this but that I'm looking to create a series of links that direct users to such articles on my site like Forum Rules, Terms of Service, etc., that appear horizontally just below the normal system breadcrumbs of IP4. Unfortunately, I'm not as familiar with the template code just yet and I could use some help in designing breadcrumbs for such links. Before anyone suggests to use the navigational menu, I'm not interested in using the navigation menu for these links since I need these links to be visible to users and registered members at all times. With the navigational menu, these links would always be hidden unless someone drags their mouse over …
Last reply by Rheddy, -
- 2 replies
- 487 views
Hi guys, I've deleted by accident the default theme of IPS. Can anyone backup their theme and upload it for me? At the moment, not many skins support 4.1, and also good to have the original. Many thanks
Last reply by Rheddy, -
- 1 follower
- 4 replies
- 285 views
First I want to say I have been really critical of 4.x and for that I would like to apologize. I also want to say thank you to Ryan Ashbrook for his timely assistance. Old Goats tend to resist major change but if it is for the better then maybe I need to get with it. I have managed to upgrade my test site to 4.x it is simpler it seems in the management. The ACP if friendly enough. There are a few things I will miss like post preview, and the Youtube thing I hope to figure out. What I would like to find out is since the upgrade what items can be removed. Since all the hooks seem to not work anymore can the "hooks" directory be removed? Tables relatin…
Last reply by Windwalker222,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
